Publications

Web

Faculty & Researchers - Managing the Future of Work

Manjari supports co-chairs William R. Kerr and Joseph B. Fuller on all project priorities. Her research efforts focus on location choices by global companies, the role of business in making cities and regions more competitive, shared... View Details

10 May 2022
News

Being Your Own Boss Can Pay Off, but Not Always with Big Pay

04 Dec 2019
Book

Creating the Experimentation Organization

customer purchasing decisions based on layouts that change from store to store. “It’s around us now, and it’s growing.” "If something is very novel, there is little data around it to use." Thomke first explored the phenomenon in... View Details

Keywords: by Michael Blanding

2020
Working Paper

On the Representativeness of Voter Turnout

By: Louis Kaplow and Scott Duke Kominers

Prominent theory research on voting uses models in which expected pivotality drives voters' turnout decisions and hence determines voting outcomes. It is recognized, however, that such work is at odds with Downs's paradox: in practice, many individuals turn out for... View Details

Keywords: Voter Turnout; Paradox Of Voting; Pivotality; Elections; Model; Voting; Behavior; Theory

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April 2017 (Revised May 2017)
Case

GE Capital After the Crisis

By: John C. Coates, John D. Dionne and David S. Scharfstein

Keith Sherin, CEO of GE Capital, faced a decision on which hinged billions of dollars and the fate of one of America’s most storied companies. On his desk sat two secret analyses: Project Beacon, a proposal to spin off most of GE Capital to GE shareholders, and... View Details

Keywords: Risk and Uncertainty; Decision Choices and Conditions; Financial Institutions; Strategy

13 Jun 2017
First Look

First Look at New Research and Ideas, June 13

https://www.hbs.edu/faculty/Pages/item.aspx?num=52729 May 2017 Judgment and Decision Making Is Saving Lives Your Task or God's? Religiosity, Belief in God, and Moral Judgment By: Barak-Corren, Netta, and Max... View Details

Keywords: Sean Silverthorne

07 Mar 2023
Blog Post

Deconstructing LEGO’s Decarbonization

Immersive Field Course, our group had researched the opportunities and challenges facing the renowned LEGO Group. Known for their innovative and sustainable approach to making their iconic plastic bricks, the company also faces challenges... View Details

14 Oct 2021
News

Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return

10 May 2022
News

The Digital Mindset: What It Really Takes to Thrive in the Age of Data, Algorithms, and AI

December 2013 (Revised November 2015)
Case

(Re)Building a Global Team: Tariq Khan at Tek

By: Tsedal Neeley

Tariq Khan arrived home after a nearly 16-hour meeting. He was grappling with whether to take the global sales and marketing team manager position that had been offered to him, and had spent the entire day with the senior leadership of his potential new team. He wanted... View Details

Keywords: Global Teams; Language; Personal Development and Career; Decision Making; Problems and Challenges

25 Aug 2014
HBS Case

Starbucks Reinvented

it, he bemoaned decisions (for which he accepted responsibility) that improved efficiency and increased economies of scale but robbed stores of some of their essential magic, such as the smell of roasting coffee and the sights and sounds... View Details

Keywords: by Julia Hanna; Food & Beverage

28 Jun 2021
Research & Ideas

Keep or Cut Workers? How Companies Reacted to the COVID-19 Crisis

conduct an analysis to determine how companies were responding to the crisis. Were they retaining their staff and providing essential workers with extra pay, or were they cutting expenses through layoffs and furloughs? "It gave us a rare opportunity. Every View Details

Keywords: by Lane Lambert

Forthcoming
Article

Public Perception and Autonomous Vehicle Liability

By: Julian De Freitas, Xilin Zhou, Margherita Atzei, Shoshana Boardman and Luigi Di Lillo

The deployment of autonomous vehicles (AVs) and the accompanying societal and economic benefits will greatly depend on how much liability AV firms will have to carry for accidents involving these vehicles, which in turn impacts their insurability and associated... View Details

Keywords: Moral Sensibility; Judgments; Legal Liability; Insurance; Perception

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21 Mar 2019
HBS Case

The Ferrari Way

car on the market, but the best combination of the two, which makes us the most thrilling. Our concept of performance includes pleasure.” While other sports car manufacturers try to make their cars as light... View Details

Keywords: by Michael Blanding; Auto

09 Apr 2018
Sharpening Your Skills

The Dark Side of Performance Bonuses

several years ago, is that those bank bonuses also caused loan officers to perceive reality differently—they believed those loans would succeed. It’s not just financial incentives that are under study. Employers seek to change the behavior of workers in all manner of... View Details

Keywords: by Sean Silverthorne

November 2021
Case

LKQ-Stahlgruber

By: Guhan Subramanian and Caeden Brynie

Through a combination of organic growth and acquisitions, LKQ Corp. became the leading aftermarket auto parts distributor in the U.S. by the early 2000s. Beginning in 2012, the company began similarly consolidating the European marketplace. However, by 2017, the... View Details

Keywords: Consolidation; Acquisition; Decision Making; Strategy; Opportunities; Europe; Germany