Effective Managers - Publications - Faculty & Research

10 Jan 2005
Research & Ideas

The Knowledge Coach

organization viable. As they put it, "Deep smarts are the engine of your organization. You cannot progress without them, and you will manage more effectively if you understand what they are, how they... View Details

Keywords: by Dorothy Leonard & Walter Swap

10 Aug 2016
Research & Ideas

Prospective Students Steer Clear of Schools Rocked by Scandal

assistant professor at Harvard Business School; Patrick Rooney, an HBS research associate; and Jonathan Smith, a policy research scientist at The College Board. “The effects we see for widely covered scandals are large, which speaks to... View Details

Keywords: by Dina Gerdeman; Education

Web

Behavioral Economics for Managerial Decision Making - Course Catalog

HBS Course Catalog Behavioral Economics for Managerial Decision Making Course Number 2236 Associate Professor Joshua Schwartzstein Spring; Q3Q4; 3.0 credits 28 Sessions Project Course Description Effective View Details

Profile

Bruce Gago

to embrace Winston Churchill's famous quote: "Success is going from failure to failure without losing enthusiasm." How has HBS prepared you for your long term career? HBS has given me the ability to "see the big picture." Investment and View Details

Keywords: Entrepreneurship; Other Financial Services; Real Estate; Services

01 Jun 2010
News

MBAs on a Mission

Science Museum: “We’re changing the cultural landscape of an entire city.” The Hub in the Heart of Texas The success of any large-scale project usually comes down to the effective management of hundreds and... View Details

Keywords: Sarah Auerbach;Deborah Blagg;Julia Hanna; Management; Management; Management; Management

01 Sep 2018
News

Research Brief: Where Top-Down Tops Out

recent study, “The Impact of CEOs in the Public Sector: Evidence from the English NHS,” Associate Professor Raffaella Sadun and her coauthors conclude that a singular leader is far less effective in these large and complex public... View Details

Keywords: Jennifer Myers

07 Oct 2019
Sharpening Your Skills

How Companies Can Make Up with (Very) Unhappy Customers

customer experience faces cutbacks, what services get chopped? Fix This! Why is it so Painful to Buy a New Car? Car-buying sends shivers up the backbones of American consumers, so why hasn’t the industry stepped up to create a better experience? Research Papers... View Details

Keywords: by Sean Silverthorne; Retail; Air Transportation

January 2010
Teaching Note

Transforming ASUSTeK: Breaking from the Past (TN)

By: Willy C. Shih

Teaching Note for [610041]. View Details

Keywords: Information Infrastructure; Transformation; Contracts; Production; Product Design; Customers; Competition; Management Practices and Processes; Value; Performance Effectiveness; Brands and Branding; Disruptive Innovation; Computer Industry; Electronics Industry

Citation

Purchase

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Global Trade, Capital and National Institutions - Course Catalog

determinants and effects of globalization and (2) policy-makers management of the effects of globalization. The cases approach these themes by exposing students to key recent... View Details

12 Jun 2006
Research & Ideas

The Promise of Channel Stewardship

encouraged to stay in the system. Far from it. Stewardship involves careful construction and management of channel relationships so that the valuable members are suitably rewarded and the less valuable members are weeded out. When a... View Details

Keywords: by V. Kasturi Rangan & Marie Bell; Consumer Products

02 Apr 2010
What Do You Think?

Why Are Fewer and Fewer U.S. Employees Satisfied With Their Jobs?

focus on employees and more on business and profitability." Phil Clark posited that knowledge work that deals with intangible results and hard-to-pinpoint accomplishments "just isn't as satisfying" as work used to be. John Alexander said, "When... View Details

Keywords: by Jim Heskett

04 Jun 2008
News

Whistle While You Work

he makes presentations before corporate and business-school audiences that link music to business (www.jazz-impact.com). “Jazz musicians are entrepreneurs,” Gold says, adding that they are like managers in today’s business world “who are... View Details

Keywords: Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment

01 Dec 2013
News

Curing Health Care

back-office burdens from the doctors and support staff to the company. One of the company's software services, for example, translates electronic records from its system to others (no more stuck MRIs), and lets doctors track and manage... View Details

Keywords: Management; Management; Management; Management; Management

28 Nov 2016
Research & Ideas

Challenging the Belief that Liability Laws Kill Medical Device Innovation

the benefits that innovative devices provide in reducing risk outweigh the risk of trying new technology. “It seems, on average, the chilling effect is likely to be there, but it’s not substantial compared to the incentivizing View Details

Keywords: by Michael Blanding; Medical Devices & Supplies

23 Apr 2020
Blog Post

Fireside Chats with Harvard Faculty: A COVID-19 Symposium

public health sectors need to work together. Mobilizing for a National Response View Video Professor Juliette Kayyem and Professor Dutch Leonard detail what crisis management looks like in a COVID world, with unprecedented challenges, and... View Details

27 Feb 2013
Research & Ideas

Sidetracked: Why Can’t We Stick to the Plan?

decisions that we expect we will make based on our finely developed plans are often different from how we actually behave. We get sidetracked. We set a new career path, we choose a diet to follow, we make plans to save for retirement, we set a new direction for the... View Details

Keywords: Re: Francesca Gino

01 Mar 2018
News

Case Study: On the Record

sell 100 vinyl records a month or have their songs stream on Spotify 1.5 million times,” says Kelleher, who led music app partnerships at Google Play before founding Austin-based record manufacturer Gold Rush Vinyl. The company grew out of a need Kelleher saw in her... View Details

Keywords: April White

April 2000 (Revised October 2002)
Background Note

Career Strategies and Tactics in Professional Service Firms

By: Ashish Nanda, Thomas J. DeLong and Scot H. Landry

Presents suggestions for ensuring a good start in a professional services career. View Details

Keywords: Personal Development and Career; Performance Expectations; Performance Effectiveness; Customization and Personalization; Practice; Valuation; Performance Evaluation; Business Startups; Competency and Skills; Learning; Talent and Talent Management; Management Skills; Consulting Industry