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      • April 1997 (Revised May 1997)
      • Case

      Mercer Management Consulting's "Grow to Be Great" (A): The Growth Initiative

      By: Dorothy A. Leonard and Carin-Isabel Knoop
      In late 1994, James Down, member of Mercer's Executive Committee, has to decide whether or not he should push ahead with the writing and publication of a book on growth--at a time when the more successful business publications focus on reengineering and cost cutting.... View Details
      Keywords: Technological Innovation; Organizational Culture; Business Growth and Maturation; Knowledge Management; Product Development; Information Publishing; Books; Consulting Industry; Consulting Industry
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      Leonard, Dorothy A., and Carin-Isabel Knoop. Mercer Management Consulting's "Grow to Be Great" (A): The Growth Initiative. Harvard Business School Case 697-084, April 1997. (Revised May 1997.)
      • April 1997
      • Article

      Firm Asymmetries and Sequential R&D: Theory and Evidence from the Mainframe Computer Industry

      By: T. Khanna and M. Iansiti
      Keywords: Research and Development; Theory; Information; Information Infrastructure; Information Technology; Computer Industry
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      Khanna, T., and M. Iansiti. "Firm Asymmetries and Sequential R&D: Theory and Evidence from the Mainframe Computer Industry." Management Science 43, no. 4 (April 1997): 405–421.
      • 1997
      • Working Paper

      Managerial Commitments and Technological Change in the US Tire Industry

      By: Donald N. Sull, Richard S. Tedlow and Richard S. Rosenbloom
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      Sull, Donald N., Richard S. Tedlow, and Richard S. Rosenbloom. "Managerial Commitments and Technological Change in the US Tire Industry." Harvard Business School Working Paper, No. 97-070, April 1997.
      • March 1997 (Revised January 1999)
      • Case

      Cambridge Technology Partners: Corporate Venturing (August 1996)

      By: Paul A. Gompers and Catherine M. Conneely
      Concerns the decision of Jim Sims, president and CEO of Cambridge Technology Partners (CTP) to form a corporate venture capital subsidiary. CTP is a fast-growing information technology consulting firm that has been presented with many investment opportunities from... View Details
      Keywords: Decisions; Venture Capital; Leadership; Information Technology; Investment; Opportunities; Customer Focus and Relationships; Business Startups; Business Subsidiaries; Information Technology Industry; Information Technology Industry; Cambridge
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      Gompers, Paul A., and Catherine M. Conneely. "Cambridge Technology Partners: Corporate Venturing (August 1996)." Harvard Business School Case 297-033, March 1997. (Revised January 1999.)
      • March 1997 (Revised April 1998)
      • Case

      Amazon.com (A)

      By: Jeffrey F. Rayport
      Jeff Bezos, the founder and CEO of Amazon.com, an Internet-based bookseller, has created one of the most successful ventures for electronic commerce on the Web. With revenue growing at a pace of 30% per month, Bezos attributes the success of Amazon.com to its value... View Details
      Keywords: Competition; Internet and the Web; Entrepreneurship; Retail Industry
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      Rayport, Jeffrey F., and Dickson Louie. "Amazon.com (A)." Harvard Business School Case 897-128, March 1997. (Revised April 1998.)
      • March 1997 (Revised April 2001)
      • Supplement

      Microsoft in the People's Republic of China: 1998 Update

      By: Tarun Khanna and Danielle J. Melito
      Provides an update to Microsoft in the People's Republic of China--1993. View Details
      Keywords: Applications and Software; Globalized Markets and Industries; Information Technology Industry; China
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      Khanna, Tarun, and Danielle J. Melito. "Microsoft in the People's Republic of China: 1998 Update." Harvard Business School Supplement 797-107, March 1997. (Revised April 2001.)
      • 1997
      • Working Paper

      Managing Technological Transitions: Empirical Evidence from the Semiconductor Industry

      By: Marco Iansiti
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      Iansiti, Marco. "Managing Technological Transitions: Empirical Evidence from the Semiconductor Industry." Harvard Business School Working Paper, No. 96-046, March 1997.
      • February 1997 (Revised July 1997)
      • Case

