Publications

June 2013
Case

Multiasistencia: Redefining the Relationship with Its Service Professionals

By: F. Asis Martinez-Jerez, Maria Garcia Perez and Katherine M. Miller

Multiasistencia, a major Spanish BPO of insurance repairs, is changing the relational contract with its service professionals from a referral model to a guaranteed workload one. View Details

Keywords: Outsourcing; Incentives; Relational Contracts; Business Model; Motivation and Incentives; Job Cuts and Outsourcing; Contracts; Insurance Industry; Spain

August 2007
Teaching Note

Creditor Activism in Sovereign Debt: "Vulture" Tactics or Market Backbone (TN)

By: Laura Alfaro and Ingrid Vogel

Teaching Note to 706057. View Details

Keywords: Borrowing and Debt; Financing and Loans; Bonds; Contracts; Investment Activism

Jun 2008
Conference Presentation

The Impact of (Legal) Digital Distribution on Music Sales: Who Benefits?

By: Anita Elberse

Keywords: Law; Internet and the Web; Sales; Arts

Article

The Information Content of Litigation Participation Securities: The Case of CalFed Bancorp

By: B. C. Esty

Keywords: Information; Lawsuits and Litigation; Banks and Banking; Banking Industry

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24 Sep 2014
Op-Ed

We Need a Miracle. New Nuclear Might Provide it.

On September 4, the US Energy Information Agency (EIA) published its 2014 International Energy Outlook. Earlier this year, the International Energy Agency (IEA) released its latest World Energy Investment Outlook. Both watchdogs tell us the same story. Energy... View Details

Keywords: by Joseph Lassiter; Energy; Utilities

13 Jul 2022
Book

Reimagining the Economy: What Would It Take to Put People First?

Ferreras, professor of sociology at the Université catholique de Louvain and a Senior Research Fellow at Harvard Law School’s Worklife Program, and Dominique Méda, a professor... View Details

Keywords: by Avery Forman

July 1999
Case

Quickturn Design Systems, Inc. (E)

By: Jay W. Lorsch and Katharina Pick

Supplements the (A) case. View Details

Keywords: Patents; Governing and Advisory Boards; Behavior; Lawsuits and Litigation; Organizations; Acquisition; Corporate Governance; Service Industry

30 May 2018
What Do You Think?

Should Intellectual Property be Protected in International Trade?

Summing Up Does IP Ownership Belong in International Trade Deals? Intellectual property (IP) regulation remains an active issue in trade negotiations between the China and the United States. The most... View Details

Keywords: by James Heskett; Technology

03 Jan 2018
What Do You Think?

In the Wake of #MeToo, Should Corporate Boards Hire Compliance Officers?

SUMMING UP Would More Women in Leadership Help Mitigate #MeToo Concerns? If a good case study is one that splits a class down the middle on an important issue while surfacing creative responses, this month's column on how best to encourage corporate compliance... View Details

Keywords: by James Heskett

08 Feb 2000
Research & Ideas

Women Negotiating in the New Millenium

difference in men and women," said Riley, who has worked on the Harvard Law School-based Program on Negotiation. "We were slightly more cooperative, and men slightly... View Details

Keywords: by Martha Lagace

September 2003 (Revised February 2005)
Case

Analyst Conflicts (A): Resolved?

By: Ashish Nanda

This case tracks the events leading to the April 2003 industry settlement on equity research in financial services companies. View Details

Keywords: Conflict of Interests; Law; Negotiation Deal; Financial Services Industry

08 Mar 2012
Research & Ideas

Unplugged: What Happened to the Smart Grid?

Replacing the antiquated electrical system in the United States with a super-efficient smart grid always seemed a surefire way to strengthen the economy, improve society, and provide endless opportunities for entrepreneurs. Big... View Details

Keywords: by Dina Gerdeman; Energy; Utilities

05 Aug 2002
Research & Ideas

Five questions for Regina E. Herzlinger

undercapitalized, incompetent insurance entrants will be reduced by competition and regulation by state regulatory bodies. Q: In your new article in Harvard Business Review, you write, "The current... View Details

Keywords: by Martha Lagace

April 2006 (Revised March 2007)
Case

Black Duck Software

By: Constance E. Bagley and David Lane

Black Duck Software involves a venture-backed start-up that converted software developers' concerns about violating copyright licensing agreements or open source protocols into an opportunity to help firms use technology to better manage their compliance efforts.... View Details

Keywords: Value Creation; Law; Open Source Distribution; Applications and Software; Business Startups; Copyright

07 Aug 2012
First Look

First Look: August 7

Access Improve Firm Value? Evidence from the Business Roundtable Challenge Authors:Bo Becker, Guhan Subramanian, and Daniel B. Bergstresser Publication:Journal of Law and... View Details

Keywords: Sean Silverthorne

June 25, 2022
Guest Column

CEOs Didn't Make the Roe Decision. It's Still Their Problem to Solve

By: Sandra Sucher

Keywords: Health Care and Treatment; Trust; Rights; Government Legislation; Social Issues; Employee Relationship Management; Corporate Social Responsibility and Impact; United States

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February 1995
Article

Does Familiarity Breed Trust? The Implications of Repeated Ties on Contractual Choice in Alliances

By: Ranjay Gulati

Keywords: Trust; Contracts; Decision Choices and Conditions; Alliances