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  • 12 Oct 2022
  • Video

Christine Marie Ortiz Guzman on how we are all “designers”

  • January 2021 (Revised March 2021)
  • Case

THE YES: Reimagining the Future of E-Commerce with Artificial Intelligence (AI)

By: Jill Avery, Ayelet Israeli and Emma von Maur
THE YES, a multi-brand shopping app launched in May 2020 offered a new type of buying experience for women’s fashion, driven by a sophisticated algorithm that used data science and machine learning to create and deliver a personalized store for every shopper, based on... View Details
Keywords: Data; Data Analytics; Artificial Intelligence; AI; AI Algorithms; AI Creativity; Fashion; Retail; Retail Analytics; E-Commerce Strategy; Platform; Platforms; Big Data; Preference Elicitation; Preference Prediction; Predictive Analytics; App Development; ＂Marketing Analytics＂; Advertising; Mobile App; Mobile Marketing; Apparel; Online Advertising; Referral Rewards; Referrals; Female Ceo; Female Entrepreneur; Female Protagonist; Analytics and Data Science; Analysis; Creativity; Marketing Strategy; Brands and Branding; Consumer Behavior; Demand and Consumers; Forecasting and Prediction; Marketing Channels; Digital Marketing; Internet and the Web; Mobile and Wireless Technology; AI and Machine Learning; E-commerce; Digital Platforms; Fashion Industry; Retail Industry; Apparel and Accessories Industry; Consumer Products Industry; United States
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  • 30 Jan 2014
  • Blog Post

Big Media, Big Business! Inside scoop on the upcoming Entertainment & Media Club Conference

Each year, the Entertainment & Media conference at the Harvard Business School brings together hundreds of students, alumni, faculty, and industry leaders to share experience and insight and, most importantly, to learn from each... View Details
Keywords: Entertainment / Media / Sports
  • 03 Mar 2003
  • Research & Ideas

The Ingredients of a Deal Disaster

sales. Tensions escalated: Komatsu saw Dresser as backward and unresponsive; Dresser complained of learning about key Komatsu decisions after the fact. As the situation worsened, executives from both companies clamped down on... View Details
Keywords: by Ron S. Fortgang, David A. Lax & James K. Sebenius
  • 4 PM – 5 PM EST, 10 Mar 2021
  • Virtual Programming

Meet the i-labs Unicorns: Celebrating Venture Success Stories

How did two Harvard Innovation Lab alumni teams achieve valuations of more than $1 billion. In a discussion moderated by i-lab executive director Matt Segneri (AB 2004, MBA 2010), Will Ahmed (AB 2012), founder and CEO of WHOOP, and Lissy Hu (MD/MBA 2014), founder and... View Details
  • 2023
  • Article

Provable Detection of Propagating Sampling Bias in Prediction Models

By: Pavan Ravishankar, Qingyu Mo, Edward McFowland III and Daniel B. Neill
With an increased focus on incorporating fairness in machine learning models, it becomes imperative not only to assess and mitigate bias at each stage of the machine learning pipeline but also to understand the downstream impacts of bias across stages. Here we consider... View Details
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  • 06 Dec 2021
  • News

Rescue & Recovery

he’s hosting a tour of the space—and assigning McKenna a key card. Ten months in as CEO of the humanitarian aid organization, it’s finally her first day in the office. One by one, a few other senior leaders assemble in the lobby for the 1... View Details
Keywords: Jen McFarland Flint; photographed by Stephen Voss; Social Assistance; Health, Social Assistance
  • September 2008
  • Class Lecture

Leading Change and Organizational Renewal

By: Michael L. Tushman and Charles O'Reilley
Executives who return from campus-based executive programs ready to make changes often find employees resistant to new ideas. The Leading Change and Organizational Renewal multimedia resource was created to ease transitions and empower the teacher as leader. This... View Details
Keywords: Restructuring; Learning; Framework; Knowledge Use and Leverage; Leading Change; Management Practices and Processes
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  • April 2020 (Revised July 2020)
  • Case

Amazon in China and India

By: Krishna G. Palepu and Kairavi Dey
Amazon has been unsuccessful in its efforts to develop a business in China. Even though Amazon was an early entrant into China’s e-commerce space, its domestic rivals, especially Alibaba, created innovative business models uniquely suited for the conditions in China. ... View Details
Keywords: Global Strategy; Multinational Firms and Management; Emerging Markets; Business Strategy; Expansion; Business Model; Retail Industry; China; India; United States
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  • 2009
  • Book

