Standards Of Conduct - Publications - Faculty & Research

05 Apr 2017
Research & Ideas

For Women Especially, It Pays to Know What Car Repairs Should Cost

Women who come prepared to challenge an auto repair quote can overcome gender discrimination and negotiate a fairer price, according to recently published research. That's one conclusion from the research study Repairing the Damage: The Effect View Details

Keywords: by Wendy Guild Swearingen; Auto; Service

12 Oct 1999
Research & Ideas

Building Competitive Advantage Through Operations

Professor David M. Upton is the faculty chair of BCAO. He spoke with an Executive Education staff member about the course.EE: How do you define the term "operations"? Upton: "Operations" constitutes all View Details

Keywords: by Staff

17 Jan 2017
Research & Ideas

Can China Maintain Its Economic Power?

billionaires than the United States. Behind that fairly startling statistic are troubling related issues such as corruption among China’s elite and very wide variance in income, standard of living, and... View Details

Keywords: by Deborah Blagg

17 Sep 2020
Research & Ideas

Many Small-Business Employees May Be Close to Losing Health Insurance

surveyed projected they could continue paying premiums for six or more months. Researchers used data from a survey conducted by Alignable, a North American online business networking platform. Of the 9,043... View Details

Keywords: by Rachel Layne; Health

02 Jan 2019
What Do You Think?

SUMMING UP: Do We Need an Artificial Intelligence Czar?

AI. It not only requires technological expertise but an even more complex challenge of creating standards and universal formats for organizing and coordinating data and its collection from various sources in... View Details

Keywords: by James Heskett; Technology

21 Nov 2012
Research & Ideas

What Health Care Managers Need to Know--and How to Teach Them

digital platform, and the increased fiscal pressures created by the worldwide economic crisis. Unfortunately, the educational programs for future health care leaders fail to provide many of the needed skills, according to a survey View Details

Keywords: by Paul Guttry; Health; Education

24 Feb 2014
Research & Ideas

Uncovering Racial Discrimination in the ‘Sharing Economy’

racial discrimination. In Digital Discrimination: The Case of Airbnb.com, Benjamin G. Edelman and Michael Luca investigate the possibility of racial discrimination against people who advertise properties on... View Details

Keywords: by Carmen Nobel; Construction; Real Estate; Advertising

04 Sep 2019
Research & Ideas

'I Know Why You Voted for Trump' and Other Motivation Misperceptions

studies consumer decision-making, with a particular interest in how we make sense of other people’s choices. Just five days after the election, Barasz conducted an online survey that asked Trump voters what... View Details

Keywords: by Dina Gerdeman

29 Jun 2015
HBS Case

Consumer-centered Health Care Depends on Accessible Medical Records

trusted by consumers," Quelch says. "Can a health insurer counter out of the mold and break the standard prejudice against trusting insurers to develop a closer relationship with the end... View Details

Keywords: by Dina Gerdeman; Health; Technology

12 Mar 2006
Research & Ideas

Global Poverty Needs a Global Answer

Administración de Empresas. (Today INCAE is judged to be the best business school in Latin America and among the best in the world.) As part of my work there I conducted a three-year research project in... View Details

Keywords: by Cynthia Churchwell

25 Apr 2000
Research & Ideas

Adjusting the Fit for Government

society," Wagle added. "There are some very difficult places in Africa where the private sector is just not possible." Health, education and infrastructure should be under the wing of government, he said, with rules View Details

Keywords: by Martha Lagace

04 Aug 2003
What Do You Think?

Are We Facing an Attitude Shortage?

life." Where do you stand on these issues? What do you think? Original Article Studies conducted by various researchers over the past two decades point to the importance of hiring and promoting for... View Details

Keywords: by James Heskett

11 Nov 2013
Research & Ideas

A Smarter Way to Reduce Customer Defections

Managing Churn to Maximize Profits with Aurélie Lemmens, an associate professor at the Tilburg School of Economics and Management. They propose a new method to target customers that potentially boosts a company's profits in a big way—by... View Details

Keywords: by Dina Gerdeman; Retail; Service

14 May 2012
Research & Ideas

Breaking the Smartphone Addiction

here, it could be made to happen most anywhere. Imagine my delight then, when four years after we conducted our first experiment at BCG's Boston office, 86 percent of the consulting staff in the firm's... View Details

Keywords: by Leslie A. Perlow

24 Sep 2012
Research & Ideas

Why Do We Tax?

except in special circumstances. What alternative do you propose? A: Tagging is such a central implication of the standard model that, as tax scholars, we really must be able to explain its general rejection... View Details

Keywords: by Martha Lagace; Legal Services

11 Jan 2016
Research & Ideas

Is Group Loyalty a Force for Good or Evil?

members of three college fraternities—organizations in which loyalty to one’s brothers is of the utmost importance. A week before conducting the experiment, they questioned the... View Details

Keywords: by Michael Blanding

30 May 2005
Research & Ideas

Germany’s Pioneering Corporate Managers

which acted essentially as an in-house management consultancy and auditing firm. He personally composed the statutes as to its authority. This was one of the first offices in the world that began a task of... View Details

Keywords: by Sean Silverthorne

18 May 2021
Book

Launching a Career in the COVID Economy? Here Are 5 Tips.

may be expected to follow some standard process, especially if you work in a bureaucratic organization where everyone has their own defined tasks and there is a certain way of doing everything.) If your... View Details

Keywords: by Carolyn DiPaolo

07 Jul 2014
Research & Ideas

Banning Big-box Stores Can Hurt Local Retailers

Sometimes city governments issue zoning requirements prohibiting the construction of giant retail stores. The latest: Swansboro, North Carolina, where town residents are hotly debating an ordinance that, in effect, would ban construction... View Details

Keywords: by Carmen Nobel; Retail

17 Sep 2024
Research & Ideas

Advice for the New CEO: Talk to Your Employees Early and Often

communication inside the company is such an important aspect of that transition,” says Sadun, who provides advice for avoiding communication shutdowns. Sadun, the Charles E. Wilson Professor of Business... View Details

Keywords: by Ami Albernaz

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