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  • 06 Oct 2023
  • Blog Post

Short Intensive Programs 2024 Preview: From Climate Change to Formula 1

inclusion, and the skills to communicate across differences and be leaders in diverse environments? What types of teaching methodologies—classroom experiences, guest speakers, cases—are going to really help students move along that curve... View Details
  • 2010
  • Book

Different: Escaping the Competitive Herd

By: Youngme Moon
Every few years a book-through a combination of the author's unique voice, storytelling ability, spirit, and insight-simply breaks the mold. Youngme Moon's DIFFERENT is that kind of book, a book for "people who don't read business books...," a book that feels like an... View Details
Keywords: Communication Intention and Meaning; Entrepreneurship; Innovation and Invention; Marketing; Creativity; Competition
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  • 21 Apr 2021
  • Research & Ideas

The Pandemic Conversations That Leaders Need to Have Now

When our team reached out to 600 CEOs during the pandemic’s early stages to ask them about their greatest concerns, many cited communication with employees. While the right communication strategy has been... View Details
Keywords: by Boris Groysberg, Robin Abrahams, and Katherine Connolly Baden
  • 20 Dec 2010
  • Research & Ideas

Panama Canal: Troubled History, Astounding Turnaround

years of construction of the Panama Canal proved to be a management foul-up of the first order. The Isthmian Canal Commission tried to supervise construction from Washington. This would have been a bad idea with the communications... View Details
Keywords: by Sarah Jane Gilbert; Transportation
  • 17 Jan 2011
  • Research & Ideas

Being the Boss

that it's really an impoverished method of communication. You can't act like it's face-to-face communication when it isn't. We all know, because we've experienced it, how fast conflict can escalate with e-mail because the nonverbals are... View Details
Keywords: by Carmen Nobel
  • Web

HBS Alumni Conference: Accelerating Climate Solutions - Alumni

resource-related innovation, and building values-based and people-centric businesses. Gordon Jones President, College of Western Idaho (CWI) Gordon Jones President, College of Western Idaho (CWI) Gordon Jones leads Idaho's largest comprehensive View Details
  • Web

A Commitment to Sustainability | About

A Commitment to Sustainability We are addressing the challenges and opportunities of sustainability leadership through campus operations and community engagement. Harvard Office of Sustainability 53 % Reduction in waste, CY 2023 54 %... View Details
  • 11 Dec 2023
  • Blog Post

Building Iconic Brands and Brighter Futures: Interview with Glossier CEO, Kyle Leahy

provides, but also opened my way of thinking to see all the different types of career paths that there might be.” HBS also added to the rich fabric of relationships Leahy has built over the years that have helped her continue to learn and grow. “At HBS I built lifelong... View Details
  • December 2022
  • Article

'Just Letting You Know…': Underestimating Others' Desire for Constructive Feedback

By: Nicole Abi-Esber, Jennifer E. Abel, Juliana Schroeder and Francesca Gino
People often avoid giving feedback to others even when it would help fix a problem immediately. Indeed, in a pilot field study (N=155), only 2.6% of individuals provided feedback to survey administrators that the administrators had food or marker on their faces.... View Details
Keywords: Feedback; Helping; Prosocial Behavior; Misprediction; Relationships; Interpersonal Communication; Perspective
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  • 07 Apr 2022
  • Blog Post

Product Management at HBS: Roll Up Your Sleeves and Learn by Doing

Weston Ruths is enrolled in the MS/MBA: Engineering Sciences Program Class of 2022, and is a member of HBS Section D. After graduating from Rice University in 2016 with a degree in Computer Science, he joined the Marine Corps and served as the View Details
  • Web

Historical Data & Sources - Business History

Download Data Set in Excel Coca-Cola: Countries with Bottlers Courtesy of the Coca-Cola Company, Heritage Communications Map created by John Regan, MBA 2016 Download Data Set in Excel Coffee Exports by Country FAO (Food and Agricultural... View Details
  • 04 Feb 2014
  • What Do You Think?

Has Listening Become a Lost Art?

Summing Up When Is Listening Not a Good Strategy? Like a good case debate, the discussion of the question of whether listening is a lost art was not one-sided. What was clear was how important people felt listening is to effective leadership. As Shari Morwood put it,... View Details
Keywords: by James Heskett
  • 04 Jan 2024
  • News

Great Heights

sessions to explore career goals and examine the factors that may be holding them back, among them perfectionism (“We have an epidemic,” Kostova says) and self-sabotaging behaviors that her clients often struggle to recognize in themselves. Kostova also connects them... View Details
Keywords: Amy Crawford
  • May 2022
  • Case

Maestro Pizza: Coming in Hot!

By: Ramon Casadesus-Masanell and Fares Khrais
Maestro Pizza opened its first store in 2013 after its founder, Khalid Al Omran, recognized an opportunity in Saudi Arabia to offer high quality pizza at affordable prices. The business grew rapidly and under the radar at first, but soon enough caught the attention of... View Details
Keywords: Competitive Strategy; Competitive Advantage; Competition; Market Entry and Exit; Emerging Markets; Business Startups; Corporate Entrepreneurship; Product Positioning; Disruption; Disruptive Innovation; Advertising; Advertising Campaigns; Social Media; Forecasting and Prediction; Crisis Management; Growth and Development Strategy; Brands and Branding; Product Development; Production; Service Delivery; Business Growth and Maturation; Financial Statements; Cost Management; Analysis; Quality; Performance Consistency; Customer Satisfaction; Profit; Family Ownership; Food and Beverage Industry; Middle East; Saudi Arabia
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  • Profile

Charlotte MacDonald

With four years of consulting experience at Boston Consulting Group behind her, Charlotte MacDonald, realized it was time to reflect on the path before her. "I was having a great experience, I loved the work and people," she says. "But if I didn't pause... View Details
Keywords: Consulting
  • August 2011
  • Case

Martha Rinaldi: Should She Stay or Should She Go?

By: Linda A. Hill and Mark Renella
Martha Rinaldi has been an assistant product manager at leading beverage company Potomac Waters since graduating from business school. Rinaldi is frustrated by her relationships with her boss and a close co-worker. Even though she works hard to please her manager, she... View Details
Keywords: Interpersonal Relations; Management Styles; Managing Up; Career Planning; Conflict; Management Style; Interpersonal Communication; Personal Development and Career; Organizational Culture; Relationships; Performance Evaluation; Conflict and Resolution; Power and Influence; Food and Beverage Industry
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  • 10 May 2010
  • Research & Ideas

What Top Scholars Say About Leadership

community around a worthy cause and to develop leaders capable of co-design, he has sought volunteers (people in the company willing to work on their own time) to come together and start up profitable business lines in the so-called... View Details
Keywords: by Martha Lagace; Education
  • Web

Logging In - Research Computing Services

Wireless Network . Off-HBS-Campus From off-HBS-campus, the HBSGrid can only be accessed through a virtual private network (VPN) connection using the Pulse Secure software. A VPN ensures that all communication between your computer and... View Details
  • Program

Public Education Leadership Project

administrators School principals Regional supervisors Union leaders Teacher leaders Community liaisons Members of the school board, board of education, or school committee that governs the district Districts can build capability by... View Details
  • 14 Jun 2016
  • First Look

June 14, 2016

patent applications in 1976 to 16% in 2008. This is partly driven by the increase in the prevalence of information and communication technology; however, even for patents unrelated to information and View Details
Keywords: Sean Silverthorne