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  • All HBS Web  (5,247)
    • People  (17)
    • News  (1,087)
    • Research  (3,219)
    • Events  (21)
    • Multimedia  (35)
  • Faculty Publications  (2,009)
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  • 02 Mar 2015
  • Research & Ideas

‘Retail Revolution’ Excerpt: The Scale of the Ecommerce Threat

both online and in-store, which can reduce stores' ability to upsell, make complementary sales (recall the Best Buy example), and make impulse sales (think candy at the checkout), resulting in smaller shopping baskets. This basket disruption could cause the View Details
Keywords: Re: Rajiv Lal; Retail
  • 12 Oct 1999
  • Research & Ideas

Throwing Your Opponent: Strategies for the Internet Age

change their ideas constantly while they are trying to build complex new products and technologies." In addition, by making it possible to "organize businesses in new ways, offer new products and services, and distribute those products... View Details
Keywords: by Daniel Penrice
  • 03 Jun 2015
  • What Do You Think?

Is the Time Right for Self-Management?

The more thoughtful of them provide a primer on applying the concept. Deborah Nixon's comment echoed several others when she said the idea has been around a long time in other forms, by other names. "The larger an organization becomes, the tougher one View Details
Keywords: by James Heskett; Retail
  • 03 Apr 2013
  • What Do You Think?

Will Women Leaders Influence the Way We Work?

felt that the lines are not finely drawn. As she put it: "Men and women are variations on a theme, not opposites . It is possible, and I think likely, that the male-dominated business world selects as leaders women who demonstrate... View Details
Keywords: by James Heskett
  • 16 Jun 2003
  • Research & Ideas

Researchers Contribute Globalization of Markets Papers

Twenty years has provided time to judge the success or failure of Theodore Levitt's predictions of a global economy populated by standardized products and marketing approaches. For the colloquium, a number of Harvard Business School and... View Details
Keywords: by Working Knowledge editors
  • 10 Mar 2015
  • Research & Ideas

The Surprising Winners and Losers in the Retail Revolution

three-part interview with Harvard Business School Marketing professors Rajiv Lal and José B. Alvarez, they discuss who is winning this revolution and which brands appear to be losing ground. Sean Silverthorne: Among the retailers you have... View Details
Keywords: by Sean Silverthorne; Retail
  • 11 Apr 2000
  • Research & Ideas

Financial Services 24/7

brave new world. The transformation ignited by the Internet is creating a new paradigm in the financial services industry, characterized by surprising business structures. "The competitive landscape is changing dramatically," says Dwight... View Details
Keywords: by Susan Young
  • 09 Sep 2009
  • First Look

First Look: September 9

Course MaterialsAirbus A380—Turbulence Ahead Harvard Business School Case 609-041 Multiple delays of the Airbus A380 have shocked analysts and investors alike. What are the causes of these delays and how should investors respond to the... View Details
Keywords: Martha Lagace
  • 16 Apr 2001
  • Research & Ideas

Depression or Euphoria? Navigating the Market’s Mood Swings

business and finding reliable vendors and distributors. And while companies need to have strong, viable business and economic models, Stevenson said, he also warned against marrying tradition at the risk of... View Details
Keywords: by Carrie Levine
  • 24 Oct 2012
  • Research & Ideas

Want People to Save More? Send a Text

that if she lost her job, she couldn't pay her children's school fees or pay for a doctor," says Pomeranz, an assistant professor in entrepreneurial management at Harvard Business School. “How can we understand what projects work to... View Details
Keywords: by Kim Girard
  • 16 Jul 2008
  • Op-Ed

What Should Employers Do about Health Care?

Quality, defined in terms of outcomes, is the secret to success in health care. Second, high-value care is delivered by integrated practice units including all the needed specialties that care for the patient's medical condition over the full cycle of care, not the... View Details
Keywords: by Michael E. Porter, Elizabeth O. Teisberg & Scott Wallace; Health
  • 23 Mar 2015
  • Research & Ideas

It’s Called ‘Price Coherence,’ and It’s Surprisingly Bad for Consumers

attract desirable customers. "On the face of it, price coherence seems good for consumers because they get a benefit for choosing the intermediary, and they pay no additional fee," says Benjamin G. Edelman, an associate professor at Harvard View Details
Keywords: by Carmen Nobel; Retail; Air Transportation; Food & Beverage; Entertainment & Recreation
  • 19 Jul 2010
  • Research & Ideas

How Mercadona Fixes Retail’s ’Last 10 Yards’ Problem

United States," Ton points out, "the norm is only seven hours, and the difference shows." For example, Mercadona cross-trains employees so their productivity is not tied to store traffic. Cleaners can work the cash registers during View Details
Keywords: by Julia Hanna; Retail; Food & Beverage
  • 21 Sep 2009
  • Research & Ideas

Excessive Executive Pay: What’s the Solution?

little of corporate leaders beyond the aggressive pursuit of short-term self-interest. For two decades, this model has formed the core paradigm taught to our business school students. 'Shareholder value' was... View Details
Keywords: by Roger Thompson
  • 16 Jan 2014
  • Research & Ideas

Resolving Patent Disputes that Impede Innovation

Harvard Business School and coauthor (with Jean Tirole of the Toulouse School of Economics) of the paper Standard Essential Patents. "In the free market, where there's a lot of entry of new firms and new players, having the ability... View Details
Keywords: by Carmen Nobel; Technology; Legal Services
  • 28 Jan 2013
  • Research & Ideas

Helping Yelp Create More Accurate Reviews

to consumers—and fairer to the businesses they review. “What this does is reduce the noise. We're trying to extract more information from the reviews.” Michael Luca, an assistant professor at Harvard View Details
Keywords: by Kim Girard; Food & Beverage
  • 16 Aug 2017
  • Research & Ideas

Researchers Use Google Street View to See the Future of Cities

You can see the subtle changes when a neighborhood is on its way up—streets get cleaner, building facades improve, new businesses start moving in. Across an entire city, however, it’s harder to track such changes, to understand in real... View Details
Keywords: by Michael Blanding; Real Estate
  • 20 Mar 2017
  • Book

Why Companies Are Placing Users at the Core of Their Innovation Strategies

to work for me. The research shows you don’t have to hire all the smart people to have innovation. It allows the outside world to help with innovation and causes companies to excel in other dimensions. Previously, you relied on R&D for success. Now you have to be... View Details
Keywords: by Dina Gerdeman
  • 12 Jan 2010
  • First Look

First Look: Jan. 12

http://cb.hbsp.harvard.edu/cb/product/809009-PDF-ENG Red Tomato: Keeping It Local Jose Alvarez, Mary Shelman, and Laura WinigHarvard Business School Case 510-023 This case describes the operating model and... View Details
Keywords: Martha Lagace
  • 14 Apr 2009
  • First Look

First Look: April 14, 2009

Competition Between Differentiated Products with Demand for More Than One Variety Author: Andrei Hagiu Abstract We analyze the existence of pure strategy symmetric price equilibria in a generalized version of Salop's (1979) circular model... View Details
Keywords: Martha Lagace
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