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  • All HBS Web  (5,005)
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  • 10 Nov 2014
  • HBS Case

How Restaurants in Lima and Copenhagen Became Best in the World

Great chefs, like great artists, go far beyond their materials (in this case, food) to provoke an experience that fulfills their creative vision. Unlike artists, however, they are running a business that requires putting diners in the seats, balancing costs, and View Details
Keywords: by Michael Blanding; Food & Beverage
  • 12 Sep 2005
  • Research & Ideas

The Broadband Explosion: Thinking About a Truly Interactive World

communication has been elusive. That's too bad, because people have been anticipating profound effects from the ability to collaborate in real time at a distance for a long time. One of our favorite examples of this is described in a... View Details
Keywords: by Sara Grant; Technology; Communications; Telecommunications
  • 11 Apr 2018
  • Research & Ideas

Sexual Harassment: What Employers Should Do Now

tolerated with others. The sales manager who brings in big bucks but acts in a hostile, domineering way with his team may be seen as the definition of success, yet letting “a brilliant jerk be a jerk” could cost a company many other... View Details
Keywords: by Dina Gerdeman
  • 20 Aug 2007
  • Research & Ideas

HBS Cases: Using Investor Relations Proactively

management of financial communication? Greg Miller: The French group Total and the British BP are both major players in the oil and gas industry, which is increasingly moving into the center of public interest due to its booming oil and... View Details
Keywords: by Martha Lagace; Energy; Utilities
  • 25 Sep 2012
  • First Look

First Look: September 25

their manufacturing operations in order to reduce costs. But we are now seeing the alarming long-term effect of those choices: in many cases, once manufacturing capabilities go away, so does much of the ability to innovate and compete.... View Details
Keywords: Sean Silverthorne
  • 27 Mar 2018
  • First Look

First Look at New Research, March 27, 2018

reforms have the strongest impact in medical fields in which the probability of facing a malpractice claim is the largest, and they do not seem to affect the amount of new technologies of the highest and lowest quality. Our results underscore the importance of... View Details
Keywords: Sean Silverthorne
  • 02 Jul 2014
  • What Do You Think?

Are Today’s Business Heroes Challenging Our Ideas About Leadership?

interesting hypothesis in commenting that "We will always be able to identify examples of leaders that 'buck' the now orthodox definition of the balanced, emotionally intelligent, people-focused leader the likes of Gates and Jobs may have highly View Details
Keywords: by James Heskett
  • 07 Apr 2003
  • Research & Ideas

How the U.S. Army Develops Leaders

you and your coauthors of "Making Sense of Officership: Developing a Professional Identity for 21st Century Officers," a chapter in The Future of the Army Profession, decide to study professional identity as a part of leadership development? Why is this a... View Details
Keywords: by Martha Lagace
  • 15 Sep 2011
  • Research & Ideas

High Ambition Leadership

of the firm. There is substantial evidence for this: see Danny Miller and Isabelle Le Breton-Miller's book Managing for the Long Run: Lessons in Competitive Advantage from Great Family Businesses. These leaders also start with the... View Details
Keywords: by Martha Lagace
  • 06 Dec 2021
  • Research & Ideas

The Popular Stock Metric That Can Lead Investors Astray

identifying value stocks.” Wang teamed up with Ki-Soon Choi and Eric C. So from the Massachusetts Institute of Technology’s Sloan School of Management to author the new research, entitled Going by the Book: Valuation Ratios and Stock... View Details
Keywords: by Rachel Layne
  • 24 Apr 2013
  • Research & Ideas

Who Sets Your Benchmarks?

Editor's note:When it comes to improving your leadership abilities, Professor Robert Steven Kaplan is a big believer in starting with a look in the mirror. In fact, he wrote a book on that subject: What To Ask The Person In The Mirror: Critical Questions For Becoming A... View Details
  • 10 Apr 2013
  • Research & Ideas

Learning Curve: Making the Most of Outsourcing

model fits the practice of teleradiology. The article, titled "Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services," was written by Huckman; Jonathan R. Clark (HBS PhDHP '10), Pennsylvania... View Details
Keywords: by Paul Guttry; Health
  • 18 Apr 2005
  • Research & Ideas

Tips to Reinvent the Department Store

Penney's, but will only buy clothing at specialty stores. Sören Petsch, finance manager at Sears, Roebuck & Co., said encouraging customers who buy from one category at their stores to buy from more departments is a key challenge for... View Details
Keywords: by Julie Jette; Retail
  • 02 Oct 2000
  • Research & Ideas

Networked Incubators: Hothouses of the New Economy

says, "but lack of talented people starved them both." The situation was dramatically different with CarOrder.com, which was able to hire approximately two-thirds of its technical employees through Trilogy's on-campus recruiting process, widely acknowledged... View Details
Keywords: by Morten T. Hansen, Henry W. Chesbrough, Nitin Nohria & Donald N. Sull
  • 12 Nov 2001
  • Research & Ideas

Can Religion and Business Learn From Each Other?

uncharted areas that is part of most people's lives, and yet we haven't prepared managers and the business community to think about this very strongly," Nash says. "What we were very concerned about with the book is not to set... View Details
Keywords: by Martha Lagace
  • 08 May 2013
  • Research & Ideas

A Company’s Evolving View of Gender Equity

1991 and 2009, a period when the growing number of highly educated women in the workforce tested widely held understandings about gender and professional work, write the authors, Harvard Business School professors Lakshmi Ramarajan and Kathleen L. McGinn, and Simmons... View Details
Keywords: by Martha Lagace; Accounting
  • 03 Jun 2008
  • First Look

First Look: June 3, 2008

villages with nationalized bank branches grew more than twice as quickly than in villages with private branches over the 1980s. However, this additional credit had no effect on measured agricultural outcomes. Linguistic Network... View Details
Keywords: Martha Lagace
  • 05 Feb 2009
  • Research & Ideas

In Praise of Marketing

supported the emergence of a diverse array of media for the American consumer to enjoy. Moreover, these investments in marketing attracted talented businesspeople into the marketing field. Best practices in marketing were documented so its View Details
Keywords: by John Quelch; Advertising
  • 12 Jul 2020
  • Research & Ideas

Solving COVID'S Mental Health Crisis

iPhoto COVID-19 is having a devastating effect on the emotional, psychological, and social well-being (as well as the physical health) of people around the world. Risk factors for addiction, mental illness, and “deaths of despair” are... View Details
Keywords: by Howard Stevenson and Shirley Spence; Health
  • 04 May 2016
  • What Do You Think?

What Does Boaty McBoatface Tell Us About Brand Control on the Internet?

Show!’ Partner with a toy company and there could be a Boaty under every tree this Christmas and a Boaty Book explaining his or her research mission.’ Others were less enthusiastic. Darmody1 reminded us that, “it’s important to consider the View Details
Keywords: by James Heskett; Advertising
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