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Publications

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  • All HBS Web  (9,896)
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Show Results For

  • All HBS Web  (9,896)
    • People  (50)
    • News  (3,373)
    • Research  (4,432)
    • Events  (36)
    • Multimedia  (61)
  • Faculty Publications  (1,797)
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  • Web

Topics - HBS Working Knowledge

Processes (31) Management Skills (20) Management Style (16) Management Succession (5) Management Systems (4) Management Teams (52) Management (353) Managerial Roles (6) Market Design (7) Market Entry and Exit (6) Market Participation (1) Market Platforms (23) Market... View Details
  • 21 Nov 2022
  • Research & Ideas

Buy Now, Pay Later: How Retail's Hot Feature Hurts Low-Income Shoppers

offer the short-term loans to consumers. And it’s no wonder: Consumers using the payment method often spend more than they would with a credit card, according to new research by Harvard Business School professors Marco Di Maggio and Emily Williams, and HBS doctoral... View Details
Keywords: by Rachel Layne; Retail; Financial Services; Technology
  • Career Coach

Robert Kimmel

ColorMatrix Corporation. He is a Lean Six Sigma Master Black Belt, and spent time as a marketing associate for the Scotch Tape division at 3M. Prior to HBS, Robert worked as a... View Details
Keywords: Consulting; Consumer Products; Entrepreneurship; Manufacturing; Private Equity; Financial Services (All)
  • 05 Dec 2022
  • Research & Ideas

5 Companies Where Employees Move Up the Ladder Fast

assesses America’s 250 largest public companies as ranked by Fortune magazine. “All employers are not created equal in terms of the type of springboard they provide for advancement and that's something that workers and employment... View Details
Keywords: by Pamela Reynolds
  • 18 Mar 2013
  • HBS Case

HBS Cases: LEGO

management, product demand was so high at times that executives actually found themselves discussing ways to slow sales. A Shock To The System That all changed in the early 1990s as seismic shifts pounded... View Details
Keywords: by Maggie Starvish; Entertainment & Recreation
  • Web

Leadership - Faculty & Research

organizations that can innovate time and again to address the challenges we face as a global community. Article Professionalism, Fiduciary Duty, and Health-Related Business Leadership By: Joshua D. Margolis... View Details
  • 07 Apr 2021
  • Research & Ideas

How Teams Work: Lessons from the Pandemic

bounce interactions, the teams used synchronous communication tools, such as WebEx or Zoom, to simulate in-person work conditions and brainstorming. Even with these tools, it took time for teams to adapt,... View Details
Keywords: by Kristen Senz
  • Web

Human Relations and Harvard Business School – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

curriculum and research, which embraced applied, empirical-based studies and a multi-disciplinary approach incorporating biology, physics, biochemistry, psychology, sociology, and anthropology. “In Mayo’s time . . . the idea of... View Details
  • 2009
  • Chapter

Creating Superior Customer Value in a Connected World

By: Ranjay Gulati
"In the early twenty-first century, customers are more demanding than ever, and difficult economic times make them all the more so. As customers tighten their wallets and increase their demands, firms face greater pressure to provide superior customer value. Reducing... View Details
Keywords: Customer Satisfaction; Customer Value and Value Chain; Consumer Behavior; Product Design; Social and Collaborative Networks; Value Creation
Citation
Related
Gulati, Ranjay. "Creating Superior Customer Value in a Connected World." In Business Network Transformation: Strategies to Reconfigure Your Business Relationships for Competitive Advantage, edited by Jeffrey Word. Jossey-Bass, 2009.
  • 22 Apr 2019
  • Research & Ideas

Why Salespeople Struggle at Leading

says, noting that according to US Bureau of Labor Statistics, 12 percent of the workforce is listed as salespeople, a figure that has grown in the 21st century. Plus, the $900 billion that is spent on sales forces by US companies is three... View Details
Keywords: by Dina Gerdeman
  • 29 Mar 2022
  • Book

5 Qualities That Help Companies Thrive for Decades—Even Centuries

Professors Geoffrey Jones and Tarun Khanna, the book, which is available in India, includes interviews with dozens of business and social leaders culled around the topic of lasting leadership principles. The interviews were conducted by Harvard faculty View Details
Keywords: by Sean Silverthorne
  • 13 Dec 2022
  • Research & Ideas

The Color of Private Equity: Quantifying the Bias Black Investors Face

Black venture capital and growth investors have a much harder time getting funding than white investors, because—despite efforts to bring more racial diversity to financial services—private equity’s gatekeepers remain mostly white,... View Details
Keywords: by Pamela Reynolds; Financial Services
  • 07 Mar 2023
  • HBS Case

ChatGPT: Did Big Tech Set Up the World for an AI Bias Disaster?

Her Gender Shades project with Joy Buolamwini found that facial recognition services offered by IBM, Microsoft, and other companies misidentified Black women as much as 35 percent of the View Details
Keywords: by Scott Van Voorhis; Technology
  • 25 Sep 2012
  • Working Paper Summaries

Colocation and Scientific Collaboration: Evidence from a Field Experiment

Keywords: by Kevin Boudreau, Ina Ganguli, Patrick Gaule, Eva Guinan & Karim Lakhani; Health
  • Working Paper

Covenant-Light Contracts and Creditor Coordination

By: Bo Becker and Victoria Ivashina
In 2015, 70% of newly issued leveraged loans had weaker enforcement features, called covenant-light or "cov-lite"; this is nearly a three-time increase in cov-lite issuance compared to a previous peak in 2007. We evaluate whether this development can be attributed to... View Details
Keywords: Credit Cycles; Loan Contracts; Debt Covenants; Contracts; Financing and Loans; Credit; Borrowing and Debt
Citation
SSRN
Read Now
Related
Becker, Bo, and Victoria Ivashina. "Covenant-Light Contracts and Creditor Coordination." Swedish House of Finance Research Paper, No. 16-09, March 2016.
  • 09 Oct 2012
  • First Look

First Look: October 9

International ICST on Auctions, Market Mechanisms, and Their Applications (AMMA 2011) held in New York, August 22-23, 2011. The 22 revised full papers presented were carefully selected from numerous submissions covering topics such as... View Details
Keywords: Sean Silverthorne
  • 08 Dec 2021
  • Blog Post

The Drive to Succeed: Silvio Memme (MBA 2020) and the Transition to Venture Capital

As a child, Silvio Memme (MBA 2020) had a big dream – to one day design engines for Ferrari. While naysayers told him to be realistic, Memme took that advice to mean he would need to pour himself into this goal for it to become a reality.... View Details
  • 01 Apr 2019
  • What Do You Think?

Does Our Bias Against Federal Deficits Need Rethinking?

accompanied by lower inflation and interest rates—that justify deficit spending to produce both economic growth and social programs designed to improve our quality of life and reduce social inequality” (JohnfrmClevelnd). Or, it prompts questions that, View Details
Keywords: by James Heskett
  • 16 Apr 2024
  • News

Netflix Enters Its Dan Lin (MBA 1999) Era

Dan Lin arrives at the Netflix's AVATAR: THE LAST AIRBENDER World Premiere held at the Egyptian Theatre in Los Angeles, CA on Thursday, February 15, 2024. (Photo By Sthanlee B. Mirador/Sipa USA)(Sipa via AP Images) The Hollywood Reporter recently published a profile of... View Details
  • Web

Business History - Faculty & Research

Industrial Quality & Research, Medical Technology, Consumer Markets, and Semiconductor Manufacturing Technology (SMT). Previously, Lamprecht had led ZEISS SMT as its CEO through a tough time when troubles... View Details
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