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  • 01 Dec 2008
  • News

NYC Club Hosts Nonprofits

the September 23 summit, “New Directions in Non-profit Leadership,” to give the city’s nonprofit leaders an opportunity to hear innovative thinking and best practices from a trio of HBS professors and nearly fifty practitioners. Sessions focused on three topics: View Details
  • July 2006
  • Article

Dynamic Mixed Duopoly: A Model Motivated by Linux vs. Windows

By: Ramon Casadesus-Masanell and Pankaj Ghemawat
This paper analyzes a dynamic mixed duopoly in which a profit-maximizing competitor interacts with a competitor that prices at zero (or marginal cost), with the cumulation of output affecting their relative positions over time. The modeling effort is motivated by... View Details
Keywords: Open Source Software; Demand-side Learning; Network Effects; Linux; Mixed Duopoly; Competitive Dynamics; Business Models; Duopoly and Oligopoly; Information Technology; Applications and Software; Business Model; Mathematical Methods; Digital Platforms; Profit; Balance and Stability; Management Analysis, Tools, and Techniques; SWOT Analysis; Competition; Price; Information Technology Industry
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  • 03 Nov 2003
  • What Do You Think?

Can Investors Have Too Much Accounting Transparency?

insiders of the insider's equity..." Several respondents suggested the need for a careful approach to the issue of greater transparency. E. Smith asked, "Do investors care about immaterial smoothing [of earnings]? I do not believe so. It is when ... earnings... View Details
Keywords: by James Heskett
  • Web

Europe - Global Activities 2021

Systems Change was straightforward: Write a paper using the concepts explored in the course to analyze a social entrepreneur tackling an important social problem. After students reviewed each other’s papers, one would be selected to be... View Details
  • November 2010 (Revised January 2011)
  • Case

Computerized Provider Order Entry at Emory Healthcare

By: Richard G. Hamermesh, F. Warren McFarlan, Mark Keil, Andrew Katz, Michael Morgan and David LaBorde
The Computerized Provider Order Entry at Emory Healthcare case presents one hospital system's efforts to implement computerized provider order entry (CPOE) across all of its hospitals and the challenges they faced in doing so. Issues such as standardization of care,... View Details
Keywords: Health Care and Treatment; Information Management; Management Systems; Standards; Service Delivery; Business Processes; Organizational Change and Adaptation; Projects; Information Technology; Applications and Software; Health Industry
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  • 20 Jan 2010
  • First Look

First Look: Jan. 20

self-report of a licensee. Self-reporting gives rise to demand for auditing by the licensor or third-party attestation by the licensee. We characterize the optimal royalty contract, accounting system choice by the licensee, and audit... View Details
Keywords: Martha Lagace
  • 18 Feb 2009
  • First Look

First Look: February 18, 2009

  Working PapersDeterring Online Advertising Fraud Through Optimal Payment in Arrears (revised) Author:Benjamin Edelman Abstract Online advertisers face substantial difficulty in selecting and supervising small advertising partners. Fraud can be well-hidden, and... View Details
Keywords: Martha Lagace
  • 09 Sep 2008
  • First Look

First Look: September 9, 2008

  Working PapersHow Firms Respond to Being Rated Authors:Aaron K. Chatterji, Michael W. Toffel Abstract While many independent rating systems are designed primarily to help buyers overcome information asymmetries when making purchasing... View Details
Keywords: Sean Silverthorne
  • 14 Sep 2015
  • Research & Ideas

Rewriting the Rules of Service Competition

Editor's Note: Harvard Business School professors James Heskett, W.  Earl Sasser, and Leonard A. Schlesinger literally wrote the book on service industry management with The Service Profit Chain. Now the trio is back with What Great... View Details
Keywords: by James Heskett, W. Earl Sasser & Leonard A. Schlesinger; Retail
  • 31 May 2011
  • First Look

First Look: May 31

investment pioneer Tsing Capital was planning for the China Environment Fund IV and considering how to maintain its commitment to social and environmental practices. Tsing Capital embraced its philosophy of "Doing Well by Doing Good" and developed a... View Details
Keywords: Sean Silverthorne
  • Profile

Di Bai

positions at Proctor & Gamble and McKinsey where she could, "learn and apply best practices from established companies." After five years of work, Di wanted more: more practical business lessons, more international exposure and more preparation for... View Details
  • 13 Apr 2017
  • News

Navy Destroyer Named After HBS Alumnus

this marks the first time a Navy vessel has been named in honor of an HBS alumnus. Following his Navy service, Ignatius founded Harbridge House, Inc., a Boston management consulting and research firm. He has two sons: David Ignatius, an... View Details
  • 01 Sep 2008
  • News

Mara Aspinall

different skill sets, since the technology and business models need to be developed hand in hand. We have to create systems that combine science, medicine, strategy, and IT in a sophisticated way, and View Details
Keywords: Deborah Blagg; Ambulatory Health Care Services; Health, Social Assistance
  • 01 Mar 2009
  • News

The Myth of Laissez-Faire

exemplars and promotes the research of economist Peter Lindert of the University of California, Davis. Madrick advocates big government not because it’s big but because it’s powerful enough to manage change in an increasingly complex... View Details
Keywords: Sean Silverthorne; Publishing Industries (except Internet); Information
  • 01 Dec 2011
  • What Do You Think?

Thinking Slow: An Argument for Bureaucracy?

Kahneman's diagnosis, but not his remedy Whether the decision is to be made by an individual, a team, or 'the bureaucracy', I would say that all would be well served by the discipline imposed by adherence to a rational process (which) requires the intellectual rigor... View Details
Keywords: by James Heskett
  • Web

Finalists | New Venture Competition

Finalists Business Track, 2025 Accio Alex Zannos (MBA 2025) Sara Ballantyne (MS/MBA 2025) Streamline and automates the hardware manufacturing process. Argus Systems Lisa Yan (MBA 2025) Drew Borinstein (MBA 2025) Accelerating AI model... View Details
  • 27 Feb 2018
  • First Look

First Look at New Research and Ideas, February 27, 2018

Academy of Management Journal Deep Help in Complex Project Work: Guiding and Path-clearing Across Difficult Terrain By: Fisher, Colin M., Julianna Pillemer, and Teresa M. Amabile Abstract—How do teams working on complex projects get the... View Details
Keywords: Sean Silverthorne
  • 12 Apr 2004
  • Research & Ideas

Waking Up a Sleeping Company

shielded them from responsibility. The lack of performance standards related directly to the organization's inability to deal with conflict. Many managers could not abide open conflict in meetings. Disagreements over issues were... View Details
Keywords: by Bill George
  • 15 Dec 2009
  • First Look

First Look: Dec. 15, 2009

a knowledge management system to optimally leverage employee-generated know-how. In particular, we consider the following practical strategic questions for the manager of a... View Details
Keywords: Martha Lagace
  • Web

Staff | Information Technology

learn, and work more effectively every day. To get help, email us at ithelp@hbs.edu . Getting Started Information for community members who are setting up new accounts at HBS. Onboarding Resources Policies and Guidelines Setting Up HarvardKey Setting Up MessageMe... View Details