Publications

September 1999 (Revised October 2000)
Case

Eggrock Partners, LLC (A)

By: Thomas J. DeLong, Myra M. Hart and Sharon Peyus

Explores the challenges of choosing how to grow a professional services firm (PSF). Before developing a growth strategy, the partners need to agree on what business(es) the company should be in. Each of the three partners has differing views of what the company should... View Details

Keywords: Entrepreneurship; Business or Company Management; Growth and Development Strategy; Business Model; Expansion; Business Processes; Industry Structures; Customer Focus and Relationships; Employees; Partners and Partnerships; Service Industry

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02 Dec 2017
News

The Lines That Divide America

fair process they had come to expect, is increasingly aiding and abetting these line-cutters.” Nohria argues that feelings are equally strong among people with means, who see their own hard work, creativity, and sacrifices as... View Details

Keywords: Nitin Nohria

October 2010
Teaching Note

Whole Foods: Balancing Social Mission and Growth (TN)

By: Christopher Marquis and Bobbi Thomason

Teaching Note for 410023. View Details

Keywords: Food; Growth and Development; Mergers and Acquisitions; Mission and Purpose; Supply Chain; Business Model; Growth and Development Strategy; Integration; Management Practices and Processes; Labor Unions; Food and Beverage Industry; United States

15 Nov 2016
News

Cultivating the Next Generation of Thought Leaders

game-changing ideas, these examples of pathbreaking research emerged from HBS faculty members early on in their careers. Today Porter holds the Bishop William Lawrence University Professorship and Christensen is the Kim B. Clark Professor of View Details

21 Mar 2011
Research & Ideas

Are We Thinking Too Little, or Too Much?

The most captivating item in Michael Norton's office is a Star Wars The Force Trainer, a toy that allows would-be Jedi warriors to levitate a Ping-Pong ball within a tube using only the power of focused thinking. Norton, a marketing professor at Harvard View Details

Keywords: by Carmen Nobel

01 Dec 2018
News

Research Is the Foundation

high-tech giant Rakuten’s globalization process for five straight years following an English mandate for thousands of its Japanese employees. “We traveled to eight countries with tremendous assistance from the HBS global research... View Details

March 2002 (Revised June 2002)
Case

EMCF: A New Approach at an Old Foundation

By: Allen S. Grossman and Daniel F. Curran

Michael Bailin, president of the Edna McConnell Clark Foundation (EMCF), embarked on a three-year effort to transform the foundation's grant-making in theory and practice. This case details his efforts to move from an "initiatives-based" approach in philanthropy to a... View Details

Keywords: Business Model; Philanthropy and Charitable Giving; Leadership; Management Practices and Processes; Performance Expectations; Non-Governmental Organizations; Cognition and Thinking; Customization and Personalization; Theory

09 Aug 2011
News

A Toast to Macchu Pisco

Business Plan Contest, I did a marketing independent study on how to launch a premium pisco brand in the United States. We entered a plan in the contest and were semi-finalists. The alumni I contacted during my second year were extremely... View Details

Keywords: Beverage and Tobacco Product Manufacturing; Manufacturing

January 1990 (Revised June 1995)
Case

Colliers International Property Consultants

By: Nitin Nohria

Describes the origins, organizational structure, management practices, and use of information technology (IT) in Colliers, a real estate network. Colliers provides local firms with a way to maintain local autonomy while gaining national and international coverage.... View Details

Keywords: Property; Organizational Structure; Information Technology; Management Practices and Processes; Partners and Partnerships; Business Model; Mission and Purpose; Business Growth and Maturation; Conflict and Resolution; Quality; Real Estate Industry

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01 Mar 2018
News

3-Minute Briefing: Lisandra Rickards (MBA 2010)

still have a number of manual processes here, so we see a lot of scope for more and more businesses in Jamaica to become technology-enabled, particularly in health care, financial services, and agriculture.... View Details

Keywords: Julia Hanna

25 Mar 2018
News

Modernizing Infrastructure Management

leaving the Navy, I had to go through a process to recalibrate my skills to be applicable in the private world. And I knew business school was the answer for that. And for me, there was only one choice. “If... View Details

July 2007 (Revised May 2008)
Case

Cable & Wireless America

By: Guhan Subramanian and Eliot Sherman

Describes the auction of Cable & Wireless America (CWA), a bankrupt subsidiary of the British telecommunications company Cable & Wireless. While an initial "stalking-horse" bid valued the assets at $125 million, after a long day and night of bidding between eight... View Details

Keywords: Mergers and Acquisitions; Insolvency and Bankruptcy; Auctions; Bids and Bidding; Negotiation Process

01 Aug 2001
News

George C. Lodge

produced twelve books and a host of cases and articles (including two McKinsey Award-winning Harvard Business Review articles); served as a chief architect of the cornerstone Business, Government, and the International Economy (BGIE)... View Details

Keywords: Alumni Achievement Award; Stanley F. Teele; Ezra F. Vogel; John W. Rosenblum

02 Feb 2004
Research & Ideas

Mapping Your Corporate Strategy

Since the 1990s, the Balanced Scorecard system has cut a path in business as a more rigorous way to measure performance by quantifying what had been considered intangible assets, such as human capital, information, and culture. The system... View Details

Keywords: by Martha Lagace

April 1995 (Revised August 1995)
Case

World Trade Organization, The: Toward Free Trade or World Bureaucracy?

By: George C. Lodge and Jack High

In January 1995, the General Agreement on Tariffs and Trade (GATT) evolved into the World Trade Organization (WTO), which faced the task of implementing the recently approved Uruguay Round of international trade agreements. This case describes the development of GATT,... View Details

Keywords: Trade; Agreements and Arrangements; Negotiation Process; Business and Government Relations