Industry Immersion Program - Publications - Faculty & Research

November 2017
Teaching Note

Reinventing Best Buy

By: John R. Wells and Gabriel Ellsworth

Teaching Note for HBS No. 716-455. On March 1, 2017, Best Buy Company, Inc., North America’s largest retailer of consumer electronics and appliances, announced a third year of comparable-store sales increases and a 20.8% increase in domestic comparable online sales.... View Details

Keywords: Best Buy; Hubert Joly; Renew Blue; Showrooming; Webrooming; E-commerce; E-Commerce Strategy; Online Retail; Multichannel Retailing; Omnichannel; Marketplaces; Turnaround; Consumer Electronics; Consumer Electronics Accessories; Appliances; Stores-within-stores; Store Experience; Store Size; Store Pickup; Store Management; Delivery; Delivery Models; Amazon; Amazon.com; Pricing Strategy; Business Subsidiaries; Business Units; Business Growth and Maturation; Business Model; For-Profit Firms; Customer Focus and Relationships; Customer Satisfaction; Entertainment; Film Entertainment; Games, Gaming, and Gambling; Music Entertainment; Television Entertainment; Theater Entertainment; Price; Profit; Revenue; Geographic Scope; Multinational Firms and Management; Business History; Cost; Selection and Staffing; Reports; Technological Innovation; Job Cuts and Outsourcing; Human Capital; Leading Change; Business or Company Management; Goals and Objectives; Growth and Development; Growth and Development Strategy; Management Teams; Brands and Branding; Product Marketing; Consumer Behavior; Demand and Consumers; Media; Distribution; Order Taking and Fulfillment; Distribution Channels; Infrastructure; Product; Service Delivery; Service Operations; Organizational Change and Adaptation; Public Ownership; Problems and Challenges; Programs; Groups and Teams; Sales; Salesforce Management; Strategy; Adaptation; Business Strategy; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Expansion; Technology; Hardware; Information Technology; Internet; Mobile Technology; Online Technology; Search Technology; Software; Web; Web Sites; Wireless Technology; Resource Allocation; Computer Industry; Computer Industry; Computer Industry; Computer Industry; Computer Industry; Computer Industry; Computer Industry; Computer Industry; Computer Industry; United States; Minnesota; Minneapolis; Saint Paul; St. Paul

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01 Dec 2001
News

September 11: A Community Reflects

to deepen the community's knowledge about topics such as U.S.-Middle East relations and terrorism, as well as country histories, key profiles, and a collection of international perspectives. By mid-September, Senior Associate Dean and MBA View Details

Keywords: Susan Young;Deborah Blagg

01 Dec 2005
News

A Matter of Opinion

Hayes, for advice on how “to think like a businessman.” Hayes encouraged Navasky to consider the Owner/President Management Program (OPM), an HBS Executive Education offering for family- and small-business executives. Navasky was an... View Details

Keywords: Publishing Industries (except Internet); Publishing Industries (except Internet)

01 Dec 2011
News

Alumni Book Briefs

in organizational success and personal growth. He also provides a 28-day program for mastering innovation’s key steps: finding insight, generating ideas, building businesses, and strengthening innovation prowess in the workforce and... View Details

Keywords: Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries

29 Jun 2007
First Look

First Look: June 29, 2007

the (A) case. Purchase this supplement: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=407071 Free the Grapes—Direct-to-Consumer Shipping in the Wine Industry Harvard Business School Case 707-472 While wine tourism in the... View Details

Keywords: Martha Lagace

01 Sep 2013
News

The First Scrum

Program resembled a two-year road race, a relentless marathon of cases, with only Sundays off. Three afternoons a week, a few dozen students from around the world would escape the pressure on the rough-and-tumble rugby pitch, in sharp... View Details

Keywords: rugby; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries

01 Dec 2008
News

A Force for Good

them succeed as individuals — but always with an eye toward the larger institutional mission. “Research and course development are the foundation on which this School is built,” he told a graduating AMP class in 1983. “Outstanding View Details

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