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  • 21 Dec 2010
  • First Look

First Look: December 21

found that managers engage in redundant communication; that is, they send the same message to the same recipient through two or more unique media sequentially. Given how busy most managers are, and how much information their subordinates... View Details
  • October 2000 (Revised March 2001)
  • Case

BizRate.com

By: Youngme E. Moon
BizRate is a market research firm that collects point-of-purchase customer feedback data from retailing merchants. It then makes its findings available to consumers in the form of "BizRate star ratings," which are displayed on its website. To date, its primary revenue... View Details
Keywords: Business Education; Marketing Channels; Internet and the Web; Customer Relationship Management; Trust; Business Model; Marketing Strategy; Internet and the Web; Business Divisions; Debates; Retail Industry
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  • 19 Feb 2007
  • Research & Ideas

Inexperienced Investors and Market Bubbles

joining a bubble. In the recent paper, "Inexperienced Investors and Bubbles," Harvard Business School's Robin Greenwood and Stanford's Stefan Nagel compared the returns of young and older mutual fund managers during and after... View Details
Keywords: by Sean Silverthorne; Financial Services
  • 20 Oct 2003
  • Research & Ideas

Gaps in the Historical Record: Development of the Electronics Industry

In a recently published book on current international research in business history, edited by Harvard Business School professor Geoffrey Jones, HBS professor emeritus Alfred D. Chandler Jr. contributed an... View Details
Keywords: by Alfred D. Chandler Jr.; Consumer Products
  • 21 Feb 2017
  • First Look

First Look at New Research: February 21

globalization. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52266 January 26, 2017 Harvard Business Review Executives and Salespeople Are Misaligned—and the Effects Are Costly By: Cespedes, Frank V., and Christopher... View Details
Keywords: Carmen Nobel
  • 01 Oct 1997
  • News

High Fives

of Management, who served as a model for succeeding at several important careers.” Best business advice ever received: “It's better to do something correctly and finish it late than to finish it on time and... View Details
  • 17 Jan 2017
  • First Look

First Look at New Research: January 17

geographic friction influence FDI and present the key empirical studies and findings. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52121 January–February 2017 Harvard Business Review Africa's New Generation of... View Details
Keywords: Sean Silverthorne
  • 14 Nov 2006
  • First Look

First Look: November 14, 2006

the shortlist of America's most admired businesspeople, along with Steve Jobs, Warren Buffett, and Bill Gates. Brilliant, brave, and willing to defy conventional wisdom, Grove is, according to Harvard Business School professor Richard S.... View Details
Keywords: Sean Silverthorne
  • Research Summary

Supply Chain Inventory Planning

My work studies management decision-making in demand and supply planning contexts with a focus on forecasting and inventory planning decisions.  I examine these decision-making processes from both a supply chain (i.e. across firm) and an... View Details

  • 25 Apr 2017
  • First Look

First Look at New Research, April 25

2017 CA: BVT Publishing Global Marketing Management: A Casebook By: Quelch, John A. Abstract—During the last quarter century, international business was shaken by a revolution in global competition unlike any previously experienced. As... View Details
Keywords: Sean Silverthorne
  • 16 Oct 2012
  • First Look

First Look: October 16

in managing business analytics and big data at the enterprise level. It includes key applications of analytics, human and organizational issues in building analytical capabilities, and case studies of the application of analytics in... View Details
Keywords: Sean Silverthorne
  • 13 Jun 2017
  • First Look

First Look at New Research and Ideas, June 13

behaving strategically to ensure the victory of their second best. We rationalize our findings by a model in which different types of voters trade off expressive and strategic motives. Download working paper:... View Details
Keywords: Sean Silverthorne
  • 02 Aug 2016
  • First Look

August 2, 2016

partnership with the local government and received financing support from a local bank. The case asks students to discuss the potential for scaling this model across China. Purchase this case:... View Details
Keywords: Sean Silverthorne
  • 22 May 2018
  • First Look

New Research and Ideas, May 22, 2018

working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=54507 Harvard Business School Case 318-040 Wilderness Safaris: Ecotourism Entrepreneurship Wilderness Safaris sees itself as a conservation company that is built on a View Details
Keywords: Dina Gerdeman
  • 22 May 2007
  • First Look

First Look: May 22, 2007

policy resolution. In so doing, they engender excess burden. This paper posits, calibrates, and simulates a life cycle model with earnings, lifespan, investment return, and future policy uncertainty. It then measures the excess burden... View Details
Keywords: Martha Lagace
  • 09 Sep 2008
  • First Look

First Look: September 9, 2008

market in October 2000, few people took notice. Its business model was not perceived as particularly aggressive or threatening to the industry. Less than three years later, Telmore's creative adaptation of... View Details
Keywords: Sean Silverthorne
  • 26 Sep 2017
  • First Look

First Look at New Research and Ideas, September 26, 2017

Business Review What’s the Right Kind of Bonus to Motivate Your Sales Force? By: Chung, Doug J., and Das Narayandas Abstract—Companies typically compensate their sales force by using some combination of salary, commission, and bonuses,... View Details
Keywords: Sean Silverthorne
  • 10 Apr 2018
  • First Look

First Look at New Research, April 10, 2018

benefit from mimicking the showroom concepts started by online-first retailers and why online-first retailers can benefit from opening more traditional stores. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54316 March 29, 2018 Harvard View Details
Keywords: Sean Silverthorne
  • 30 Jul 2008
  • Op-Ed

Why the U.S. Should Encourage FDI

wealth, has developed an endowment model that eschews direct investments. Instead, the Norwegians have evolved into a world-class portfolio investor that predominantly makes asset allocation decisions. For U.S. regulators, these patterns... View Details
Keywords: by Mihir A. Desai
  • 05 Apr 2010
  • Research & Ideas

HBS Cases: iPads, Kindles, and the Close of a Chapter in Book Publishing

butter: the paper book. First it was Books on Tape, followed by books on phones, and then the king of business model killers, Amazon.com's Kindle. “Traditional trade book publishers are scared.” Now the... View Details
Keywords: by Julia Hanna; Information; Publishing; Entertainment & Recreation