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  • All HBS Web  (10,115)
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  • 24 Mar 2002
  • Research & Ideas

The Trick of Balancing Business and Government

is no simple matter to rank the importance of myriad institutions. Minimum conditions of basic education, transportation, and communications must be in place; but the question of institutions remains centered on basic empowerment.... View Details
Keywords: by Martha Lagace
  • Article

Front-line Staff Perspectives on Opportunities for Improving the Safety and Efficiency of Hospital Work Systems

By: Anita L. Tucker, Sara J. Singer, Jennifer E. Hayes and Alyson Falwell

Objective To link safety-related concerns raised by frontline staff about hospital work systems (operational failures) to the safety and efficiency of hospitals, and to contrast these concerns with national patient safety initiatives.

Data... View Details

Keywords: Perspective; Opportunities; Safety; Performance Efficiency; System; Failure; Conferences; Employees; Management Analysis, Tools, and Techniques; Experience and Expertise; Health Care and Treatment; Health Industry; United States
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Tucker, Anita L., Sara J. Singer, Jennifer E. Hayes, and Alyson Falwell. "Front-line Staff Perspectives on Opportunities for Improving the Safety and Efficiency of Hospital Work Systems." Health Services Research 43, nos. 5, pt.2 (October 2008).
  • May–June 2024
  • Article

Should Your Brand Hire a Virtual Influencer?

By: Serim Hwang, Shunyuan Zhang, Xiao Liu and Kannan Srinivasan
Followers respond more favorably to sponsored posts by virtual influencers versus those by humans, costs are lower, and creating an influencer from scratch allows marketers to introduce more diversity. View Details
Keywords: Social Media; AI and Machine Learning; Brands and Branding; Power and Influence
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Hwang, Serim, Shunyuan Zhang, Xiao Liu, and Kannan Srinivasan. "Should Your Brand Hire a Virtual Influencer?" Harvard Business Review 102, no. 3 (May–June 2024): 56–60.
  • October 2023 (Revised March 2024)
  • Case

GameStop: Social Media Finds a Cheat Code (A)

By: Joseph Pacelli and Sarah Mehta
This case covers the events leading up to the 2021 GameStop short squeeze. Using GameStop as an illustrative example, the case explores the rise in retail trading, increased financial information sharing on social media, and the gamification of investing enabled by... View Details
Keywords: Value; Stocks; Financial Markets; Social Media; Investment; Applications and Software; Financial Services Industry; United States
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Pacelli, Joseph, and Sarah Mehta. "GameStop: Social Media Finds a Cheat Code (A)." Harvard Business School Case 124-005, October 2023. (Revised March 2024.)
  • 2016
  • Working Paper

Pivoting Isn't Enough: Principled Pragmatism and Strategic Reorientation in New Ventures

By: Rory McDonald and Cheng Gao
New technology ventures often experience deviations from their original plans that oblige them to reorient in pursuit of better fit between their evolving products and target customers. Yet research is largely silent on how entrepreneurs explain and justify their... View Details
Keywords: Strategic Reorientation; Technology Entrepreneurship; Innovation; Product Development Processes; Organizational Adaptation; Qualitative Methods (General); Information Technology; Organizational Change and Adaptation; Communication; Entrepreneurship; Alignment; Innovation and Invention; Product Development
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McDonald, Rory, and Cheng Gao. "Pivoting Isn't Enough: Principled Pragmatism and Strategic Reorientation in New Ventures." Harvard Business School Working Paper, No. 17-031, October 2016.
  • November 2011
  • Teaching Note

Celeritas, Inc.: Leadership Challenges in a Fast-Growth Industry (Brief Case)

By: Michael Beer and Ingrid Vargas
Teaching Note for 4360. View Details
Keywords: Technology; Morale; Conflict; Organizational Change; Team Building; Organizational Change and Adaptation; Information Technology; Leadership; Communication; Groups and Teams; Conflict and Resolution
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Beer, Michael, and Ingrid Vargas. "Celeritas, Inc.: Leadership Challenges in a Fast-Growth Industry (Brief Case)." Harvard Business School Teaching Note 114-361, November 2011.
  • June 2011
  • Teaching Note

Paul Bremer at the Coalition Provisional Authority in Iraq (TN)

