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- All HBS Web
(5,530)
- People (2)
- News (1,575)
- Research (3,157)
- Events (17)
- Multimedia (123)
- Faculty Publications (1,863)
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- 13 Dec 2011
- First Look
First Look: Dec. 13
strong brand, robust growth in international and domestic markets, and premium price and margins, Natura was consistently rated as one of the preferred places to work in Brazil. Its focus on social and environmental responsibility was a source of innovation; strong... View Details
Keywords: Sean Silverthorne
- 05 Jan 2009
- Research & Ideas
Most Popular Articles and Working Papers 2008
oriented, distributors are concerned about cash, and employees worry about their jobs. But a downturn is no time to stop spending on marketing. The key, says professor John Quelch, is to understand how the needs of your customers and... View Details
Keywords: by Staff
- 14 Apr 2008
- Research & Ideas
The Surprising Right Fit for Software Testing
consultants, and the work they might do for Specialisterne." A Winning Model The case also brings to the fore the potential of like-minded companies to build a business model around qualities in employees that at least in the past... View Details
- 05 Apr 2017
- Research & Ideas
For Women Especially, It Pays to Know What Car Repairs Should Cost
call center staff had experience in extracting repair prices from service shops. “They were willing to have their experienced employees use our scripts, so that was ideal for us to test the effect of consumer price knowledge on seller... View Details
- 18 May 2015
- Research & Ideas
Advertisers Get Serious About Playing With Their Brands
followers," Deighton says. "It's fascinating when you look at a company like that and what it was able to achieve." The company also enjoyed a nice side benefit: As a result of the social media campaign, prospective employees started... View Details
- 09 Jun 2009
- First Look
First Look: June 9
the (C) case details the results of an employee survey that was conducted on two manufacturing lines. Purchase this case: http://hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=609080 Kmart and ESL Investments (B): The Sears Merger... View Details
Keywords: Martha Lagace
- 05 Feb 2001
- Research & Ideas
The Ten Deadly Mistakes of Wanna-Dots
rethinking the way the work of the whole organization is organized. It requires challenging assumptions about customers, internal and external communication, decision making, operating style, managerial behavior, employee motivation and... View Details
Keywords: by Rosabeth Moss Kanter
- 22 May 2012
- First Look
First Look: May 22
firms-triggered a global initiative that eventually spanned more than 900 BCG teams in 30 countries across five continents. These teams confronted their nonstop workweeks and changed the way they worked, becoming more efficient and effective. The result? View Details
Keywords: Sean Silverthorne
- 19 Jan 2011
- First Look
First Look: Jan. 18
behavior. We propose that envy and empathy lead employees to discriminate in illicitly helping customers based on customer wealth. We test for this hypothesis in the vehicle emissions testing market, where View Details
Keywords: Sean Silverthorne
- 25 Oct 2011
- First Look
First Look: October 25
the case also provides detail on salesforce's 1-1-1 business model, whereby the company contributes 1% of product, 1% of equity, and 1% of employee hours back to the communities it serves. Purchase this... View Details
Keywords: Sean Silverthorne
- 30 Oct 2006
- First Look
First Look: October 31, 2006
rules, and agreements to the governance process. Discusses the roles of three structures in family business governance: the top management team, the family employee council, and the board of directors. Purchase this note:... View Details
Keywords: Sean Silverthorne
- 08 Jul 2008
- First Look
First Look: July 8, 2008
informal organization arising from reorganization can help create ambidextrous organizations. We argue that under some conditions, the informal organization can compensate for the formal organization by motivating a distinct but valuable form of View Details
Keywords: Martha Lagace
- 04 Jun 2007
- Research & Ideas
Is Health Care Making You Better—or Dead?
powerful, but in a centralized, technocratic system, will be very powerful, because somebody has to do the research that informs all of this. The final group is the human resource people in corporations. They turn to limiting the choice of health care programs for... View Details
- 19 Apr 2016
- First Look
April 19, 2016
employee learning into changes in individual and organization behavior or improved financial performance. Put simply, companies are not getting the return they expect on their investment in training and education. By investing in training... View Details
Keywords: Sean Silverthorne
- 20 Apr 2016
- Research & Ideas
When CEOs Become Activists
cancel company events that would have required customers or employees to travel to Indiana. And Apple CEO Tim Cook authored an op-ed in The Washington Post to oppose the legislation. The public outcry against the RFRA seemed to make an... View Details
- 15 Jun 2010
- First Look
First Look: June 15
case considers the challenges professional service firm employees face in terms of work-life issues. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/410112-PDF-ENG Purchase this Supplement... View Details
Keywords: Martha Lagace
- 22 Mar 2010
- Research & Ideas
One Strategy: Aligning Planning and Execution
middle managers and line employees attempt to execute the explicit strategy. Unfortunately, these strategies often diverge. They are not aligned. And so the potential of the enterprise becomes unrealized. "Strategy therefore becomes... View Details
- 10 Mar 2015
- First Look
First Look: March 10
their work best then nationally? Which business models were best positioned to drive that growth? What intellectual property arrangements would best enable it? And what role should the two city employees have, anyway, in scaling Citizens... View Details
Keywords: Carmen Nobel
- 09 May 2005
- Research & Ideas
Hold or Fold? Sizing Up Business Risk
option when they look at their financial returns and decide to share some of the wealth with their employees or their communities. That's what John Tu and David Sun did when they sold 80 percent of their company, Kingston Technologies, to... View Details
- 27 Sep 2016
- First Look
September 27, 2016
turnover—the planned simultaneous exit of a large number of experienced employees and a similarly sized entry of new workers—on operational performance in the context of teaching hospitals. Specifically, we examine the impact of the... View Details
Keywords: Sean Silverthorne