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November 1995 (Revised April 1996)
Case

ENTel and the Privatization of Argentine Telecommunications

By: Willis M. Emmons III

Growing fiscal deficits, persistent economic recession, and underinvestment in the nation's telecommunications infrastructure lead the Argentine government to privatize its state-owned monopoly provider of telecommunications services, ENTel, in late 1990. The... View Details

Keywords: Opportunities; Risk and Uncertainty; Communication Technology; Privatization; Mobile and Wireless Technology; Governing Rules, Regulations, and Reforms; Competition; Development Economics; Policy; Government and Politics; Performance Effectiveness; Telecommunications Industry; Argentina

Article

Pricing and Financial Resources: An Analysis of the Disk Drive Industry, 1980-88

Keywords: Price; Information Infrastructure; Money; Computer Industry

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November 1995
Article

Racing Behavior: Technological Evolution in the High-end Computer Industry

Keywords: Behavior; Technology; Computer Industry

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October 1995 (Revised November 1997)
Case

Apex Investment Partners (A): April 1995

By: Josh Lerner

The partners of Apex Investment Partners are seeking to provide financing for Accessine Technologies, a small firm specializing in providing "One Person, One Number" telecommunication services. The negotiation of the terms-and-conditions of the deal, as well as its... View Details

Keywords: Negotiation Process; Negotiation Offer; Negotiation Participants; Problems and Challenges; Financing and Loans; Communication Technology; Financial Services Industry; Financial Services Industry

October 1995
Teaching Note

Procter & Gamble: Improving Consumer Value Through Process Design TN

By: F. Warren McFarlan

Teaching Note for (9-195-126). View Details

Keywords: Customer Value and Value Chain; Customer Focus and Relationships; Distribution Channels; Information Technology; Value Creation; Logistics; Management Practices and Processes; Consumer Products Industry

October 1995
Background Note

Coordination: An Overview

By: Ananth Raman

Designed to accompany Module II of the first-year required course on Technology and Operations Management. Particularly useful in conjunction with Corning Glass Works: Erwin Automotive Plant, Toyota Motor Manufacturing, U.S.A., Inc., Johnson Controls, Automotive... View Details

Keywords: Management; Operations; Technology; Auto Industry; Auto Industry; United States

October 1995 (Revised July 1996)
Case

Aspen Technology, Inc.: Currency Hedging Review

By: Peter Tufano

The chief financial officer of a rapidly growing U.S.-based software firm that sells its process-control software to industrial users around the globe must review the goals, strategies, and policies of the firm's currency hedging program. This review is prompted by... View Details

Keywords: Currency Exchange Rate; Applications and Software; Investment; Business Startups; Business Strategy; Information Technology Industry; United Kingdom; United States

October 1995 (Revised November 1996)
Case

Desktop Data, Inc. (A)

By: Lynda M. Applegate and Melissa Dailey

Keywords: Information Technology Industry

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October 1995
Case

Singapore TradeNet: Beyond TradeNet to the Intelligent Island

By: Lynda M. Applegate, John L. King and Soon-Siong Neo

Describes the actions taken by the government of Singapore to enable the country to survive and prosper after it achieved independence in the late 1960s. Recognizing that its small size, limited natural resources, but excellent location placed it in a vulnerable... View Details

Keywords: Transition; Communication Technology; Governing Rules, Regulations, and Reforms; Policy; Digital Platforms; Information Technology; Technology Adoption; Information Technology Industry; Singapore

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1995
Chapter

Modes of Technology Transfer

By: D. A. Leonard-Barton

Keywords: Technology; Technology Industry

Article

Nice Work if You Can Get It: The Software Industry as a Model for Tomorrow's Jobs

By: R. M. Kanter

Keywords: Applications and Software; Business Ventures; Jobs and Positions

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fall 1995
Article

Standard Setting Consortia, Antitrust, and High-Technology Industries

By: James J. Anton and Dennis A. Yao

Examines the antitrust treatment of private-sector standard setting in the U.S. Applicability of law and decision-making issues in high technology industries; Examination of cost-based facilitating theory; Approach to evaluate the reasonableness of a standard. View Details

Keywords: Private Sector; Information Technology; Law; Decision Making; Cost; Theory; Performance Evaluation; Standards; United States

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September 1995
Teaching Note

Mrs. Fields' Cookies TN

By: Richard L. Nolan

Teaching Note for (9-189-056). View Details

Keywords: Food and Beverage Industry; Food and Beverage Industry

September 1995 (Revised September 1996)
Case

Symantec: Redefining the Information Infrastructure

By: Lynda M. Applegate and Carin-Isabel Knoop

Keywords: Information Management; Infrastructure; Information Technology Industry

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September 1995 (Revised May 2002)
Supplement

Intel Pentium Chip Controversy (B), The

By: V.G. Narayanan and James D Evans

Supplements the (A) case. View Details

Keywords: Information Infrastructure; Conflict and Resolution; Computer Industry

September 1995
Supplement

Chemical Bank Lotus Notes Demonstration Software: Macintosh Version

By: Lynda M. Applegate

Keywords: Applications and Software; Digital Platforms; Banking Industry

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September 1995
Supplement

Chemical Bank Lotus Notes Demonstration Software: Windows Version

By: Lynda M. Applegate

Keywords: Applications and Software; Digital Platforms; Banking Industry

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September 1995 (Revised November 2005)
Teaching Note

Microsoft in the People's Republic of China, 1993 & 2005 Update (TN)

By: Tarun Khanna

Teaching Note for (9-795-115) and (9-797-107). View Details

Keywords: Information Technology Industry; China

September 1995
Case

Benjamin Rosen and Compaq

By: William A. Sahlman and Jason Green

Addresses the challenges faced by Ben Rosen and the company board of directors as continuing problems force it to make a decision about the ongoing governance of the firm. The issues are complicated by the current CEO and founder, Rod Canion, who has had, until... View Details

Keywords: Governing and Advisory Boards; Management Teams; Business or Company Management; Corporate Governance; Problems and Challenges; Decision Making; Information Technology Industry

September 1995
Teaching Note

VeriFone: The Transaction Automation Company (A) TN

By: Donna B. Stoddard and F. Warren McFarlan

Teaching Note for (9-195-088). View Details

Keywords: Information Technology Industry

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