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      • July 2000
      • Case

      Dawn Riley at America True (C1)

      By: Linda A. Hill and Kristin Doughty
      This version of the (C) case can be taught independently of the (A) and (B) cases. Dawn Riley, CEO/Captain of America True, the first coed syndicate to race for the America's Cup, is based in Auckland, New Zealand, where racing will begin in six weeks. Riley has built... View Details
      Keywords: Management Style; Leadership; Groups and Teams; Decision Making; Organizational Culture; Problems and Challenges; Gender; Management Teams; Sports; Business Startups; New Zealand; North and Central America
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      Hill, Linda A., and Kristin Doughty. "Dawn Riley at America True (C1)." Harvard Business School Case 401-011, July 2000.
      • July 2000
      • Case

      Dawn Riley at America True (D)

      By: Linda A. Hill and Kristin Doughty
      Supplements the (C) and (C1) cases. View Details
      Keywords: Management Style; Leadership; Groups and Teams; Decision Making; Organizational Culture; Problems and Challenges; Gender; Management Teams; Sports; Business Startups; New Zealand; North and Central America
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      Hill, Linda A., and Kristin Doughty. "Dawn Riley at America True (D)." Harvard Business School Case 401-009, July 2000.
      • July 2000
      • Case

      Dawn Riley at America True (E)

      By: Linda A. Hill and Kristin Doughty
      Supplements the (C) and (C1) cases. View Details
      Keywords: Management Style; Leadership; Groups and Teams; Decision Making; Organizational Culture; Problems and Challenges; Gender; Management Teams; Sports; Business Startups; New Zealand; North and Central America
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      Hill, Linda A., and Kristin Doughty. "Dawn Riley at America True (E)." Harvard Business School Case 401-010, July 2000.
      • July 2000 (Revised September 2005)
      • Case

      BMG Entertainment

      By: Jan W. Rivkin and Gerrit Meier
      As dramatic changes in technology and customer tastes roil the music industry, the top executives of BMG Entertainment, one of the world's largest record companies, must decide how to organize for digital distribution of music. This case includes a brief history of the... View Details
      Keywords: Risk and Uncertainty; Competitive Strategy; Distribution Channels; Organizational Structure; Technological Innovation; Industry Structures; Customer Focus and Relationships; Growth and Development Strategy; Information Technology; Music Industry; Entertainment and Recreation Industry
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      Rivkin, Jan W., and Gerrit Meier. "BMG Entertainment." Harvard Business School Case 701-003, July 2000. (Revised September 2005.)
      • June 2000 (Revised September 2000)
      • Case

      Amazon.com: Exploiting the Value of Digital Business Infrastructure

      By: Lynda M. Applegate and Meredith Collura
      Enables a thorough analysis of Amazon.com and the company's value proposition, in terms of its business concept, digital business capabilities, and community and shareholder value. Examines the company's complex set of business models and web of business relationships,... View Details
      Keywords: Entrepreneurship; Asset Pricing; Capital; Financial Management; Technological Innovation; Business or Company Management; Growth and Development Strategy; Relationships; Competitive Strategy; Information Technology Industry; Web Services Industry
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      Applegate, Lynda M., and Meredith Collura. "Amazon.com: Exploiting the Value of Digital Business Infrastructure." Harvard Business School Case 800-330, June 2000. (Revised September 2000.)
      • June 2000
      • Teaching Note

      Vermeer Technologies (C), (D), and (E) TN

      By: Steven C. Wheelwright
      Teaching Note for (9-397-081), (9-397-082), and (9-397-085). View Details
      Keywords: Mergers and Acquisitions; Employees; Groups and Teams; Information Technology Industry
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      Wheelwright, Steven C. "Vermeer Technologies (C), (D), and (E) TN." Harvard Business School Teaching Note 600-152, June 2000.
      • 2000
      • Chapter

      Reflections on the Study of Strategic Alliances

      By: Ranjay Gulati and Ed Zajac
      Keywords: Alliances; Strategy
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      Gulati, Ranjay, and Ed Zajac. "Reflections on the Study of Strategic Alliances." In Cooperative Strategy, edited by D. Faulkner and M. De Rond, 365–374. Oxford University Press, 2000.
      • June 2000
      • Article

