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Show Results For
- All HBS Web
(5,442)
- People (3)
- News (1,379)
- Research (3,297)
- Events (46)
- Multimedia (56)
- Faculty Publications (2,308)
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- 03 Jan 2018
- What Do You Think?
In the Wake of #MeToo, Should Corporate Boards Hire Compliance Officers?
SUMMING UP Would More Women in Leadership Help Mitigate #MeToo Concerns? If a good case study is one that splits a class down the middle on an important issue while surfacing creative responses, this month's column on how best to encourage corporate compliance... View Details
Keywords: by James Heskett
- 08 Feb 2000
- Research & Ideas
Women Negotiating in the New Millenium
difference in men and women," said Riley, who has worked on the Harvard Law School-based Program on Negotiation. "We were slightly more cooperative, and men slightly... View Details
Keywords: by Martha Lagace
- March 2010
- Teaching Note
Sheila Mason & Craig Shepherd (Abridged) (TN)
Teaching Note for [810114]. View Details
- 08 Mar 2012
- Research & Ideas
Unplugged: What Happened to the Smart Grid?
Replacing the antiquated electrical system in the United States with a super-efficient smart grid always seemed a surefire way to strengthen the economy, improve society, and provide endless opportunities for entrepreneurs. Big... View Details
- 05 Aug 2002
- What Do You Think?
Is Platform Leadership Old Hat or the Wave of the Future?
what extent does platform leadership help or hinder the development of such ideas? Do our anti-trust laws adequately address the issue of platform leaders and their behaviors? Platform leadership requires... View Details
Keywords: by James Heskett
- 03 Dec 2012
- HBS Case
HBS Cases: Against the Grain
he respects have said that in Russia it is almost impossible not to pay bribes to get things done. Why? Because local and federal laws conflict as if by design, which leads to gaps that some officials... View Details
- March 2008 (Revised June 2012)
- Background Note
ADR Choices
By: Michael Wheeler, James Sebenius and Marjorie Aaron
Six different business disputes, all in the shadow of pending litigation, are described. Students are asked to recommend the appropriate method of dispute resolution (mediation, arbitration, mini-trial, etc.) for each one, depending on the circumstances, especially to... View Details
Keywords: Lawsuits and Litigation; Managerial Roles; Negotiation; Agreements and Arrangements; Conflict Management
Wheeler, Michael, James Sebenius, and Marjorie Aaron. "ADR Choices." Harvard Business School Background Note 908-040, March 2008. (Revised June 2012.)
- 07 Sep 2016
- What Do You Think?
How Can the Threat of Networks Be Reduced?
without funding the enforcement of existing laws is pointless.” Greg chose to explore the affect of networks on organization design and function. He challenged us with a comment that networks are a threat to... View Details
Keywords: by James Heskett
- July 2005
- Teaching Note
Multinational Corporations in Apartheid-Era South Africa: The Issue of Reparations (TN)
Teaching Note to (9-804-027). View Details
- January 1995 (Revised November 1996)
- Case
Avalon Information Services, Inc.
By: Lynn S. Paine and Wilda White
The Privacy Review Committee of Avalon Information Services must decide how to deal with concerns voiced by its retail supermarket customers about the privacy of consumer data collected through Avalon's point-of-sale data collection program. One customer is proposing... View Details
Keywords: Mission and Purpose; Safety; Demand and Consumers; Rights; Analytics and Data Science; Information Technology; Ethics; Information Industry
Paine, Lynn S., and Wilda White. "Avalon Information Services, Inc." Harvard Business School Case 395-036, January 1995. (Revised November 1996.)
- June 2013
- Case
Multiasistencia: Redefining the Relationship with Its Service Professionals
By: F. Asis Martinez-Jerez, Maria Garcia Perez and Katherine M. Miller
Multiasistencia, a major Spanish BPO of insurance repairs, is changing the relational contract with its service professionals from a referral model to a guaranteed workload one. View Details
Keywords: Outsourcing; Incentives; Relational Contracts; Business Model; Motivation and Incentives; Job Cuts and Outsourcing; Contracts; Insurance Industry; Spain
Martinez-Jerez, F. Asis, Maria Garcia Perez, and Katherine M. Miller. "Multiasistencia: Redefining the Relationship with Its Service Professionals." Harvard Business School Case 113-143, June 2013.
- 06 Dec 2004
- What Do You Think?
Why Do Managers Fail to Act on Their Predictions?
prescriptions were few. The diagnoses ranged from "blatant procrastination and fear" (Nishant Miglani) to the triumph of "wishful thinking" (Edward Hare) to "the bias of hope over experience" View Details
Keywords: by James Heskett
- December 2017
- Supplement
Piracy in Somalia (B)
By: Sophus A. Reinert and Alissa Davies
Supplements the (A) case. View Details
Keywords: Piracy; Foreign Aid; Civil War; Private Property; Human Rights; Economic Development; Globalization; War; Property; Crime and Corruption; Rights; Development Economics; Moral Sensibility; Somalia
Reinert, Sophus A., and Alissa Davies. "Piracy in Somalia (B)." Harvard Business School Supplement 718-019, December 2017.
- January 2010
- Teaching Note
Transforming ASUSTeK: Breaking from the Past (TN)
By: Willy C. Shih
Teaching Note for [610041]. View Details
- Article
The Information Content of Litigation Participation Securities: The Case of CalFed Bancorp
By: B. C. Esty
Esty, B. C. "The Information Content of Litigation Participation Securities: The Case of CalFed Bancorp." Journal of Financial Economics 60, nos. 2-3 (May 2001): 371–399.
- 05 Aug 2024
- Research & Ideas
Watching for the Next Economic Downturn? Follow Corporate Debt
not to say that household credit is not important. Clearly it is.” And regulators should pay particular attention to loans that rely on real estate for collateral, even in industries other than real estate.... View Details
Keywords: by Rachel Layne
- 09 Jan 2014
- Research & Ideas
Excerpt: ’Fortune Tellers’
early twentieth century. It is a story, in part, about how fortune telling was professionalized. Unlike Adams, whose insights into the future rested on her purported ability to read the stars, the entrepreneurs profiled here were statisticians View Details
Keywords: by Walter A. Friedman
- 04 Jan 2021
- What Do You Think?
How Do We Sustain Organization Diversity?
been winning the competition repeatedly. As Working Knowledge reader John Sandvik put it: “A scale tipped to either side is not ideal the balance already is far in favor of the largest businesses, and some of the changes they have managed... View Details
Keywords: by James Heskett
- 06 Jan 2003
- What Do You Think?
China: The Next Big Market Opportunity or the Next Big Bubble?
ineffective enforcement of intellectual property laws that may stifle China's transition from a manufacturing to a higher-value-added knowledge-based economy. Greg Durst cites both "Western gullibility" in overestimating the... View Details
Keywords: by James Heskett
- 12 Jan 2018
- Cold Call Podcast
Leadership Lessons from a Young Martin Luther King, Jr.
Motel in downtown Memphis. Although he was just 39 years old at the time of his death, the autopsy revealed that he had the heart of a 60 year old. Thirteen years leading the civil rights movement, suppressing the fear that accompanied daily threats of violence towards... View Details