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  • Research Summary

Overview

By: Shikhar Ghosh
I am focused on exploring the human side of developing early stage entrepreneurial ventures. These enterprises are characterized by the pursuit of opportunity, shortage of resources to pursue their goals and uncertainty at every step of the journey. Some of the... View Details
Keywords: Scale; Exit; Founders' Agreements; Success Measures; Entrepreneurial Risk; Founding Teams; Entrepreneurship; Failure; Europe; Middle East; Asia
  • September 1994
  • Case

Marks & Spencer: Sir Richard Greenbury's Quiet Revolution

By: Joseph L. Bower and John B. Matthews Jr.
Marks & Spencer (M&S) is one of the world's greatest companies. In 1994, its management was chosen the most admired in Europe by 637 peers. The case explores how Sir Richard Greenbury, appointed the new chairman of the company in 1991, transformed his inheritance into... View Details
Keywords: Growth and Development Strategy; Business or Company Management; Business Strategy; Management Teams; Global Strategy; Multinational Firms and Management; Europe; United States
Related
  • 25 May 2021
  • News

Meet the 2021-2022 Leadership Fellows

    George Serafeim

    George Serafeim is the Charles M. Williams Professor of Business Administration at Harvard Business School. He co-leads a Lab, within Harvard's Digital, Data, Design Institute, and serves on the faculty steering commitee of Harvard University's Salata Institute. He... View Details

    Keywords: asset management; asset management; asset management; asset management; asset management; asset management; asset management
    • August 2019 (Revised March 2020)
    • Background Note

    Note on Structured Interviewing

    By: Ethan Bernstein and Amy Ross
    Making good hiring decisions is a critical management activity, yet many leaders just “wing it” when interviewing candidates to fill openings by having an organic conversation to assess the candidate’s fit, unknowingly subjecting the process to unconscious bias.... View Details
    Keywords: Interviewing; Job Interviews; Recruitment; Selection and Staffing; Human Resources
    Related
    • 28 May 2020
    • News

    Meet the 2020-2021 Leadership Fellows

    • 30 May 2019
    • News

    Meet the 2019-2020 Leadership Fellows

    • 24 May 2018
    • News

    Meet the 2018-2019 Leadership Fellows

    • 01 Sep 2006
    • What Do You Think?

    Are We Ready for Self-Management?

    under the supervision of a "floating" manager responsible for several such stores. They received above-market pay, partially in the form of performance incentives. The result? More highly energized workers, better cost control,... View Details
    Keywords: by James Heskett
    • 2017
    • Interviews

    Tina Opie

    • February 1986 (Revised March 1990)
    • Supplement

    Copeland Corp.: Evolution of a Manufacturing Strategy--1975-82 (C)

    By: David A. Garvin
    In the preceding case, Copeland had to choose between two alternative plant layouts for organizing its Sidney plant. Now it must get work force approval for a change in "bumping" rules before proceeding with the change. Management must decide how to proceed--to... View Details
    Keywords: Strategy; Production; Factories, Labs, and Plants; Labor and Management Relations; Restructuring; Decisions; Change Management; Manufacturing Industry; Ohio
    Related
    • August 2018
    • Background Note

    Note on Hackathons

    By: Ethan Bernstein
    Organizations have often sought to meet the pressures of rapid change through novel ways of managing human capital to boost innovation and productivity. Hackathons have emerged as one of the latest approaches to do just that. How can those responsible for managing... View Details
    Keywords: Hackathon; Crowdsourcing; Hack; Innovation; Productivity; Minimum Viable Product; Time; Transparency; Bootcamp; Design; Entrepreneurship; Human Resources; Collaborative Innovation and Invention; Innovation and Management; Management; Organizational Structure; Performance Productivity; Technology; Technology Industry
    Related
    • April 2020
    • Teaching Note

    Glossier: Co-Creating a Cult Brand with a Digital Community

    By: Jill Avery
    Teaching Note for HBS No. 519-022. Flush with cash from its Series C fundraise, cult beauty brand Glossier considers its next phase of growth, facing critical decisions on how to allocate its capital to support various marketing communications and distribution... View Details
    Keywords: Digital Marketing; Crowdsourcing; CRM; Startup; Direct-to-consumer; DTC; Marketing; Marketing Strategy; Brands and Branding; Consumer Behavior; Customer Relationship Management; Venture Capital; Business Startups; Entrepreneurship; Social Media; Beauty and Cosmetics Industry; United States
    Related
    • 17 Dec 2019
    • News

    Under Pressure, OXXO Rethinks the Convenience Store

    • Article

    How History Shaped the Innovator's Dilemma

    By: Tom Nicholas
    In 1993, four years prior to the publication of Clayton Christensen’s highly influential book, The Innovator’s Dilemma, the Business History Review (BHR) published an article by Christensen titled “The Rigid Disk Drive Industry: A History of... View Details
    Keywords: Clayton Christensen; Impact; Innovation and Invention; Disruptive Innovation; Research
    Related
    • 2020
    • Working Paper

    Design Rules, Volume 2: How Technology Shapes Organizations: Chapter 3 Transaction Free Zones

    By: Carliss Y. Baldwin
    In Chapter 2 we saw that the most economical locations for transactions in a task network are the so-called thin crossing points—places where transfers are easy to define, count and pay for. However, in many places in the task network, transfers of material, energy,... View Details
    Keywords: Modularity; Information Technology; Organizations
    Related

      Benjamin C. Esty

      Benjamin Esty is the Roy and Elizabeth Simmons Professor of Business Administration at Harvard Business School. Over the years, he has taught a variety of courses ranging from advanced corporate finance and project finance to competitive strategy and leadership. He... View Details

      Keywords: asset management; asset management; asset management; asset management; asset management; asset management; asset management
      • May 1992 (Revised May 1993)
      • Supplement

      Jan Carlzon: CEO at SAS (B)

      By: Christopher A. Bartlett
      Summarizes Carlzon's new focus externally on building alliances and acquiring travel service companies. Describes the financial problems resulting from the recession and the Gulf War crisis. Designed as an in-class handout to highlight the long-term management... View Details
      Keywords: Acquisition; Financial Crisis; Problems and Challenges; Planning; Leadership; Alliances; Strategy; Air Transportation Industry
      Related
      • 27 Nov 2014
      • News

      When Your Boss Gives You Conflicting Messages

      • 01 Sep 2021
      • Blog Post

      Investing in Career Switchers - Cyril Straughn-Turner & Invesco US

      skills – and all the hard work has paid off. Former management consultant Straughn-Turner is excited to be starting the next chapter of his career contributing to the development of the American South. At... View Details
      Keywords: Real Estate