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Show Results For
- All HBS Web
(5,111)
- People (8)
- News (1,258)
- Research (3,059)
- Events (24)
- Multimedia (26)
- Faculty Publications (1,650)
- 09 Jan 2006
- Research & Ideas
What Really Drives Your Strategy?
linked to existing customer preferences. But the challenge is not confined to formal budgeting meetings. Operating managers often constrain strategy adaptation in ways that are very powerful. We have seen this in the response of print... View Details
Keywords: by Martha Lagace
- 16 Dec 2002
- Research & Ideas
Mentoring—Using the Voice of Experience
whole idea of a 360 evaluation is very useful. Then you get feedback on some of these softer things that people are learning to do and you find out how well they're coaching. So it seems to me that the only possible evaluation is within the context of the View Details
Keywords: by Sean Silverthorne
- 01 Sep 2008
- News
Alumni Books
while witnessing the end of the studio system, the development of indepen-dent production, and the rise and fall of some of Hollywood’s most gifted (and notorious) cultural icons. Satisfied Customers Tell Three Friends, Angry View Details
- 14 May 2007
- Research & Ideas
The Key to Managing Stars? Think Team
forthcoming article in the Journal of Organizational Behavior, it is true that a star's past performance indicates future performance—but the quality of colleagues in his or her organization also has a significant impact on the ability to... View Details
Keywords: by Martha Lagace
- 09 Jul 2019
- News
The Road to Impact
applicable skill set. As he was finishing his MBA, he interviewed at Lehman Brothers and learned that many people at the company had worked in government, notably former U.S. Secretary of Commerce Peter George Peterson. Offensend thought that an View Details
- 07 Feb 2019
- News
A Course Correction at Chris-Craft
Riva. The plan for Christ-Craft? Getting rid of generic model, and focusing on “watercraft that were high-quality and unusual in their focus on nautical beauty.” Stellican purchased the company in 2001, and sold it to Winnebago in June... View Details
- 01 Jan 2005
- News
Nancy M. Barry, MBA 1975
as a virtue. "It was a remarkably nimble organization," she explains, "with revolutionary principles and a transformational agenda that focused on supporting local organizations and leaders and bringing a... View Details
- Web
South Asia - Global Activities 2021
during the four modules focusing on key topics relevant for today’s leaders: Strategic thinking in a global context Creating and delivering customer value Performance excellence and shareholder value Leading... View Details
- 24 Apr 2012
- First Look
First Look: April 24
by contracting on output, aligning preferences via employee selection may provide a useful alternative. This study investigates this idea empirically using personnel and lending data from a financial services organization that implemented... View Details
Keywords: Carmen Nobel
- 01 Sep 2013
- News
The New Rules of E-Commerce
Mikitani (MBA 1993) is not shy about pursuing the big idea, in this case a belief that English is the lingua franca of business and learning it would give his organization a competitive edge. Rakuten, founded in 1997, operates an online... View Details
- Profile
Folafolu Folowosele
winners – it’s really there to encourage kids to work hard academically and enjoy sports.” Learning how to apply business principles to drive social impact was part of Fola’s motivation to attend HBS. “This is an institution,” Fola says, “that View Details
- 01 Jun 2008
- News
Alumni Books
while also respecting humanistic values. They lay out the positivist, social constructionist, and postmodernist perspectives on the theory of educational organization to help readers develop new ways of thinking about organizational... View Details
Keywords: Management
- 15 Oct 2015
- Blog Post
Why We Recruit: Medallia
Organization:Ursela Knezevic, University Programs, MBA Talent Outreach, Medallia Describe your organization in three to five sentences. Medallia is the fastest growing Customer Experience Management Company... View Details
Keywords: Technology
- 04 May 2020
- Research & Ideas
Predictions, Prophets, and Restarting Your Business
will need to be more focused and productive after the crisis. Start now and take care of these customer basics before you possibly follow a prophet into the wilderness. About the Author Frank V. Cespedes is... View Details
Keywords: by Frank V. Cespedes
- 16 Dec 2014
- First Look
First Look: December 16
Evidence from Randomized Survey Experiments By: Kuziemko, Ilyana, Michael I. Norton, Emmanuel Saez, and Stefanie Stantcheva Abstract—We analyze randomized online survey experiments providing interactive, customized information on U.S.... View Details
Keywords: Sean Silverthorne
- 30 Nov 2018
- What Do You Think?
What’s the Best Administrative Approach to Climate Change?
Summing Up: Should a 'Montreal Protocol' for Administering Global Warming Be Pursued? Climate change and how to manage it is a daunting subject. Nevertheless, several readers of this month’s column were willing to venture a model or two for administering a system... View Details
- 04 Oct 2016
- Blog Post
Why We Recruit: CVS Health
organization.Jeff Lackey, VP Talent Acquisition, CVS Health Describe your organization in three to five sentences.CVS Health is at the forefront of a changing health care landscape, with an unmatched suite of capabilities and the... View Details
Keywords: Health Care
- 18 Jul 2018
- Blog Post
Amira Rashad: An Ambidextrous Mind Meets Consumer Needs in the Middle East
focusing the consumer experience on the shopping list, "we know what the customer is going to buy 70 to 80 percent of the time," says Amira. That knowledge informs BulkWhiz's supply chain management, giving... View Details
- 15 Jun 2021
- News
Case Study: Inside Story
backing from Bling Capital, DCM, and Precursor Ventures. Saga grew its initial customer base during the pandemic as families searched for ways to stay connected across the distance, Lin says. Through the app, a user can share weekly... View Details
- 12 Sep 2018
- News
Game-Changing Analytics
the NBA’s Philadelphia ’76ers benefit from the analytic approach and technology platform Gelman helped develop to build the Kraft organization’s enviable connection with New England Patriots’ fans. “We help organizations develop a... View Details