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Show Results For
- All HBS Web
(5,220)
- People (14)
- News (1,076)
- Research (3,046)
- Events (12)
- Multimedia (26)
- Faculty Publications (1,632)
- 01 Sep 2017
- News
Inbox: From Das’s Desk
When most MBA students attend HBS, there is a general feeling that the contract they sign is to spend 18 months getting world-class exposure to cases and principles of business and management and then leave with a license to practice... View Details
- 23 Feb 2004
- Research & Ideas
How Corporate Responsibility is Changing in Asia
Asia," held at the Asia Business Conference on February 14 at Harvard Business School. Ever since the public outcry in the 1990s over the wages paid by Nike to its Asian factory workers, the issue of... View Details
Keywords: by Julia Hanna
- 01 Jun 2001
- News
Teaching for the Ages: the MBA Classroom in the 21st Century
month, the results are nearly disastrous, but the concerns are human and strategic, not just technological: “How do we get people to change? Do we adapt our business process to the technology or the... View Details
- 01 Sep 2005
- News
Faculty Research Online
Time to Rethink the Corporate Tax System? Corporations have turned tax obligations into profit centers, bringing into question the whole rationale for business taxes. Associate Professor Mihir Desai discusses problems with the modern... View Details
- 13 Jun 2017
- Blog Post
Benefits of the MS/MBA: Engineering Sciences Program
his business and leadership skillset, Damjan planned to spend the next two years focused on engineering. “I knew it wasn’t enough just to be a strong software engineer. It might be enough to build a great product, but it’s not enough if... View Details
- December 2005 (Revised October 2006)
- Case
Pharmacy Service Improvement at CVS (A)
CVS's retail pharmacy operations are functioning poorly and dissatisfying customers. Many customers are defecting as a result. A pharmacy service improvement team has documented the current prescription fulfillment process, its exception rates, and the problems... View Details
Keywords: Information Technology; Performance Improvement; Business Processes; Retail Industry; Pharmaceutical Industry; United States
McAfee, Andrew P. "Pharmacy Service Improvement at CVS (A)." Harvard Business School Case 606-015, December 2005. (Revised October 2006.)
- 14 May 2024
- Blog Post
Creating Emerging Markets Sustainability Series - How to Build a Culture of Intrapreneurship
Creating Emerging Markets Sustainability Series – How to Build a Culture of Intrapreneurship Today, the concept of “sustainable innovation” seems commonplace and is generally accepted as a viable path balancing business growth with... View Details
- 24 Feb 2017
- Blog Post
Advice for Prospective Latino Students
surround myself with others that could empathize with my challenges as one of the few Latinos in my engineering and business courses. Transitioning into my career was an elevated version of undergrad with fewer Latinos, creating more... View Details
- December 2023
- Background Note
Organizational Learning
By: Willy Shih
This is a background note that surveys part of the extensive literature on organizational learning. The focus is on learning from experiences, how those learnings get translated into organizational routines and processes, and how that can also lead to getting stuck in... View Details
Shih, Willy. "Organizational Learning." Harvard Business School Background Note 624-058, December 2023.
- August 1999
- Article
Measuring the Efficiency of Service Delivery Processes: With Application to Retail Banking
By: F. Frei and P. Harker
Frei, F., and P. Harker. "Measuring the Efficiency of Service Delivery Processes: With Application to Retail Banking." Journal of Service Research 1, no. 4 (August 1999): 300–312.
- 14 Jul 2015
- Blog Post
On the Road: Zurich, Warsaw, and Istanbul
While the Admissions team always hosts information sessions on campus throughout the year, we also travel around the globe to meet prospective students and spread the word about HBS. Summer is a particularly busy time for us, so be sure... View Details
- 09 Mar 2021
- News
Empowering School Leaders to Meet Today's Challenges
cross-disciplinary expertise of the Harvard Graduate School of Education (HGSE), Harvard Business School, and Harvard Business School Online. “With these courses, you’re examining ‘How can I shift the way... View Details
Keywords: Jennifer Gillespie
- 01 Jun 2006
- News
Faculty Books
corporate headquarters’ role in setting, coordinating, and overseeing organizational strategy. The book’s case studies, frameworks, and sample scorecards show how to align business and support units, boards of directors, and external... View Details
- November 1989 (Revised January 1991)
- Case
Honda Motor Co. and Honda of America (A)
In its 43-year history, Honda grew from an also-ran in the Japanese motorcycle market to a dominant force in the worldwide motorcycle and automobile markets. To do this, Honda has developed a unique organizational style based on constructive conflict and organizational... View Details
Keywords: Expansion; Organizational Culture; Business Processes; Motorcycle Industry; Auto Industry; Japan; United States
Pearson, Andrall E. "Honda Motor Co. and Honda of America (A)." Harvard Business School Case 390-111, November 1989. (Revised January 1991.)
- 03 Oct 2012
- What Do You Think?
Can We Bring Back the “Industrial Commons” for Manufacturing?
are many of the same industries in which constant interaction between R&D and manufacturing are most important, industries where the outsourcing of manufacturing to another country can not only prove to be destructive to the... View Details
- 27 Aug 2012
- Research & Ideas
Employee-Suggestion Programs That Work
Bumping up against accepted theories in process improvement, a new research paper from Harvard Business School questions the value of prioritizing problems identified by frontline employees. Citing a... View Details
Keywords: by Paul Guttry
- 28 Jul 2015
- Blog Post
Nairobi Love: Heading Home
available from my own classmates running review sessions, tutoring through Student Services, office hours with professors, et cetera, has been wonderful. I thrived in classes like The Entrepreneurial Manager, and Business and Government... View Details
- 2012
- Book
Judgment Calls: Twelve Stories of Big Decisions and the Teams That Got Them Right
By: Thomas H. Davenport and Brook Manville
This book includes twelve detailed stories of organizations that have successfully tapped their data assets, diverse perspectives, and deep knowledge to build an organizational decision-making capability. The book introduces a model that utilizes the collective... View Details
Keywords: Organizational Judgment; Decision-making; Decisions; Organizational Structure; Business Processes
Davenport, Thomas H., and Brook Manville. Judgment Calls: Twelve Stories of Big Decisions and the Teams That Got Them Right. Harvard Business Review Press, 2012. (Publisher's Weekly Top 10 Business Book of 2012.)
- 30 Apr 2013
- First Look
First Look: April 30
Publications 2006 Harvard Business Review Press What You're Really Meant to Do: A Road Map for Reaching Your Unique Potential By: Kaplan, Robert Steven Abstract—How do you create your own definition of success-and reach your unique... View Details
Keywords: Sean Silverthorne