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  • All HBS Web  (5,366)
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    • News  (1,114)
    • Research  (3,271)
    • Events  (22)
    • Multimedia  (41)
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  • 15 Nov 2001
  • Research & Ideas

Five Questions for Paul Gompers and Josh Lerner

companies have been financed during previous downturns in the venture capital market. Entrepreneurs should not necessarily abandon all hope. Venture capitalists still have many, many billions to invest, so well crafted business plans can... View Details
Keywords: by Carol Elsen; Financial Services
  • 11 Jan 2000
  • Research & Ideas

Calling All Managers: How to Build a Better Call Center

of an organization," they continue. "How well a business is able to manage and implement the service delivery process has a direct effect on retention of existing clients, and can have a significant impact on acquiring new... View Details
Keywords: by Martha Lagace; Service; Financial Services
  • 15 Aug 2005
  • Research & Ideas

The Founding CEO’s Dilemma: Stay or Go?

step is required in order for the company to be successful. Once the company's product is defined and the business model has been developed, Onset—and indeed most VC firms—wants to be able to bring in a new... View Details
  • 05 Jul 2004
  • Research & Ideas

Radical Change, Entrepreneurial Opportunity

Mary Tripsas, Assistant Professor in the Entrepreneurial Management unit at Harvard Business School, is interested in how radical technological change transforms industries, and how such change affects established firms and creates... View Details
Keywords: by Michael J. Roberts; Technology
  • 24 Jul 2013
  • Op-Ed

Detroit Files for Bankruptcy: HBS Faculty Weigh In

departure of high-impact businesses and high-value taxpayers, disputes over dwindling resources, and disabling levels of obligations to pensioners and other contracts. Unfortunately, Detroit isn't alone. Stockton, California, and... View Details
Keywords: by John Macomber, Robert C. Pozen, Eric D. Werker & Benjamin Kennedy; Auto
  • 29 Jun 2017
  • Research & Ideas

Why Uber Is Worth Saving and How To Do It

industry like taxicabs. It can fight hard to get the rules changed,” says Rosabeth Moss Kanter, the Ernest L. Arbuckle Professor of Business Administration at Harvard Business School and chair and director... View Details
Keywords: by Dina Gerdeman; Transportation
  • 22 Apr 2008
  • First Look

First Look: April 22, 2008

creating social value. Three years later, Harold Rosen, its creator, wished to explore an alternative funding model to provide it with scale and sustainability. Purchase this case:... View Details
Keywords: Martha Lagace
  • 16 Mar 2010
  • First Look

First Look: March 16

and scale of this unique global corporation. Geoffrey Jones, a leading business historian from the Harvard Business School, takes us inside this corporation, which from its origins in Britain and the... View Details
Keywords: Martha Lagace
  • 14 Apr 2021
  • Research & Ideas

The High Cost of the Slow COVID Vaccine Rollout

Government officials should have poured much more money into producing and distributing COVID-19 vaccines to save more lives and rescue the economy faster, according to new research co-authored by 16 researchers including Harvard Business... View Details
Keywords: by Michael Blanding; Health
  • 03 Oct 2018
  • What Do You Think?

How Should Managers Deal with the Challenges of Building an Inclusive Workplace?

coaching. Linda Powell described several important elements of an effort to support inclusion this way: “Organizations must have clear policies on harassment, (then) insist on leadership that models appropriate behavior, effective... View Details
Keywords: by James Heskett
  • 03 Sep 2014
  • What Do You Think?

Who Should Choose Your Boss?

conclude that business leadership would be wise to push past pride and the false sense of self importance, and include within the decision making process those in the enterprise who know the actual nuts and bolts of the business."... View Details
Keywords: by James Heskett; Food & Beverage
  • 24 Jul 2000
  • Research & Ideas

Linking the Globe: The Role of Media and Communications

companies. For years, he said, the media industry has operated in a very fragmented economic structure that gave an individual company "a perverse incentive to defend its territory instead of attacking globally." That is coming to an end for the news View Details
Keywords: by Kenneth Liss; Information; Publishing; Journalism & News; Media & Broadcasting
  • 01 Nov 1999
  • Research & Ideas

Companies, Cultures and the Transformation to the Transnational

of doing things" and shape its international organization structure and processes. Business historian Alfred Chandler has traced the influence of the cultural values and social structures on British management practice. For reasons... View Details
Keywords: by Christopher A. Bartlett & Sumantra Ghoshal
  • 24 Mar 2020
  • Research & Ideas

These Coronavirus Heroes Show Us How Crisis Leadership Works

American manufacturer of antibiotics—those life-saving drugs required for pneumonia caused by COVID-19—as others have abandoned them to pursue more lucrative drugs. Frazier elected to stay in the business because he knows how essential... View Details
Keywords: by Bill George; Health
  • 21 Oct 2024
  • Research & Ideas

What Happens in Vegas Could Shape the Metaverse

form or another—was inevitable. Wu, the Arjun and Minoo Melwani Family Associate Professor of Business Administration at Harvard Business School, and Clough, an assistant professor at the University of... View Details
Keywords: by Scott Nover; Computer; Information Technology
  • 16 Nov 2010
  • Lessons from the Classroom

Data.gov: Matching Government Data with Rapid Innovation

Transparency: Its official motive of transparency allows citizens more control of information that affects them. Giving "power to the people" puts a new set of eyes and ears on government and holds officials more accountable. View Details
Keywords: by Martha Lagace; Technology
  • 05 Jun 2006
  • Research & Ideas

Using Competition to Reform Healthcare

physician. A growing number of providers have begun to address several of the imperatives, but few, if any, providers are currently addressing all of them. The shift to a value-based model is self-reinforcing. As more of these imperatives... View Details
Keywords: by Michael E. Porter; Health
  • 03 Nov 2009
  • First Look

First Look: Nov. 3

make the new model work? Purchase this case: http://cb.hbsp.harvard.edu/cb/product/309085-PDF-ENG Sara Campbell Ltd. (C) Romana L. Autrey, V.G. Narayanan, and Julia RozovskyHarvard Business School Supplement... View Details
Keywords: Martha Lagace
  • 06 Nov 2012
  • Op-Ed

Stop Talking About the Weather and Do Something: Three Ways to Finance Sustainable Cities

The wrath of Hurricane Sandy has illuminated a fundamental question: How do we ensure that our cities are resilient in the face of inevitable future disasters? A destroyed city is not a sustainable city. I'm making the case that it's time to stop complaining about... View Details
Keywords: by John Macomber; Construction; Real Estate; Energy; Utilities
  • 15 Oct 2014
  • Research & Ideas

Apple Pay’s Technology Adoption Problem

When Apple introduced the iPod, it had a simple but compelling tag line for music fans: "1,000 thousand songs in your pocket." The company sold 300 million of them. On the eve of debuting its digital payment system, Apple Pay, two Harvard View Details
Keywords: by Dina Gerdeman; Technology; Retail
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