      Vermeer Technologies (A): A Company Is Born

      By: Ashish Nanda
      Charles Ferguson has just heard from a venture capital (VC) consortium that it is willing to finance Vermeer Technologies, a company he has cofounded for developing Internet software. The funds are sorely needed, but the VCs have imposed some onerous conditions,... View Details
      Keywords: Venture Capital; Selection and Staffing; Applications and Software; Entrepreneurship; Information Technology Industry
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      Nanda, Ashish, and Takia Mahmood. "Vermeer Technologies (A): A Company Is Born." Harvard Business School Case 397-078, February 1997. (Revised July 1997.)
      • February 1997 (Revised April 1997)
      • Case

      Harrington Financial Group

      By: Robert C. Merton and Alberto Moel
      In early 1997, Harrington Bank, a small Indiana savings and loan (thrift) wondered what its next move should be. Harrington was acquired in 1988 by the principals of Smith Breeden Associates, a money-management and consulting firm specializing in the application of... View Details
      Keywords: Banks and Banking; Mergers and Acquisitions; Price; Risk Management; Mortgages; Contracts; Asset Management; Investment; Financial Services Industry
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      Merton, Robert C., and Alberto Moel. "Harrington Financial Group." Harvard Business School Case 297-088, February 1997. (Revised April 1997.)
      • February 1997 (Revised December 2012)
      • Case

      Jim Sharpe: Extrusion Technology, Inc. (B)

      By: H. Kent Bowen and Barbara Feinberg
      Jim Sharpe, 11 years after receiving his MBA from Harvard and working for others, has finally become his own boss and 100% owner of manufacturer of aluminum extrusions. After 10 months of an unfunded search, he acquires the business in an LBO and prepares to face his... View Details
      Keywords: Information Technology; Entrepreneurship; Business Ventures; Business or Company Management; Competency and Skills; Management Teams; Risk and Uncertainty; Manufacturing Industry; United States
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      Bowen, H. Kent, and Barbara Feinberg. "Jim Sharpe: Extrusion Technology, Inc. (B)." Harvard Business School Case 697-079, February 1997. (Revised December 2012.)
      • February 1997 (Revised September 1998)
      • Case

      American Management Systems, Inc.: The Knowledge Centers

      By: Dorothy A. Leonard and Sylvia Sensiper
      Senior management at AMS, a business and information technology consulting company, is growing at 28% annually and assimilating 1,800 new hires a year. AMS has recently instituted a new knowledge management strategy, a group of six knowledge centers (virtual... View Details
      Keywords: Information Technology; Innovation and Management; Technological Innovation; Knowledge Management; Management Teams; Business Strategy; Consulting Industry; United States
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      Leonard, Dorothy A., and Sylvia Sensiper. "American Management Systems, Inc.: The Knowledge Centers." Harvard Business School Case 697-068, February 1997. (Revised September 1998.)
      • 1997
      • Chapter

      Patent Scope and Emerging Industries: Biotechnology, Software, and Beyond

      By: Josh Lerner and Robert P. Merges
      Keywords: Patents; Applications and Software; Genetics; Information Technology Industry; Information Technology Industry
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      Lerner, Josh, and Robert P. Merges. "Patent Scope and Emerging Industries: Biotechnology, Software, and Beyond." In Competing in the Age of Digital Convergence, edited by D. B. Yoffie, 301–324. Boston: Harvard Business School Press, 1997.
      • 1997
      • Chapter

      Winners and Losers--Industry Structure in the Converging World of Telecommunications, Computing, and Entertainment

      By: D. J. Collis, P. W. Bane and S. P. Bradley
      Keywords: Supply and Industry; Communication; Information Technology; Entertainment; Competition; Conflict and Resolution; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry
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      Collis, D. J., P. W. Bane, and S. P. Bradley. "Winners and Losers--Industry Structure in the Converging World of Telecommunications, Computing, and Entertainment." In Competing in the Age of Digital Convergence, edited by D. B. Yoffie. Boston: Harvard Business School Press, 1997.
      • January 1997 (Revised November 1997)
      • Case

      IBM and Siemens: Revitalizing the Rolm Division (A)

