Management Systems - Publications - Faculty & Research

22 Jul 2015
News

Supporting a Return to Work for Women Execs

them really became a full-time career.” This was in the 1990s, when Gould had a management position in marketing and strategy at Reuters and before family-friendly HR policies, such as job-sharing, had caught on with many companies. She... View Details

Keywords: Constantine von Hoffman; Goldman Sachs; Reuters; Management, Scientific, and Technical Consulting Services; Professional Services

18 Aug 2021
News

Alumni on the Black Lives Matter Movement

that statues can be “powerful and hurtful symbols of systemic racism.” Roosevelt and his family agreed: “The composition of the Equestrian Statue does not reflect Theodore Roosevelt’s legacy. It is time to move the statue and move... View Details

01 Apr 2002
News

Charting the Luminary Leadership in Professional Service Firms

of these elements drift out of alignment, stars may take their talent and skills elsewhere. And should they leave, experience shows that clients and other stars will often follow. The preeminent challenge, then, for a firm’s senior View Details

Keywords: professional service firms; Publishing Industries (except Internet); Information

24 Jul 2006
Research & Ideas

How Kayak Users Built a New Industry

in how designs are created and then turned into real things. Many management scholars and economists fall into the habit of thinking that innovation is something that firms uniquely do in order to make money. But Eric von Hippel and his... View Details

Keywords: by Sean Silverthorne; Entertainment & Recreation

Profile

Jason Flood

inappropriate charges that required three-way calls with providers and insurers to resolve. I had to learn to be an advocate for myself and a project manager for my own care.” Jason proved to be a successful self-manager, but he... View Details

Keywords: Healthcare/Biotech; Tech

05 Dec 2016
News

The Dragon’s Tale

with HBS professor William Kirby and Regina Abrami (PMD 76, 2001) of the Wharton School. In addition to teaching in several HBS Executive Education programs, McFarlan has been a guest professor at Tsinghua University’s School of Economics and View Details

Keywords: Deborah Blagg

23 Dec 2002
Research & Ideas

Setting the Stage: A Young Scholar at HBS

Rohit Daniel Wadhwani's research and teaching interests lie in business and financial history and public policy. He received his B.A. with honors from Yale College in 1991. From 1991 to 1995 he worked as a management consultant with APM... View Details

Keywords: by Laura Linard; Banking; Financial Services

12 Oct 1999
Research & Ideas

Confronting the Challenges that Face Bricks-and-Mortar Stores

What does cyberspace mean for physical retail space? Has online shopping changed the fundamentals of retailing? How should managers evaluate new in-store technologies? Harvard Business Review posed these questions to three retail... View Details

Keywords: by Raymond Burke; Retail

03 Feb 2003
Research & Ideas

Web Services

service technologies from a provider, customer, and investor perspective. Customers are concerned with integration and driving down costs, said Steven Lewis, Microsoft's general manager of .net market development. "There is a lot of... View Details

Keywords: by Julia Hanna; Service

01 Sep 2004
News

Clay Christensen (MBA 1979)

Clayton M. Christensen is the Robert and Jane Cizik Professor of Business Administration at HBS, where he holds a joint appointment in the Technology and Operations Management and General Management units.... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services; Management, Scientific, and Technical Consulting Services; Professional Services

11 Dec 2019
News

A Righteous Path

the children have the right to stay with family or friends in the United States while the immigration system determines if they meet the criteria to stay in the country. (Because New York has a large Central American community, the... View Details

Keywords: April White; Social Assistance; Health, Social Assistance

November 1994 (Revised March 1996)
Case

Pepsi's Regeneration, 1990-1993

By: David A. Garvin and Donald N. Sull

Craig Weatherup, the president and CEO of Pepsi Cola, leads a change process that completely transforms his company. It includes a new vision, operating philosophy, strategy, and organizational structure. He also introduces process improvement techniques and builds new... View Details

Keywords: Transformation; Leading Change; Growth and Development Strategy; Management Systems; Standards; Organizational Structure; Outcome or Result; Performance Improvement; Problems and Challenges; Food and Beverage Industry

Citation

Educators

Purchase

18 Feb 2009
First Look

First Look: February 18, 2009

Working PapersDeterring Online Advertising Fraud Through Optimal Payment in Arrears (revised) Author:Benjamin Edelman Abstract Online advertisers face substantial difficulty in selecting and supervising small advertising partners. Fraud can be well-hidden, and... View Details

Keywords: Martha Lagace

Web

Faculty & Advisors | MBA

management and agile product development. He is also a Venture Partner at the early-stage venture firm Accomplice. Ann Dewitt MBA ’09, Harvard University; PhD ’01, Chemical Engineering, Systems Biology,... View Details

08 Apr 2002
Research & Ideas

How to Negotiate “Yes” Across Cultural Boundaries

with no place to hide." ... dispute resolution can look very different in different cultures.—James K. Sebenius U.S. companies like Stone—and others from cultures with strong legal systems—frequently underestimate the power of informal influences because they... View Details

Keywords: by James K. Sebenius

01 Mar 2025
News

On The Case: The Base Factor

Managing Customers for Growth. She designed it for students who want to grow their own business, help others grow theirs, or be better able to evaluate growth trajectories as a potential investor. Ascarza developed “Madrigal: Conducting a... View Details

Keywords: Jen McFarland Flint

24 Sep 2007
Research & Ideas

The FDA: What Will the Next 100 Years Bring?

state after an outbreak of illness. Approved the first generic versions of Coreg, a widely used medication for high blood pressure and chronic heart failure. Proposed new standards for formulating, testing, and labeling sunscreen drug products and established a UVA... View Details

Keywords: by Sean Silverthorne; Biotechnology; Consumer Products; Food & Beverage; Health

20 Sep 2021
Blog Post

Student Spotlight: Summer Internships in Business and Environment

joining HBS. Cal Brooks (MBA 2022, Section A), Summer Internship: Commercialization Strategy Intern at Malta Malta is building a new type of electro-thermal energy storage system that can collect and store energy from any source (i.e.... View Details

08 Apr 2009
Research & Ideas

Clayton Christensen on Disrupting Health Care

reactor" in accelerating the rise in health-care costs. Why is this system such a problem? A: By some estimates, 50 percent of all health care is driven by physician and hospital supply, not by patients' needs. Today's doctors work in a... View Details

Keywords: by Deborah Blagg; Health

Web

Teams | New Venture Competition

Teams Business Track Winners, 2025 Argus Systems Lisa Yan (MBA 2025), Drew Borinstein (MBA 2025) Business Track Winner Accelerating AI model development for physical AI. HydroHaul Eli Litchman (MBA 2025), Fenil Desai Business Track... View Details

Publications