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  • 08 Jan 2001
  • Research & Ideas

Can Japan Compete? [Part Two]

faculty member.) In the interview, he discussed his latest book, Can Japan Compete?, cowritten with Hirotaka Takeuchi and Mariko Sakakibara, as well as the book's implications for business practices beyond Japan. In this second part,... View Details
Keywords: by Martha Lagace & Hilah Geer
  • 05 Feb 2008
  • First Look

First Look: February 5, 2008

  Working PapersOn Best-Response Bidding in GSP Auctions Authors:Matthew Cary, Aparna Das, Benjamin Edelman, Ioannis Giotis, Kurtis Heimerl, Anna R. Karlin, Claire Mathieu, and Michael Schwarz Abstract How should players bid in keyword auctions such as those used by... View Details
Keywords: Martha Lagace
  • 21 Dec 2009
  • Research & Ideas

Good Banks, Bad Banks, and Government’s Role as Fixer

we learn from the private equity model? When it comes to megabanks, I'm in favor of a smaller board with deep financial expertise, substantial time commitments, and a different pay structure. We can try to be clever and add more procedures. But unless we rethink the... View Details
Keywords: by Roger Thompson; Banking; Financial Services
  • 22 Aug 2012
  • Research & Ideas

Advertising: It’s Not ‘Mad Men’ Anymore

one has long been the burning question for clients and their agencies," says Alvin J. Silk, the Lincoln Filene Professor of Business Administration, Emeritus, at Harvard Business School. "Hence the famous... View Details
Keywords: by Michael Blanding; Advertising
  • 16 Nov 2010
  • Lessons from the Classroom

Data.gov: Matching Government Data with Rapid Innovation

Transparency: Its official motive of transparency allows citizens more control of information that affects them. Giving "power to the people" puts a new set of eyes and ears on government and holds officials more accountable. View Details
Keywords: by Martha Lagace; Technology
  • 24 Sep 2012
  • Research & Ideas

Why Do We Tax?

Lawmakers, following public opinion rather than scholars' theories, have put in place very little tagging. Does this mean it's time to bury the Utilitarian approach? Not quite, says economist Matthew C. Weinzierl. The Harvard Business... View Details
Keywords: by Martha Lagace; Legal Services
  • 22 Apr 2008
  • First Look

First Look: April 22, 2008

creating social value. Three years later, Harold Rosen, its creator, wished to explore an alternative funding model to provide it with scale and sustainability. Purchase this case:... View Details
Keywords: Martha Lagace
  • 11 Jan 2000
  • Research & Ideas

Calling All Managers: How to Build a Better Call Center

of an organization," they continue. "How well a business is able to manage and implement the service delivery process has a direct effect on retention of existing clients, and can have a significant impact on acquiring new... View Details
Keywords: by Martha Lagace; Service; Financial Services
  • 03 Nov 2009
  • First Look

First Look: Nov. 3

make the new model work? Purchase this case: http://cb.hbsp.harvard.edu/cb/product/309085-PDF-ENG Sara Campbell Ltd. (C) Romana L. Autrey, V.G. Narayanan, and Julia RozovskyHarvard Business School Supplement... View Details
Keywords: Martha Lagace
  • 15 Oct 2014
  • Research & Ideas

Apple Pay’s Technology Adoption Problem

When Apple introduced the iPod, it had a simple but compelling tag line for music fans: "1,000 thousand songs in your pocket." The company sold 300 million of them. On the eve of debuting its digital payment system, Apple Pay, two Harvard View Details
Keywords: by Dina Gerdeman; Technology; Retail
  • 27 Nov 2006
  • Research & Ideas

Manly Men, Oil Platforms, and Breaking Stereotypes

Harvard Business School professors often travel into the field to conduct business research, but it's a safe bet none have had the experience of Professor Robin Ely. She and coauthor Debra Meyerson of... View Details
Keywords: by Sarah Jane Gilbert; Energy; Utilities
  • 02 Sep 2015
  • Research & Ideas

Explaining China's Crash

MBA 1988) is a professor of management practice at Harvard Business School. For two decades, he ran equity capital markets for Goldman Sachs, Merrill Lynch, and Morgan Stanley. His casework focuses on international investment, sovereign... View Details
Keywords: by Christina Pazzanese; Financial Services
  • 27 Aug 2012
  • Research & Ideas

Employee-Suggestion Programs That Work

Bumping up against accepted theories in process improvement, a new research paper from Harvard Business School questions the value of prioritizing problems identified by frontline employees. Citing a hospital safety improvement program... View Details
Keywords: by Paul Guttry
  • 11 Aug 2009
  • First Look

First Look: August 11, 2009

and a business model to be envied, feared, and emulated. By year-end 2006 the firm had a market capitalization of $274 billion, with $1.9 trillion in assets and $24.6 billion in earnings. But, ten years... View Details
Keywords: Martha Lagace
  • 02 Feb 2004
  • Research & Ideas

Where Does Apple Go From Here?

with it. Furthermore, the PC industry operates on much thinner margins, which is why it takes so long to imitate. Dell spends 1 percent (of revenue) on R&D, Apple spends 4 to 5 percent on R&D. Apple has a lot more capacity built into its View Details
Keywords: by Sean Silverthorne
  • 28 Sep 2009
  • Research & Ideas

Improving Accountability at the World Bank

Press, 2007), and a recent op-ed in the Financial Times, "The World Bank Must Fix its Business Model," Ebrahim has focused his research and teaching on the challenges of accountability, performance, and organizational learning... View Details
Keywords: by Alnoor Ebrahim
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