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  • 13 Jun 2005
  • Research & Ideas

From Turf Wars to Learning Curves: How Hospitals Adopt New Technology

Harvard Business School professors are more likely to be found in the pages of the Academy of Management Review than the New England Journal of Medicine, but recently Gary Pisano and Robert Huckman used the latter to discuss their... View Details
Keywords: by Sara Grant; Health
  • 02 Jun 2003
  • Research & Ideas

Why Have Marketers Ignored America’s Man-of-Action Hero?

Douglas B. Holt says brand managers have little appreciation for how myths in American culture can be used to create "extraordinary" brand-building opportunities. In this e-mail interview, Holt discusses a recent working paper... View Details
Keywords: by Manda Salls
  • 09 Aug 2016
  • Working Paper Summaries

Shareholder Activism on Sustainability Issues

Keywords: by Jody Grewal, George Serafeim, and Aaron Yoon
  • 14 May 2012
  • Research & Ideas

Breaking the Smartphone Addiction

make exactly that happen: a process tested successfully by BCG teams in North America, South America, Europe, Asia, and Australia. A process I have seen implemented with good and not-so-good managers; on big and small teams, with tight... View Details
Keywords: by Leslie A. Perlow
  • December 2020
  • Supplement

France Télécom (C): An Unprecedented Trial

By: Cynthia A. Montgomery and Ashley V. Whillans
In the C case we learn that former CEO Didier Lombard, Deputy Chief Executive Louis-Pierre Wenes, Human Resources Head Olivier Barberot and France Telecom itself were charged for institutional harassment by French authorities, a first for a CAC 40 company. In December... View Details
Keywords: Human Behavior; Human Dignity; Human Resource Practices; Corporate Change And Sustainability; Corporate Culture; Strategic Corporate Decisions; Strategic Change; Strategic Decision Making; Emotion; Management Challenges; Corporate Accountability; Organizational Culture; Human Resources; Crisis Management; Law; Courts and Trials; Labor; Labor and Management Relations; Management Practices and Processes; Employees; Well-being; Telecommunications Industry; Europe; European Union
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  • 12 Oct 2016
  • Research & Ideas

Break the Rules of How Business is Done

or managers to report to. Many other companies have taken similar approaches not only to attempt to operate more efficiently, but also to attract and retain talent by differentiating their companies from the... View Details
Keywords: by Julia B. Austin
  • 21 Aug 2000
  • Lessons from the Classroom

Under the Magnifying Glass: The Benefits of Being a Case Study

also extremely flattering to be studied. "To have a case written about us by Harvard," noted one executive at the conference, "is an added value to our brand." The process, of course, can also precipitate doubts, fears... View Details
Keywords: by Martha Lagace
  • 30 Jun 2020
  • Book

Capitalism Is More at Risk Than Ever

The book Capitalism at Risk first appeared in 2011. The problems it identified with social inequality, global trade strife, and environmental degradation have only accelerated by 2020. The new edition of Capitalism at Risk, subtitled How Business Can Lead, is expanded... View Details
Keywords: by Martha Lagace
  • 01 Oct 2001
  • Research & Ideas

Five Questions for Stuart Gilson

the process. In the U.S., bankruptcy can also be used to revitalize the business—for example, by allowing companies to reject unfavorable leases, or sell unwanted assets in a competitive auction. The second reason to restructure is to... View Details
Keywords: by Sean Silverthorne
  • 02 Jan 2008
  • Research & Ideas

Most Popular Stories 2007

Here are the 20 most popular stories from 2007. How Much of Leadership Is About Control, Delegation, or Theater? Summing up the many responses, Jim Heskett says that the mix of control, delegation, and theater employed by successful... View Details
Keywords: by Sean Silverthorne
  • July 2010 (Revised June 2016)
  • Case

Erik Peterson at Biometra (A)

By: John J. Gabarro, Thomas DeLong and Jevan Soo
Describes the problems facing a recent MBA graduate in his job as general manager of a medical device company owned by a parent corporation. Raises issues of corporate divisional relationships and the difficulties facing an inexperienced manager who seems to be... View Details
Keywords: Business Subsidiaries; Leadership; Managerial Roles; Product Launch; Organizational Structure; Problems and Challenges; Medical Devices and Supplies Industry
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  • 15 Nov 2006
  • Research & Ideas

Lessons Not Learned About Innovation

Every managerial generation rediscovers the need for innovation to drive growth but, decade after decade, "grand declarations about innovation are followed by mediocre execution that produces anemic results, and innovation groups are... View Details
Keywords: by Sean Silverthorne
  • 04 Jul 2005
  • Research & Ideas

Should You Outsource Your Marketing?

benefit considerably by outsourcing, for example, analytical functions to qualified suppliers if those skills are lacking in-house. But some aspects of marketing are less amenable to outsourcing—those that directly drive marketing... View Details
Keywords: by Poping Lin
  • 01 Dec 2021
  • What Do You Think?

How Will the Metaverse Affect Productivity?

success included, “organization leadership (along with frontline managers that) model the desired culture,” a reason behind the change (that) “is well articulated and understood by the stakeholders and not... View Details
Keywords: by James Heskett

    Felix Oberholzer-Gee

    Felix Oberholzer-Gee is the Andreas Andresen Professor of Business Administration at Harvard Business School. An award-winning instructor, his academic work and consulting are focused on competitive strategy and the effects of digital technology on corporate... View Details

    Keywords: media; professional services; manufacturing; advertising
    • 26 Feb 2001
    • Research & Ideas

    David, Goliath, and Disruption

    As elegantly described by HBS professor Clayton M. Christensen in his 1997 bestseller, The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail, so-called disruptive technologies are upstart innovations that View Details
    Keywords: by Martha Lagace
    • 16 Aug 2024
    • In Practice

    Election 2024: What's at Stake for Business and the Workplace?

    undergird democracy There are several things businesses can do to strengthen democracy. Here are four of them. Encourage voter participation by providing employees with paid time off to vote, thereby addressing the barrier created View Details
    Keywords: by Rachel Layne
    • 21 Mar 2016
    • Working Paper Summaries

    Risk Management―The Revealing Hand

    Keywords: by Robert S. Kaplan and Anette Mikes; Financial Services; Banking
    • 03 Oct 2012
    • What Do You Think?

    Can We Bring Back the “Industrial Commons” for Manufacturing?

    think most of management is willing to take the long view." These last comments provided a good lead-in to the question posed by Jay Somasundaram: "What types of leadership do we want most?"... View Details
    Keywords: by James Heskett; Manufacturing
    • 09 Jan 2006
    • Research & Ideas

    What Really Drives Your Strategy?

    process; all these other elements have an impact as well. Q: What role do customers play? Bower: In the ordinary course of events, when managers of business units make proposals for investments, they are almost always driven View Details
    Keywords: by Martha Lagace