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  • 05 Feb 2001
  • Research & Ideas

The Ten Deadly Mistakes of Wanna-Dots

them. Many wanna-dots will ultimately arrive in cyberspace, although not necessarily by the same route, as we will see in the two examples that follow. The story of cookware catalog vendor and retailer Williams-Sonoma shows how barriers... View Details
Keywords: by Rosabeth Moss Kanter
  • Web

Photograph Albums - Photography Collections - Historical Collections

sales office in Hubbard Woods, Illinois, including the retail showroom, freezer storage area, and equipment room. Exterior of Durgin Shoe Co. in Haverill, Mass., 1912 . Durgin Shoe Company, Haverhill, Massachusetts Mss: 641 1912 D959 1... View Details
  • 01 Dec 2004
  • News

A Life by Design

“They would have been happy if the work of only two of the four groups resulted in new products,” says Ross. Inventing the Future Looking back, Ross, 49, says that Project Platypus represented “an assimilation of all that I have done, of all that I have learned” over a... View Details
Keywords: Roger Thompson; toys; Retail Trade; Retail Trade; Retail Trade; Retail Trade
  • Profile

Fola Folowosele

result of the executive education program at HBS. I was fortunate to meet the Grupo Technos CEO, who was at the time doing an executive education program on campus. We developed a relationship that eventually led to an internship focused on helping the company evaluate... View Details
Keywords: Consulting; Consumer Products
  • 15 Feb 2023
  • Blog Post

Creating Emerging Markets Sustainability Series - Closing the ‘Intention-Action’ Gap

by a recent study of U.S. consumer habits published by researchers at First Insight and the Baker Retailing Center at the Wharton School of the University of Pennsylvania. The study reported how more than two-thirds of consumers surveyed... View Details
  • Web

Trade Publications - Bubbles, Panics & Crashes – Historical Collections – Harvard Business School

Click on the links to see one or more sample issues. Report of sales of stocks and bonds ([Boston]: Boston Stock Exchange, 1852-1876, 1922 [Gaps]). Full text available as a networked resource. The Credit World: The Official Organ of the View Details
  • 14 Jul 2021
  • News

The First Five Years: Nicolas Manes (MBA 2020)

What are your long-term goals for the company? “In the short term, we are raising a new round of financing to boost our growth in Mexico and to launch an operation in Brazil and in Central America. In the long term, we aspire to be the largest View Details
  • 29 Aug 2006
  • First Look

First Look: August 29, 2006

datasets) is positively correlated with dispersion among experts' forecasts. Further we use longitudinal datasets with sales forecasts made three-nine months before earnings report date for retailers and manufacturers to show that the... View Details
Keywords: Sean Silverthorne
  • Profile

Mallika Ahluwalia

value chain, from large hospital systems to medical device companies and retail pharmacies, on strategy and operations. Recently, she returned to her hometown, Delhi, as a Program Officer at the Bill and Melinda Gates Foundation where she... View Details
  • 01 Oct 2021
  • News

Marking 10-Year Connection with Japanese Earthquake Region

cooperative’s plan to rebuild its decimated workforce. Kenichi Nonomura (MBA 2012), who was on the first Tōhoku trip and attended the virtual reunion, contributed to the case study “The Great East Japan Earthquake (B): Fast Retailing... View Details
  • 01 Jun 1998
  • News

Long-Term Interest: Bill Crozier, a Banker Pegged to the Customer

An innovative thinker who created BayBanks, one of the most successful retail banking franchises in the United States, William M. Crozier, Jr. (MBA '63) has a lot to say about the evolution of banking. As head of BayBanks for 21 years,... View Details
Keywords: Eileen K. McCluskey
  • 13 Apr 2020
  • Research & Ideas

Small Businesses Are Worse Off Than We Thought

If the COVID-19 crisis lasts four months, 65 percent of small retailers say there’s a good chance they’ll be forced to close permanently by the end of the year. Among restaurants and bars, 70 percent expect to go out of business if... View Details
Keywords: by Kristen Senz; Financial Services
  • September 2020 (Revised June 2023)
  • Supplement