      The Future of Business Groups in Emerging Markets: Long-Run Evidence from Chile

      By: Tarun Khanna and Krishna G. Palepu
      Keywords: Groups and Teams; Emerging Markets; Chile
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      Khanna, Tarun, and Krishna G. Palepu. "The Future of Business Groups in Emerging Markets: Long-Run Evidence from Chile." Academy of Management Journal 43, no. 3 (June 2000).
      • May 2000
      • Article

      Business Groups and Social Welfare in Emerging Markets: Existing Evidence and Unanswered Questions

      By: T. Khanna
      Keywords: Groups and Teams; Welfare; Markets
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      Khanna, T. "Business Groups and Social Welfare in Emerging Markets: Existing Evidence and Unanswered Questions." European Economic Review 44, nos. 4-6 (May 2000): 748–761.
      • April 2000
      • Case

      Francisco Partners

      By: Josh Lerner and David L. Gallo
      Francisco Partners (which focuses on buyouts of high-technology firms) aims to be the largest first-time fund ever raised. The rationales for the fund, fundraising strategy, and partnership terms and conditions are among the topics explored. View Details
      Keywords: Private Equity; Leveraged Buyouts; Venture Capital; Financial Strategy; Partners and Partnerships; Strategy; Investment Funds; Financial Services Industry
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      Lerner, Josh, and David L. Gallo. "Francisco Partners." Harvard Business School Case 200-063, April 2000.
      • April 2000 (Revised June 2001)
      • Case

      DoubleClick Buys Abacus (A)

      By: John A. Deighton
      By acquiring Abacus, DoubleClick won the power to serve ads with unprecedented precision, because it brought together Web surfers' online and offline identities. Several competitors had developed advanced systems for serving ads on the web, but DoubleClick had the... View Details
      Keywords: Information; Rights; Internet and the Web; Ethics; Competitive Advantage; Social Issues; Customer Focus and Relationships; Digital Marketing; Advertising Industry
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      Deighton, John A. "DoubleClick Buys Abacus (A)." Harvard Business School Case 500-091, April 2000. (Revised June 2001.) (request a courtesy copy.)
      • April 2000 (Revised September 2001)
      • Case

      Peppers and Rogers Group, The

      By: John A. Deighton
      Can two successful authors build a scalable consulting practice based on their unique view of customer relationship management (CRM)? Should they emphasize strategy or execution? The case describes how Peppers and Rogers grew from two people earning speaker fees to a... View Details
      Keywords: Customer Relationship Management; Growth and Development; Information Publishing; Going Public; Strategy; Competition; Internet; Consulting Industry
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      Deighton, John A. "Peppers and Rogers Group, The." Harvard Business School Case 500-096, April 2000. (Revised September 2001.) (request a courtesy copy.)
      • April 2000
      • Background Note

      Aligning Incentives for Supply Chain Efficiency

      By: V.G. Narayanan and Ananth Raman
      Introduces students to the basics of principal-agency theory as it applies to supply chains. Operational problems in supply chains can often be traced to incentive issues. Students and managers lack frameworks to analyze incentive problems in supply chains. This note... View Details
      Keywords: Supply Chain Management; Motivation and Incentives; Framework; Management Analysis, Tools, and Techniques; Agency Theory
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      Narayanan, V.G., and Ananth Raman. "Aligning Incentives for Supply Chain Efficiency." Harvard Business School Background Note 600-110, April 2000.
      • April 2000
      • Article

      Is Group Affiliation Profitable in Emerging Markets? An Analysis of Diversified Indian Business Groups

      By: Tarun Khanna and Krishna G. Palepu
      Keywords: Groups and Teams; Profit; Emerging Markets; Theory; India
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      Khanna, Tarun, and Krishna G. Palepu. "Is Group Affiliation Profitable in Emerging Markets? An Analysis of Diversified Indian Business Groups." Journal of Finance 55, no. 2 (April 2000): 867–891.
      • April 2000
      • Article

      The Fable of Fisher Body

      By: Ramon Casadesus-Masanell and Daniel F. Spulber
      General Motors' (GM) acquisition of Fisher Body is the classic example of market failure in the literature on contracts and the theory of the firm. According to the standard account, GM merged vertically with Fisher Body in 1926, a maker of auto bodies, because of... View Details
      Keywords: Mergers and Acquisitions; Failure; Contracts; Vertical Integration; Market Transactions; Investment; Trust; Production; Assets; Supply Chain; Opportunities; Technology; Auto Industry
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      Casadesus-Masanell, Ramon, and Daniel F. Spulber. "The Fable of Fisher Body." Journal of Law & Economics 43, no. 1 (April 2000): 67–104.
      • March 2000 (Revised February 2005)
      • Case

