Employees - Publications - Faculty & Research

01 Nov 2022
What Do You Think?

Why Aren’t Business Leaders More Vocal About Immigration Policy?

thousands of loyal, hard working, often inadequately recognized, government employees attempting to carry out the latest immigration policy are caught in the middle. Immigrants need the US. It still represents the world’s most attractive... View Details

Keywords: by James Heskett

10 Sep 2001
Research & Ideas

Do You Have Change Fatigue?

get heard. Unclear intent is another problem. A change effort at Xerox foundered amid mutual recrimination and finger-pointing when an economic downturn revealed a lack of clarity about who was really in charge. Change leaders must explain the particular initiative... View Details

Keywords: by Nick Morgan

12 May 2020
Research & Ideas

It’s Time To Relaunch Your Remote Team

and isolation that people are feeling will not keep people focused on their goals. On the contrary, employees will end up feeling even more distant and disconnected from their jobs and their leaders who will appear tone deaf and out of... View Details

Keywords: by Tsedal Neeley

18 Dec 2006
Lessons from the Classroom

Grooming Next-Generation Leaders

use the right approach at the right time and change as the situation demands is going to be tough. Not everybody can do it. That's going to distinguish the true leaders from people who are capable but not leaders." Targeting Talent View Details

Keywords: by Martha Lagace

Web

Frequently Asked Questions | HBS Online

Pass with High Honors, Pass with Honors, Pass, and Fail. We cannot draw equivalencies between our grading scale and an A-F grading scale. If you are an organization that requires proof of satisfactory completion to process reimbursements, any View Details

19 May 2021
Op-Ed

Why America Needs a Better Bridge Between School and Career

shop” for employers and potential employees to find each other, even when labor markets are tight. But as hiring grows, tighter linkages between educational institutions and industry can yield better economic outcomes for workers and... View Details

Keywords: by Joseph B. Fuller and Rachel Lipson

01 May 2017
Research & Ideas

Bad At Your Job? Maybe It's the Job’s Fault

executives also know good employees will opt to work for organizations that invest in the resources the staff needs to accomplish that task. “The more you want to be customer-focused in a highly competitive environment,” Simons says, “the... View Details

Keywords: by Dina Gerdeman

01 Jan 2011
News

Karen Gordon Mills, MBA 1977

that has delivered millions of loans, loan guarantees, contracts, counseling sessions, and other forms of assistance to small businesses. She leads a team of 3,000 employees who help small businesses across the country. The agency also... View Details

January 2021 (Revised April 2022)
Case

Best Buy's Corie Barry: Confronting the COVID-19 Pandemic

By: William W. George and Amram Migdal

This case examines the leadership of Corie Barry, the new CEO of Best Buy, with a focus on actions the company took in 2020 to adapt to the COVID-19 pandemic. The case includes a history of Best Buy’s strategy and leadership, including the transitions between the... View Details

Keywords: COVID-19 Pandemic; Change; Disruption; Volatility; Communication; Competency and Skills; Customers; Decision Making; Ethics; Fairness; Moral Sensibility; Values and Beliefs; Finance; Cash Flow; Financial Condition; Financial Liquidity; Goods and Commodities; Corporate Governance; Health Pandemics; Human Resources; Executive Compensation; Employees; Employee Relationship Management; Resignation and Termination; Retention; Selection and Staffing; Innovation and Invention; Jobs and Positions; Job Cuts and Outsourcing; Job Design and Levels; Job Interviews; Job Offer; Labor; Employment; Human Capital; Working Conditions; Law; Leadership; Leadership Development; Leadership Style; Management; Business or Company Management; Crisis Management; Growth and Development Strategy; Management Practices and Processes; Management Style; Management Succession; Management Systems; Management Teams; Risk Management; Operations; Distribution; Order Taking and Fulfillment; Logistics; Service Delivery; Service Operations; Supply Chain; Organizations; Corporate Social Responsibility and Impact; Organizational Change and Adaptation; Outcome or Result; Personal Development and Career; Retirement; Work-Life Balance; Planning; Strategic Planning; Problems and Challenges; Relationships; Business and Community Relations; Labor and Management Relations; Risk and Uncertainty; Safety; Science; Strategy; Retail Industry; North and Central America; United States; Minnesota

Citation

Educators

Purchase

07 Apr 2020
Research & Ideas

What Customers Need to Hear from You During the COVID Crisis

quickly to produce and air new advertising creative that tapped into the rapidly changing zeitgeist. The result, the Retail Heroes campaign, featured CEO McMillon Zooming in remotely from home to thank the one million Walmart front line View Details

Keywords: by Jill Avery and Richard Edelman

Web

Online Business Courses for Organizations | HBS Online

Subjects Why Us Learning Model Programs Request Info Harvard Business School Online offers certificate and credential programs that help your employees master essential business concepts. Whether you represent a large multinational... View Details

13 Apr 2009
Research & Ideas

Kind of Blue: Pushing Boundaries with Miles Davis

says. Adds Størmer, "There are probably business benefits in relying on radical simplicity to free and empower employees in a similar way." Our e-mail Q&A follows. Martha Lagace: Miles Davis defied the critics who thought he... View Details

Keywords: by Martha Lagace; Music

11 Mar 2021
News

Leading with Heart

Yeah. And that's such an important question because it's easy to say that, but how do you do it? Because those who can afford it the least get impacted the most. Unfortunately that's how life works. So some examples of how we did that with compassion. We told all of... View Details

01 Oct 2000
News

Edward D. Bullard: The Personal Touch

airy plant; all employees are on salary and receive excellent benefits. Training programs -- for both new and current employees -- are extensive, and employee suggestions, with... View Details

Keywords: Susan Young

01 Sep 2023
News

The Exchange: Where Ethics Meet Economics

Max Bazerman and Mike Luca (Image by John Ritter) What makes people behave the way they do—and to what degree are design choices influencing that? Associate Professor Mike Luca studies the design of online platforms, while Professor Max Bazerman’s work focuses on... View Details

Keywords: Jen McFarland Flint; Data Processing, Hosting, and Related Services; Information

14 Mar 2014
HBS Seminar

Jeremy M. Levin, former President and CEO, Teva Pharmaceutical Industries

26 Jan 2024
Blog Post

Career Advice from the Guests of the HBS Climate Rising Podcast

Climate Base Podcasts: My Climate Journey Slack Groups: Air Miners for the carbon removal community, and New Energy Nexus for the climate tech community Employees: Climate Voice for an employee climate activism group Internships and... View Details

Blog

What Black Executives Really Want

Black executive starting out? Most of the Black executives we interviewed felt safer when they could see other Black people in senior positions. That is one reason why many told us that employee resource groups, also called affinity... View Details

16 Jan 2006
Research & Ideas

Adam Smith, Behavioral Economist?

Within organizations, the issue of trust and trustworthiness—of employees to their bosses, of managers to each other and to shareholders—becomes even more important, and even more difficult to replace by market forces or better incentives... View Details

Keywords: by Ann Cullen

Profile

Sergio Velasquez-Terjesen

Australia, but he seized an opportunity to change the culture of ConocoPhillips itself, becoming the co-founder of the company's first LGBT employee group. Over the course of four years, Sergio and his colleagues moved ConocoPhillips'... View Details

Keywords: Manufacturing/Energy; Consulting

Publications