The Adventures of an IT Leader

By: Robert D. Austin, Richard L. Nolan and Shannon O'Donnell
Becoming an effective IT manager presents a host of challenges-from anticipating emerging technology to managing relationships with vendors, employees, and other managers. Ultimately, a good IT manager must be a strong business leader, not just a technical... View Details
Keywords: Books; Leadership; Crisis Management; Personal Development and Career; Relationships; Safety; Information Technology
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  • 12 PM – 1:15 PM EST, 08 Nov 2021
  • Virtual Programming

Building Your Scaled Digital Organization

During this program led by HBS professor Karim R. Lakhani, learn how you can translate your HBS skill set to build or scale your organization using digitization, analytics, and artificial intelligence (AI) from a panel of HBS alumni who will share their extensive... View Details
  • October 2023 (Revised January 2025)
  • Case

Ӧzyeğin Social Investments: A Legacy of Giving

By: Christina R. Wing, Zeshan Gondal and Brittany L. Logan
This case explores the work of Özyeğin Social Investments, founded by Hüsnü Özyeğin, one of Turkey's most successful entrepreneurs. With a focus on education, health, gender equality, rural development, and disaster relief in Turkey, Özyeğin Social Investments and the... View Details
Keywords: Philanthropy and Charitable Giving; Family Business; Business Model; Social Entrepreneurship; Social Enterprise; Turkey
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  • September 2007
  • Article

Investigative Negotiation

By: Deepak Malhotra and Max H. Bazerman
This article includes a one-page preview that quickly summarizes the key ideas and provides an overview of how the concepts work in practice along with suggestions for further reading. Negotiators often fail to achieve results because they channel too much effort into... View Details
Keywords: Knowledge Acquisition; Knowledge Use and Leverage; Negotiation Process; Negotiation Tactics; Motivation and Incentives; Perspective; Pharmaceutical Industry
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  • 25 Sep 2024
  • Blog Post

HBS Latino Student Association Spotlight: Mireya Iglesias Ayala (MBA 2025)

strong sense of pride and purpose. Growing up as a first-generation low-income Mexican American near the US-Mexico border is my source of pride and purpose. I was raised by hard-working migrant parents who left their home country in... View Details
  • 01 Sep 2024
  • News

The Road Less Traveled

Most cars in the United States weigh more than 4,000 pounds, and new models are trending larger, even in countries where people drive less. And the larger the vehicle, the more fuel required to power it, which means more greenhouse-gas emissions that contribute to... View Details
Keywords: Janine White; illustrations by WACSO; Transit and Ground Passenger Transportation; Transportation
  • Fall 2020
  • Article

Business Credit Programs in the Pandemic Era

By: Samuel G. Hanson, Jeremy C. Stein, Adi Sunderam and Eric Zwick
We develop a pair of models that speak to the goals and design of the sort of business-lending and corporate-bond purchase programs that have been introduced by governments in response to the ongoing COVID-19 pandemic. An overarching theme is that, in contrast to the... View Details
Keywords: COVID-19; Business Lending; Government Intervention; Econometric Models; Health Pandemics; Credit; Governance; Policy
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  • 28 Mar 2022
  • News

The Supply Chain Crisis Is About to Get a Lot Worse

  • 30 Jun 2015
  • Blog Post

Unexpected Conversations at HBS

One of the things that I enjoyed most about HBS was the number of unexpected conversations that happened almost every day with my classmates. Each one of these conversations made me think a little differently about an issue or introduced... View Details
  • 24 Sep 2019
  • Blog Post

Launching a Career in Clean Energy

business & environment opportunities and risks. BEI helps to connect current MBAs with these alumni for learning and careers. We recently spoke with one such alum about her career journey.  When Heather March Takle (MBA 2006) came to... View Details

    HBS Online: Negotiation Mastery

    Michael Wheeler, working with the HBS Online team, created Negotiation Mastery: Unlocking Value in the Real World. It is a flexible, highly-interactive online course which prepares participants to close deals that might otherwise be dead-locked, maximize value... View Details