      Hewlett Packard--Computer Systems Organization: Selling to Enterprise Customers

      By: Das Narayandas and Robert C. Dudley
      In late 1996, Manuel Diaz, head of Worldwide Sales for Hewlett-Packard's (HP) Computer Systems Organization (CSO), is reviewing the results of an audit of HP's enterprise customer management approach with the objective of identifying market and organizational... View Details
      Keywords: Accounting Audits; Transformation; Customer Relationship Management; Cost vs Benefits; Marketing Strategy; Sales; Computer Industry
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      Narayandas, Das, and Robert C. Dudley. "Hewlett Packard--Computer Systems Organization: Selling to Enterprise Customers." Harvard Business School Case 500-064, March 2000. (Revised February 2005.)
      • March 2000
      • Case

      Magdalena Yesil

      By: Myra M. Hart and Mary Rotelli
      Magdalena Yesil, investor and former entrepreneur, must decide whether to become a venture partner at US Venture Partners. This case discusses career progression, entrepreneurship, and deciding among career alternatives. Yesil's entrepreneurial experiences include... View Details
      Keywords: Decision Choices and Conditions; Entrepreneurship; Personal Development and Career; Partners and Partnerships
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      Hart, Myra M., and Mary Rotelli. "Magdalena Yesil." Harvard Business School Case 800-350, March 2000.
      • March 2000 (Revised May 2001)
      • Case

      Jill Greenthal at Donaldson, Lufkin & Jenrette (A): The TCI/AT&T Deal

      By: Ashish Nanda, Thomas J. DeLong and Sarah S. Khetani
      Jill Greenthal, managing director at Donaldson, Lufkin & Jenrette, is leading her team of investment bankers to negotiate on behalf of Tele-Communications, Inc. (TCI) on a potential landmark deal with AT&T. Representing TCI in the negotiations is the culmination of... View Details
      Keywords: Leadership; Negotiation Process; Service Delivery; Groups and Teams; Entrepreneurship; Negotiation Deal; Gender; Banking Industry; Service Industry; Telecommunications Industry
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      Nanda, Ashish, Thomas J. DeLong, and Sarah S. Khetani. "Jill Greenthal at Donaldson, Lufkin & Jenrette (A): The TCI/AT&T Deal." Harvard Business School Case 800-213, March 2000. (Revised May 2001.)
      • March 2000 (Revised April 2001)
      • Case

      Jill Greenthal at Donaldson, Lufkin & Jenrette (B): The TCI/AT&T Deal

      By: Ashish Nanda, Thomas J. DeLong and Sarah S. Khetani
      Documents the hectic and grueling work done by Jill Greenthal's team at Donaldson, Lufkin & Jenrette in an attempt to execute a landmark deal on behalf of a key client. View Details
      Keywords: Leadership; Negotiation Process; Service Delivery; Groups and Teams; Entrepreneurship; Negotiation Deal; Gender; Banking Industry; Service Industry; Telecommunications Industry
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      Nanda, Ashish, Thomas J. DeLong, and Sarah S. Khetani. "Jill Greenthal at Donaldson, Lufkin & Jenrette (B): The TCI/AT&T Deal." Harvard Business School Case 800-242, March 2000. (Revised April 2001.)
      • March 2000
      • Background Note

      Fall Before Rising, A: The Story of Jai Jaikumar (A)

      By: H. Kent Bowen, Richard Compton Squire, Sarah Patricia Vickers-Willis and Harry James Wilson
      What is the relationship between good fortune, professional success, and a moral obligation to other people? Jai Jaikumar, who as a youth was saved by a shepherd woman after a tragic mountaineering accident in the Himalayas, and who later rose to the top of his... View Details
      Keywords: Moral Sensibility; History; Personal Development and Career; Relationships; Familiarity; Perception; Welfare
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      Bowen, H. Kent, Richard Compton Squire, Sarah Patricia Vickers-Willis, and Harry James Wilson. "Fall Before Rising, A: The Story of Jai Jaikumar (A)." Harvard Business School Background Note 600-047, March 2000.
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