      By: Ashish Nanda, Antonio Davila and Georgia Levenson
      The case opens with a discussion of the evolution of the private branch exchange industry in the 1970s and 1980s. It follows the path of Rolm from an independent company to an IBM acquisition and its problem as an IBM division. Then describes Siemens' growing interest... View Details
      Keywords: Communication Technology; Restructuring; Joint Ventures; Negotiation Participants; Business Divisions; Problems and Challenges; Acquisition; Telecommunications Industry
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      Nanda, Ashish, Antonio Davila, and Georgia Levenson. "IBM and Siemens: Revitalizing the Rolm Division (A)." Harvard Business School Case 397-058, January 1997. (Revised November 1997.)
      • January 1997
      • Exercise

      Negotiating Corporate Change: Confidential Information, Paul Stokes, VP, Health and Beauty Aids Division

      By: James K. Sebenius
      This case provides the confidential role information necessary for one person in a four-person negotiation simulation about a major corporate change. Specifically, it describes the role of Paul Stokes as he attempts to negotiate a new uniform corporate information... View Details
      Keywords: Business Units; Transformation; Information Management; Negotiation Deal; System; Beauty and Cosmetics Industry; Beauty and Cosmetics Industry
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      Sebenius, James K. "Negotiating Corporate Change: Confidential Information, Paul Stokes, VP, Health and Beauty Aids Division." Harvard Business School Exercise 897-060, January 1997.
      • January 1997 (Revised June 1997)
      • Case

      Southwire: Beyond 2000

      By: F. Warren McFarlan and Melissa Dailey
      Southwire, based in Carrollton, GA, was the leading producer of aluminum and copper rod, wire, and cable for the transmission and distribution of electricity. In one decade, CEO Roy Richards, Jr. grew annual sales from $500 million in 1985 to $1.9 billion in 1995, an... View Details
      Keywords: Leading Change; Growth Management; Competitive Strategy; Global Strategy; Manufacturing Industry
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      McFarlan, F. Warren, and Melissa Dailey. "Southwire: Beyond 2000." Harvard Business School Case 397-074, January 1997. (Revised June 1997.)
      • 1997
      • Article

      Are Computers Gender-neutral? Gender Stereotypic Responses to Computers with Voices

      By: C. I. Nass, Y. Moon and N. Green
      Keywords: Information Technology; Gender
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      Nass, C. I., Y. Moon, and N. Green. "Are Computers Gender-neutral? Gender Stereotypic Responses to Computers with Voices." Journal of Applied Social Psychology 27, no. 10 (1997): 864–876.
      • Article

      Managerial Commitments and Technological Change in the U.S. Tire Industry

      By: D. Sull, R. Tedlow and R. Rosenbloom
      Keywords: Management; Information Technology; Change; Manufacturing Industry; Manufacturing Industry
      Citation
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      Sull, D., R. Tedlow, and R. Rosenbloom. "Managerial Commitments and Technological Change in the U.S. Tire Industry." Industrial and Corporate Change 6, no. 2 (March 1997): 461–501.
      • December 1996 (Revised June 1998)
      • Case

      Midnight Networks, Inc.

      By: H. Kent Bowen and Marilyn Matis
      Midnight Networks, Inc., is a small computer network validation company. This case describes how the five founders built their business from operations earnings and how they established "best practices" operational processes to run their firm successfully. Operational... View Details
      Keywords: Corporate Entrepreneurship; Business or Company Management; Operations; Organizational Culture; Applications and Software; Business Startups; Business Growth and Maturation; Information Technology Industry; Massachusetts
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      Bowen, H. Kent, and Marilyn Matis. "Midnight Networks, Inc." Harvard Business School Case 697-019, December 1996. (Revised June 1998.)
      • December 1996 (Revised July 2002)
      • Background Note

      Note on Marketing and the Internet

      By: John A. Deighton, Alison Berkley and John Barabino
      The World Wide Web is new, a comprehensive marketing environment. It is a medium for direct marketing, for retailing and distribution, for the delivery of service and product elements, for marketing research, and even for posting and testing prices. This note explores... View Details
      Keywords: Marketing; Internet and the Web; Digital Marketing
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      Deighton, John A., Alison Berkley, and John Barabino. "Note on Marketing and the Internet." Harvard Business School Background Note 597-037, December 1996. (Revised July 2002.)
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