Spreadsheet Supplement to Artea Teaching Note

By: Eva Ascarza and Ayelet Israeli
Spreadsheet Supplement to Artea Teaching Note 521-041. This collection of exercises aims to teach students about 1)Targeting Policies; and 2)Algorithmic bias in marketing—implications, causes, and possible solutions. Part (A) focuses on A/B testing analysis and... View Details
Keywords: Targeted Advertising; Algorithmic Data; Bias; Advertising; Race; Gender; Diversity; Marketing; Customer Relationship Management; Prejudice and Bias; Analytics and Data Science; Retail Industry; Retail Industry; Retail Industry; United States
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  • September 2020 (Revised July 2022)
  • Exercise

Artea (D): Discrimination through Algorithmic Bias in Targeting

By: Eva Ascarza and Ayelet Israeli
This collection of exercises aims to teach students about 1)Targeting Policies; and 2)Algorithmic bias in marketing—implications, causes, and possible solutions. Part (A) focuses on A/B testing analysis and targeting. Parts (B),(C),(D) Introduce algorithmic bias. The... View Details
Keywords: Targeted Advertising; Discrimination; Algorithmic Data; Bias; Advertising; Race; Gender; Marketing; Diversity; Customer Relationship Management; Prejudice and Bias; Analytics and Data Science; Retail Industry; Retail Industry; Retail Industry; United States
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  • March 2016
  • Case

IC Group A/S

By: John R. Wells and Gabriel Ellsworth
IC Group owned several of Scandinavia's leading premium fashion brands. How should it respond to the decline of its primary wholesale distribution channels (independent fashion boutiques and department stores)? Should it open more physical stores or focus on... View Details
Keywords: IC Group; IC Companys; Carli Gry; InWear; Mads Ryder; Niels Martinsen; Premium Fashion; Fast Fashion; Business Units; Business Divisions; Business Growth and Maturation; Business Model; Business Organization; For-Profit Firms; Profit; Revenue; Multinational Firms and Management; Business History; Business or Company Management; Acquisition; Growth and Development Strategy; Brands and Branding; Distribution Channels; Organizational Design; Organizational Structure; Problems and Challenges; Strategy; Product Positioning; Competition; Competitive Strategy; Corporate Strategy; Vertical Integration; Segmentation; Web Sites; Retail Industry; Retail Industry; Retail Industry; Scandinavia; Denmark; Sweden; Norway
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  • November 2011
  • Case

WrapItUp: Developing a New Compensation Plan

By: W. Earl Sasser Jr. and Rachel Shelton
A restaurant chain based in California offers made-to-order sandwich wraps using fresh, healthy ingredients. The founders of the company take a very active role in day-to-day business and tightly control every aspect of the restaurant operation from hiring store... View Details
Keywords: Empowerment; Middle Management; Human Resource Management; Compensation; Incentives; Motivation; Motivation and Incentives; Change Management; Business Growth and Maturation; Service Delivery; Entrepreneurship; Employees; Compensation and Benefits; Retail Industry; Retail Industry; Retail Industry; California
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  • 03 Jan 2017
  • First Look

January 3, 2017

Johnson, David Simchi-Levi, and He Wang Abstract—We consider a price-based network revenue management problem where a retailer aims to maximize revenue from multiple products with limited inventory over a finite selling season. As common... View Details
Keywords: Carmen Nobel
  • 16 May 2016
  • HBS Case

Food Safety Economics: The Cost of a Sick Customer

poultry manufacturer that sold processed chicken parts to both retailers and fast food restaurants—was debating whether to outsource food safety tests to Mérieux NutriSciences at a cost of $1 million for 12 months of testing. As it turned... View Details
Keywords: by Dina Gerdeman; Food & Beverage
  • 27 Oct 2014
  • Research & Ideas

The Coffee Economy That Bloomed Out of Nowhere

example, the California-based Rogers Family Company exports coffee from its farm, Finca Peru Paris, and sells it at major retail outlets such as Costco stores on the west coast of the United States. Lurtz points out that the most... View Details
Keywords: by Carmen Nobel; Food & Beverage; Agriculture & Agribusiness
  • 12 Aug 2002
  • Research & Ideas

‘Let the Buyer Beware’ Doesn’t Protect Investors

principle is "buyer beware." The dynamics of the financial markets are the attempt of the bank to sell to suspicious investors. In bubbles, the professionals in the Financial Value Chain get too successful at fooling the retail... View Details
Keywords: by D. Quinn Mills