Publications

December 2016 (Revised December 2018)
Case

From Start-Up to Grown-Up Nation: The Future of the Israeli Innovation Ecosystem

By: Elie Ofek and Margot Eiran

In June 2016, Benjamin (Bibi) Netanyahu, Prime Minister of Israel, wrestled with how to sustain Israel’s strong innovation track record and the country’s reputation as the “startup nation.” Despite the economic miracle the country had wrought since its founding, he... View Details

20 Oct 2020
Blog Post

Exploring Technology and Public Impact Through the HBS/HKS Joint Degree Program

If the past two decades have demonstrated technology’s potential, one of the challenges of the next ten years will be defining its boundaries. How can new technologies benefit people and societies in equitable ways? How can companies --... View Details

Person Page

Reviews for Beauty Imagined

By: Geoffrey G. Jones

“This illuminating account of the history of the beauty business, as well as its current challenges in the face of globalization, offers unique insights on the drivers of success and failure in an industry in which branding and marketing are at the heart of... View Details

29 Oct 2008
Research & Ideas

The Next Marketing Challenge: Selling to ’Simplifiers’

high-tech equivalents of the yard sale—electronic auction sites—bring Simplifiers together with those who are yet to catch the habit. This growing segment of Simplifiers presents a challenge to marketers. These are well-off people who... View Details

Keywords: by John Quelch; Retail; Consumer Products; Entertainment & Recreation

14 Aug 2023
Blog Post

Crossing the Bridge: A Reflection on the HKS/HBS Joint Degree Program

to chase their dreams with fervor. Being a student at HBS and HKS allows me to explore my intellectual curiosity through public and private lenses and to recognize that solutions to the world's challenges require humility, flexibility and... View Details

07 Jul 2008
Research & Ideas

Innovation Corrupted: How Managers Can Avoid Another Enron

growth and skyrocketing stock price made it difficult for most directors to challenge management's strategy and tactics. Still, board members understood that Enron was trying to move underperforming assets and potential investment losses... View Details

Keywords: by Martha Lagace; Energy; Utilities

Web

Community Values | About

today includes a wide range of courses that deal with the issues of ethics and leadership. For example, Leadership and Corporate Accountability is an interdisciplinary course that draws on economics, law, psychology, and organizational behavior to help prepare students... View Details

10 Jan 2018
Blog Post

8 Tips to Help You Prepare for the Case Method

method different from lecture style learning. First, case study learning can be far more engaging because you have rich discussions with 90 people who have different perspectives and are willing to challenge your perspective as opposed... View Details

January 2010 (Revised April 2010)
Case

Gobi Partners and DMG

By: G. Felda Hardymon, Josh Lerner and Ann Leamon

Thomas G. Tsao, founding general partner of Gobi Partners, an early stage venture capital firm in China, must decide how to manage his firm's largest investment after the departure of the CEO. Tom has temporarily stepped in as CEO, but finding a replacement with the... View Details

Keywords: Restructuring; Competency and Skills; Decision Choices and Conditions; Venture Capital; Investment; Business or Company Management; Management Succession; Emerging Markets; Problems and Challenges; Business and Stakeholder Relations; China

Forthcoming
Article

Confronting the Limits of Symbolic Actions: How Entrepreneurs Narrow the Presentation-Performance Gap

By: Rebecca Karp and Siobhan O'Mahony

Entrepreneurs often skillfully leverage symbolic actions to manage impressions and gain acceptance for their innovations. Impression management can generate interest, but also heighten expectations beyond an innovation’s capabilities, creating a gap between... View Details

Keywords: Digital Innovation; Integration Strategy; Impression Management; Innovation Strategy; Entrepreneurship; Health Industry; Technology Industry

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2022
Article

A Human-Centric Take on Model Monitoring

By: Murtuza Shergadwala, Himabindu Lakkaraju and Krishnaram Kenthapadi

Predictive models are increasingly used to make various consequential decisions in high-stakes domains such as healthcare, finance, and policy. It becomes critical to ensure that these models make accurate predictions, are robust to shifts in the data, do not rely on... View Details

Keywords: AI and Machine Learning; Research and Development; Demand and Consumers

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18–19 Feb 2022
Virtual Programming

49th H. Naylor Fitzhugh Conference - RISE UP: BOLSTERING MOMENTUM AROUND BLACK EXCELLENCE

How do we keep the momentum? 2020 proved to be challenging for the Black community in myriad ways, from COVIDs disproportionate impact on Black and Brown communities to the racial reckoning brought on by the murders of George Floyd, Breonna Taylor, and countless... View Details

16 Nov 2021
HBS Case

How a Company Made Employees So Miserable, They Killed Themselves

damage, while other times it requires pivoting along the way. “As a manager in a really challenging situation, the impulse is to just do the thing in front of you; it isn’t to stop, reflect, and think about how you might do things... View Details

Keywords: by Michael Blanding

November 2000 (Revised July 2001)
Case

Intuit QuickBooks

By: Rajiv Lal and Punima P Kochikar

Internet QuickBooks, a successful product with a strong brand and an 85% share of retail sales, was faced with the challenge of meeting market growth expectations in a mature, slowing market segment. Generating recurring revenues by providing value-added online... View Details

Keywords: Budgets and Budgeting; Decisions; Growth and Development; Brands and Branding; Market Participation; Problems and Challenges; Internet and the Web; Value; Web Services Industry

Web

Faculty & Research - Global

challenges and innovations wherever they occur. Through sustained work in the field, faculty are provided the opportunity to immerse themselves in the culture and values – as well as intricacies and nuances – that lead to truly meaningful... View Details

2018
Book

Kissinger the Negotiator: Lessons from Dealmaking at the Highest Level

By: James K. Sebenius, R. Nicholas Burns and Robert H. Mnookin (with a forward by Henry A. Kissinger)

As professors and practitioners with careers devoted to negotiation, we are often asked “Who are the world’s best negotiators? What makes them effective?” Inevitably Henry Kissinger’s name comes up as an elite, if controversial, negotiator from whom we can learn a... View Details

Keywords: History; Negotiation Process; Negotiation Tactics; Personal Development and Career; Negotiation Style; United States

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