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- All HBS Web
(4,969)
- People (15)
- News (839)
- Research (3,211)
- Events (22)
- Multimedia (11)
- Faculty Publications (1,585)
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- 05 Jun 2007
- First Look
First Look: June 5, 2007
available to its customer-facing employees. In the spring of 2003, Bankinter introduced an Excel-based program called the Mortgage Simulator that helped branch managers calculate the price of a mortgage and estimate the customer lifetime... View Details
Keywords: Martha Lagace
- 22 Jan 2019
- First Look
New Research and Ideas, January 22, 2019
enterprises seem incapable of transformative innovation, it is due to how we design and manage them, rather than anything inherent in their scale. In fact, Creative Construction argues, if used properly, scale can be an asset, rather than... View Details
Keywords: Dina Gerdeman
- 20 Mar 2012
- First Look
First Look: March 20
http://www.springer.com/economics/development/book/978-1-4614-1878-8?changeHeader Employee Selection as a Control System Authors:Dennis Campbell Publication:Journal of Accounting Research (forthcoming) Abstract Theories from the economics, View Details
Keywords: Sean Silverthorne
- 17 Mar 2009
- First Look
First Look: March 17, 2009
Hipotecario's management and shareholders need to come up with a plan that will satisfy creditors and keep the bank's business model intact. Purchase this case:... View Details
Keywords: Martha Lagace
- 23 Jul 2012
- Research & Ideas
Book Excerpt: ‘Talk, Inc.’
spatial—that would normally separate them from their employees. They do so by cultivating the art of listening to people at all levels of their organization, and by learning to talk with those people in ways that are personal, honest, and authentic. Conversational... View Details
Keywords: Re: Boris Groysberg
- 22 Jun 2010
- First Look
First Look: June 22
innovation outcomes as well as the ongoing performance of existing products. We find that ambidextrous organization designs are relatively more effective in executing innovation streams than functional, cross-functional, and spinout... View Details
Keywords: Martha Lagace
- 29 Oct 2000
- Research & Ideas
Building a Powerful Prestige Brand
drew large crowds of shoppers who came to see the entrepreneur, have a makeover, and sample her products. She had learned early on that touching her customers was a very effective way of establishing a connection with them. Photograph... View Details
- 25 Sep 2012
- First Look
First Look: September 25
their manufacturing operations in order to reduce costs. But we are now seeing the alarming long-term effect of those choices: in many cases, once manufacturing capabilities go away, so does much of the ability to innovate and compete.... View Details
Keywords: Sean Silverthorne
- 30 Sep 2015
- Research & Ideas
Political Polarization: Why We All Just Can't Get Along
they should be,” says Minor, who hopes to delve further into how to effectively shift beliefs in future research. TRUST IN THE WORKPLACE The unduly pessimistic predictions in the political survey sparked Minor’s curiosity about whether... View Details
- 23 Feb 2004
- Research & Ideas
It’s Back to Business-Basics for Nonprofits
To transform lofty aspirations into quantifiable impact, nonprofits need to become more familiar with traditional business tools such as business plans, precise mission statements, and goal setting to improve their performance. That was the message from Jeff Bradach,... View Details
Keywords: by Manda Salls
- 18 Jun 2001
- Research & Ideas
When In-House Research Isn’t Enough
Advanced Management Program and a founding member of Intel. Now executive vice president of that corporation, he is also president of Intel Capital, a corporate venture capital unit investing in companies in this country and companies... View Details
Keywords: by Jim Aisner
- 19 Sep 2024
- Research & Ideas
Global Talent, Local Obstacles: Why Time Zones Matter in Remote Work
notice, such as managers and their direct reports. “What characterizes these nonroutine tasks is ambiguity,” Choudhury explains. “You have more intermittent and sudden problems, so you need to be able to talk without advanced warning.”... View Details
Keywords: by Michael Blanding
- 07 Apr 2003
- Research & Ideas
How the U.S. Army Develops Leaders
you and your coauthors of "Making Sense of Officership: Developing a Professional Identity for 21st Century Officers," a chapter in The Future of the Army Profession, decide to study professional identity as a part of leadership development? Why is this a... View Details
Keywords: by Martha Lagace
- 03 Jun 2008
- First Look
First Look: June 3, 2008
villages with nationalized bank branches grew more than twice as quickly than in villages with private branches over the 1980s. However, this additional credit had no effect on measured agricultural outcomes. Linguistic Network... View Details
Keywords: Martha Lagace
- 05 Feb 2009
- Research & Ideas
In Praise of Marketing
supported the emergence of a diverse array of media for the American consumer to enjoy. Moreover, these investments in marketing attracted talented businesspeople into the marketing field. Best practices in marketing were documented so its View Details
- 04 Apr 2019
- Cold Call Podcast
Can Mark Zuckerberg Rebuild Trust in Facebook?
who did the invasion on behalf of Cambridge Analytica. And I just think that's wrong. I think if you’re a leader, you have to take responsibility for everything that happens. Kenny: What kind of effect is this having on other people at... View Details
- 12 Jul 2006
- Research & Ideas
Competition the Cure for Healthcare
business unit structures in management thinking, except that healthcare is still stuck in the functional model. These forms of competition and organization have also been institutionalized in medical education and in physician... View Details
- 21 Aug 2006
- Research & Ideas
How Europe Wrote the Rules of Global Finance
1998 as part of its management of an apparently ongoing crisis. The reaction of the international financial community—and some of my students—was severe. The capital controls were labeled "unorthodox" and "heretical,"... View Details
Keywords: by Ann Cullen
- 19 Oct 2011
- Research & Ideas
Designing Cities for a Sustainable Future
On a June day in Manhattan with temperatures heading into the 90s, a straphanger named Mike is taking his customary subway ride to work. People are grumbling about the heat, but hey, it's summer, it's supposed to be hot, and besides, "Whaddya gonna do?" New Yorkers... View Details
- 18 Apr 2017
- First Look
First Look at New Ideas, April 18
Scale Global This case tracks Jerome Chouchan’s strategies and execution for a successful turnaround of Godiva Japan’s operations, which were experiencing a decline in sales when he became the managing director of the company in 2010.... View Details
Keywords: by Sean Silverthorne