By: Robert Steven Kaplan
Teaching Note for 411010. View Details
Keywords: Government and Politics; Power and Influence; Civil Society or Community; War; Decisions; Iraq; District of Columbia
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Kaplan, Robert Steven. "Paul Bremer at the Coalition Provisional Authority in Iraq (TN)." Harvard Business School Teaching Note 411-108, June 2011.
  • 2009
  • Introduction

Social Dilemmas, Social Values, and Ethical Judgments: Touchpoints and Touchdowns in a Distinguished Scholarly Career

By: R. M. Kramer, A. E. Tenbrunsel and M. H. Bazerman
Keywords: Decision Choices and Conditions; Values and Beliefs; Social Issues; Civil Society or Community
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Kramer, R. M., A. E. Tenbrunsel, and M. H. Bazerman. "Social Dilemmas, Social Values, and Ethical Judgments: Touchpoints and Touchdowns in a Distinguished Scholarly Career." Introduction to Chap. 1 Social Decision Making: Social Dilemmas, Social Values, and Ethical Judgments, edited by R. M. Kramer, A. E. Tenbrunsel, and M. H. Bazerman, 1–9. Routledge, 2009.
  • February 1999
  • Case

Sports Agents: Is There a Firm Advantage?

By: Stephen A. Greyser and Brian R. Harris
Focuses on the decision of a young tennis player on what kind of agent to have as his representative. The choice is between someone in a large sports management/marketing firm and an independent agent representing a small number of individual athletes. Outlines the... View Details
Keywords: Decision Choices and Conditions; Knowledge Management; Marketing Communications; Marketing Strategy; Organizational Structure
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Greyser, Stephen A., and Brian R. Harris. "Sports Agents: Is There a Firm Advantage?" Harvard Business School Case 599-038, February 1999.
  • 22 Jul 2015
  • Research & Ideas

Name Your Price. Really.

people into a more communal relationship, they have a higher willingness to pay” According to Shelle M. Santana, an assistant professor in the Marketing unit at Harvard Business School, I may have been influenced by View Details
Keywords: by Michael Blanding; Consumer Products
  • Forthcoming
  • Article

Asymmetric Mass Mobilization and the Vincibility of Democracy in Hungary

By: Laura Jakli, Béla Greskovits and Jason Wittenberg
Using an original dataset of partisan protest events in Hungary (n = 4836) spanning 1989 to 2011, we argue that left-liberal parties’ neglect in cultivating civil society during the post-communist period had deleterious downstream effects on Hungarian liberal... View Details
Keywords: Voting; Political Elections; Civil Society or Community; Government Administration; Hungary
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Jakli, Laura, Béla Greskovits, and Jason Wittenberg. "Asymmetric Mass Mobilization and the Vincibility of Democracy in Hungary." Comparative Political Studies (forthcoming). (Pre-published online January 10, 2025.)
  • March 2022
  • Teaching Note

Tomorrow.io Goes To Space

By: Joshua Lev Krieger, Abhishek Nagaraj and James Barnett
Teaching Note for HBS Case No. 822-005. In March 2021, the weather company Tomorrow.io announced a new project to develop satellites equipped with radar for weather monitoring and launch them into Earth’s orbit. Company leadership considers execution strategies. View Details
Keywords: Communication; Competency and Skills; Decision Making; Design; Engineering; Globalization; Innovation and Invention; Performance; Technological Innovation; Aerospace Industry
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Krieger, Joshua Lev, Abhishek Nagaraj, and James Barnett. "Tomorrow.io Goes To Space." Harvard Business School Teaching Note 822-102, March 2022.
  • Article

Thin Political Markets: The Soft Underbelly of Capitalism

By: Karthik Ramanna
"Thin political markets" are the processes through which some of the most complex and critical institutions of our capitalist system are determined—e.g., our accounting-standards infrastructure. In thin political markets, corporate managers are largely... View Details
Keywords: Business And Society; Lobbying; Sustainability; Leadership; Economic Systems; Accounting; Business and Community Relations; Financial Institutions; Business and Government Relations
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Ramanna, Karthik. "Thin Political Markets: The Soft Underbelly of Capitalism." California Management Review 57, no. 2 (Winter 2015): 5–19.
  • March 2007
  • Teaching Note

