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  • All HBS Web  (5,285)
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    • News  (1,098)
    • Research  (3,222)
    • Events  (21)
    • Multimedia  (37)
  • Faculty Publications  (2,013)
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  • 20 Mar 2017
  • Book

Why Companies Are Placing Users at the Core of Their Innovation Strategies

to work for me. The research shows you don’t have to hire all the smart people to have innovation. It allows the outside world to help with innovation and causes companies to excel in other dimensions. Previously, you relied on R&D for success. Now you have to be... View Details
Keywords: by Dina Gerdeman
  • 14 Apr 2009
  • First Look

First Look: April 14, 2009

Competition Between Differentiated Products with Demand for More Than One Variety Author: Andrei Hagiu Abstract We analyze the existence of pure strategy symmetric price equilibria in a generalized version of Salop's (1979) circular model... View Details
Keywords: Martha Lagace
  • 30 Sep 2014
  • First Look

First Look: September 30

Governance Codes in Context: How States, Markets, and Civil Society Shape Adherence to Global Labor Standards By: Toffel, Michael W., Jodi L. Short, and Melissa Ouellet Abstract—Transnational business regulation is increasingly... View Details
Keywords: Sean Silverthorne
  • 06 Aug 2014
  • Research & Ideas

Climbing Down from the Ivory Tower

creating the final versions. Some companies even base their business model on co-production; Build-a-Bear stores allow consumers to create personalized teddy bears. "With the growth of customizable... View Details
Keywords: by Carmen Nobel; Education; Health
  • 05 Nov 2021
  • Op-Ed

How to Tap the Talent Automated HR Platforms Miss

As the global staffing shortage grinds on, corporate recruiters everywhere are relying on their online hiring platforms and automated systems to deliver the candidates they need. Too often, these tools will fail them, sidelining many qualified workers in the process.... View Details
Keywords: by Joseph B. Fuller
  • 08 Jan 2001
  • Research & Ideas

Can Japan Compete? [Part Two]

faculty member.) In the interview, he discussed his latest book, Can Japan Compete?, cowritten with Hirotaka Takeuchi and Mariko Sakakibara, as well as the book's implications for business practices beyond Japan. In this second part,... View Details
Keywords: by Martha Lagace & Hilah Geer
  • 21 Dec 2009
  • Research & Ideas

Good Banks, Bad Banks, and Government’s Role as Fixer

we learn from the private equity model? When it comes to megabanks, I'm in favor of a smaller board with deep financial expertise, substantial time commitments, and a different pay structure. We can try to be clever and add more procedures. But unless we rethink the... View Details
Keywords: by Roger Thompson; Banking; Financial Services
  • 05 Feb 2008
  • First Look

First Look: February 5, 2008

  Working PapersOn Best-Response Bidding in GSP Auctions Authors:Matthew Cary, Aparna Das, Benjamin Edelman, Ioannis Giotis, Kurtis Heimerl, Anna R. Karlin, Claire Mathieu, and Michael Schwarz Abstract How should players bid in keyword auctions such as those used by... View Details
Keywords: Martha Lagace
  • 22 Aug 2012
  • Research & Ideas

Advertising: It’s Not ‘Mad Men’ Anymore

one has long been the burning question for clients and their agencies," says Alvin J. Silk, the Lincoln Filene Professor of Business Administration, Emeritus, at Harvard Business School. "Hence the famous... View Details
Keywords: by Michael Blanding; Advertising
  • 11 Jan 2000
  • Research & Ideas

Calling All Managers: How to Build a Better Call Center

of an organization," they continue. "How well a business is able to manage and implement the service delivery process has a direct effect on retention of existing clients, and can have a significant impact on acquiring new... View Details
Keywords: by Martha Lagace; Service; Financial Services
  • 22 Apr 2008
  • First Look

First Look: April 22, 2008

creating social value. Three years later, Harold Rosen, its creator, wished to explore an alternative funding model to provide it with scale and sustainability. Purchase this case:... View Details
Keywords: Martha Lagace
  • 03 Nov 2009
  • First Look

First Look: Nov. 3

make the new model work? Purchase this case: http://cb.hbsp.harvard.edu/cb/product/309085-PDF-ENG Sara Campbell Ltd. (C) Romana L. Autrey, V.G. Narayanan, and Julia RozovskyHarvard Business School Supplement... View Details
Keywords: Martha Lagace
  • 15 Oct 2014
  • Research & Ideas

Apple Pay’s Technology Adoption Problem

When Apple introduced the iPod, it had a simple but compelling tag line for music fans: "1,000 thousand songs in your pocket." The company sold 300 million of them. On the eve of debuting its digital payment system, Apple Pay, two Harvard View Details
Keywords: by Dina Gerdeman; Technology; Retail
  • 02 Sep 2015
  • Research & Ideas

Explaining China's Crash

MBA 1988) is a professor of management practice at Harvard Business School. For two decades, he ran equity capital markets for Goldman Sachs, Merrill Lynch, and Morgan Stanley. His casework focuses on international investment, sovereign... View Details
Keywords: by Christina Pazzanese; Financial Services
  • 27 Aug 2012
  • Research & Ideas

Employee-Suggestion Programs That Work

Bumping up against accepted theories in process improvement, a new research paper from Harvard Business School questions the value of prioritizing problems identified by frontline employees. Citing a hospital safety improvement program... View Details
Keywords: by Paul Guttry
  • 11 Aug 2009
  • First Look

First Look: August 11, 2009

and a business model to be envied, feared, and emulated. By year-end 2006 the firm had a market capitalization of $274 billion, with $1.9 trillion in assets and $24.6 billion in earnings. But, ten years... View Details
Keywords: Martha Lagace
  • 02 Feb 2004
  • Research & Ideas

Where Does Apple Go From Here?

with it. Furthermore, the PC industry operates on much thinner margins, which is why it takes so long to imitate. Dell spends 1 percent (of revenue) on R&D, Apple spends 4 to 5 percent on R&D. Apple has a lot more capacity built into its View Details
Keywords: by Sean Silverthorne
  • 28 Sep 2009
  • Research & Ideas

Improving Accountability at the World Bank

Press, 2007), and a recent op-ed in the Financial Times, "The World Bank Must Fix its Business Model," Ebrahim has focused his research and teaching on the challenges of accountability, performance, and organizational learning... View Details
Keywords: by Alnoor Ebrahim
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