Canyon Johnson Urban Fund (TN)

By: Felix Oberholzer-Gee
Teaching note to 706442. View Details
Keywords: Partners and Partnerships; Investment; Projects; Urban Development; Business and Community Relations; Price; Economics; Financial Services Industry; Los Angeles
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Oberholzer-Gee, Felix. "Canyon Johnson Urban Fund (TN)." Harvard Business School Teaching Note 707-546, March 2007.
  • October 1993 (Revised November 1994)
  • Case

Becton Dickinson & Co.: Multidivisional Marketing Programs

By: Frank V. Cespedes
In response to a potential competitive inroad at a key account, managers at Becton Dickinson are considering a multidivisional marketing effort. View Details
Keywords: Marketing Communications; Accounting Audits; Management; Supply Chain Management; Organizations; Sales; Change Management; Health Industry
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Cespedes, Frank V. "Becton Dickinson & Co.: Multidivisional Marketing Programs." Harvard Business School Case 594-060, October 1993. (Revised November 1994.)
  • June 2011 (Revised November 2011)
  • Case

The Expansion of Ping An

By: Robert C. Pozen and Nina Yang
In June 2010, Mingzhe Ma, chairman and chief executive officer of Ping An Insurance (Group) Company of China ("Ping An" or "the Company"), sat down with Sun Jianyi, vice chief executive officer and executive vice president at Ping An, to discuss the future direction of... View Details
Keywords: Acquisition; Business Conglomerates; Conferences; Banks and Banking; Financial Strategy; Insurance; Global Strategy; Leadership Style; Strategic Planning; Opportunities; Diversification; Expansion; China
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Pozen, Robert C., and Nina Yang. "The Expansion of Ping An." Harvard Business School Case 311-133, June 2011. (Revised November 2011.)
  • June 2016
  • Teaching Note

$19B 4 txt app WhatsApp...omg!

By: David J. Collis
Teaching note for HBS No. 715-441 on Facebook's $22 billion acquisition of WhatsApp. View Details
Keywords: Entrepreneurship; Finance; Management; Strategy; Communications Industry; Communications Industry; Communications Industry; Communications Industry; Communications Industry; Communications Industry
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Collis, David J. "$19B 4 txt app WhatsApp...omg!" Harvard Business School Teaching Note 716-472, June 2016.
  • November 1978 (Revised January 1995)
  • Case

McGregor's Ltd. Department Store

President has decided to restructure the discount scheme. Every staff member would be affected, good or bad. Information would have to be tailored to each group--worst off would be managers. Task is to write to managers/supervisors. View Details
Keywords: Organizational Change and Adaptation; Communication Intention and Meaning; Compensation and Benefits; Retail Industry
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Raymond, Thomas J. "McGregor's Ltd. Department Store." Harvard Business School Case 379-059, November 1978. (Revised January 1995.)
  • July 11, 2024
  • Article

Research: New Hires’ Psychological Safety Erodes Quickly

By: Derrick P. Bransby, Michael J. Kerrissey and Amy C. Edmondson
Across industries, from manufacturing to health care, the luxury of waiting years to benefit from new talent is long gone. Thriving in today’s dynamic economy means bringing new hires up the learning curve faster than ever. Yet, the authors’ latest research suggests... View Details
Keywords: Talent and Talent Management; Learning; Interpersonal Communication; Employees
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Bransby, Derrick P., Michael J. Kerrissey, and Amy C. Edmondson. "Research: New Hires’ Psychological Safety Erodes Quickly." Harvard Business Review Digital Articles (July 11, 2024).
  • Article

A Fair Game? Racial Bias and Repeated Interaction between NBA Coaches and Players

By: Letian Zhang
There is strong evidence of racial bias in organizations but little understanding of how it changes with repeated interaction. This study proposes that repeated interaction has the potential to reduce racial bias, but its moderating effects are limited to the treatment... View Details
Keywords: Discrimination; Bias; Interaction; NBA; Prejudice and Bias; Race; Equality and Inequality; Interpersonal Communication; Sports
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Zhang, Letian. "A Fair Game? Racial Bias and Repeated Interaction between NBA Coaches and Players." Administrative Science Quarterly 62, no. 4 (December 2017): 603–625.
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