Employees - Publications - Faculty & Research

10 Feb 2015
First Look

First Look: February 10

make a significant decision about their young company's sales function. DoubleDutch's key product was a mobile application (app) and event management platform that customers could use to better engage and connect with their event participants (e.g., attendees at a... View Details

Keywords: Sean Silverthorne

04 Aug 2014
Op-Ed

Why Small-Business Lending Is Not Recovering

economists have recently modeled that increasing regulatory burdens are forcing banks to hire additional full-time employees focused on oversight and enforcement, which can hurt the return on assets of some community banks by as much as... View Details

Keywords: by Karen Mills; Banking; Financial Services

12 Jan 2015
Research & Ideas

Regulators Ease Up on Companies Generating Political Benefits

employment rolls in the form of reduced enforcement? To test his theory, Heese gathered 30 years of data on publicly traded companies, classifying them by "employment intensity"—that is, the number of a firm's employees relative... View Details

Keywords: by Michael Blanding

26 Jun 2012
First Look

First Look: June 26

subsidiary's managing director (a large reason for the organization's underperformance) and to corporate. In his first three months, he had taken steps to prepare the organization for change. Yet the lack of more tangible actions and results left him open to criticism... View Details

Keywords: Sean Silverthorne

05 Feb 2019
First Look

New Research and Ideas, February 5, 2019

elephant attack to become a leading artificial intelligence software company. The case describes his unusual management approach emphasizing employee testing and selection, customer testing and selection, and a high degree of... View Details

Keywords: Dina Gerdeman

24 Jun 2014
First Look

First Look: June 24

trust, employee commitment, and "ownership" behaviors of both employees and clients-could explain and be used to predict up to half of the difference in operating income between agency offices of a... View Details

Keywords: Sean Silverthorne

28 Feb 2012
First Look

First Look: Feb. 28

Based on surveys gathered from 140 employees in a division of a global chemical company, we found that direct knowledge and reflected knowledge enhanced trust differentially. While both enhanced feelings of closeness with others, results... View Details

Keywords: Sean Silverthorne

15 Nov 2011
First Look

First Look: November 15

The company could also revisit the previous two applications, tracking and tracing processed meat and tracking employee safety practices. At the other extreme, after seven years of R&D and marketing efforts and millions of dollars in... View Details

Keywords: Sean Silverthorne

10 Apr 2018
First Look

First Look at New Research, April 10, 2018

https://cb.hbsp.harvard.edu/cbmp/product/518046 Harvard Business School Case 518-061 Kellogg Company/eighteen94 capital With 33,000 employees and revenues of $13 billion in 2016, Kellogg Company was the world’s largest producer of branded... View Details

Keywords: Sean Silverthorne

13 Dec 2016
First Look

December 13, 2016

average of $33 per month. Premium clubs also continued to flourish, while the competition from not-for-profits such as university and employee gyms continued unabated. In 2016, the new CEO announced a new strategy to counter these... View Details

Keywords: Carmen Nobel

31 Jan 2012
First Look

First Look: Jan. 31

PublicationsHow Leaders Kill Meaning at Work Authors:Teresa Amabile and Steven Kramer Publication:The McKinsey Quarterly, no. 1 (January 2012) Abstract Senior executives routinely undermine creativity, productivity, and commitment by damaging the inner work lives of... View Details

Keywords: Sean Silverthorne & Carmen Nobel

17 Mar 2022
Research & Ideas

Navigating Tradeoffs: How Purpose Becomes a Company's ‘Lighthouse in the Storm’

orient them and see them through the complexity of negotiating tradeoffs. DEEP PURPOSE. Copyright © 2022 by Ranjay Gulati. Reprinted here with permission from Harper Business, an imprint of HarperCollins Publishers. Read more about why it’s important for companies to... View Details

Keywords: by Ranjay Gulati

27 Jul 2019
Op-Ed

Does Facebook's Business Model Threaten Our Elections?

investing billions of dollars and tens of thousands of employees and contractors to implement it. The market capitalization of the company dropped over $100 billion in one day, now roughly back to the pre-crisis level. At the same time,... View Details

Keywords: by George Riedel

22 Aug 2017
First Look

First Look at New Research and Ideas, August 23

and disengaged employees. Philipp Schramm, the new CFO, must figure out how to enact positive change with a team of unenthusiastic employees and a near-toxic culture. Purchase this case:... View Details

Keywords: Sean Silverthorne

17 Nov 2015
First Look

November 17, 2015

Case 615-044 Trouble at Tessei In 2005, Teruo Yabe is asked to revive Tessei, the 669-person JR-East subsidiary responsible for cleaning its Shinkansen ("bullet") trains. Operational mistakes, customer complaints, safety issues, and View Details

Keywords: Sean Silverthorne

17 Mar 2011
Research & Ideas

Harvard Business School Faculty Comment on Crisis in Japan

companies tend to look out for the welfare of their employees in such an effective fashion. The impact of this at the national level can be seen from the Japanese people's response to previous crises, including the earthquake in Kobe in... View Details

Keywords: Re: Multiple Faculty

03 Mar 2003
Research & Ideas

The Ingredients of a Deal Disaster

and a last-minute plan to swap employees between the two companies, the dealer conflicts intensified, KDC market share declined sharply, losses mounted, 2,000 jobs were cut, and ultimately, the venture was dissolved. Subject to more than... View Details

Keywords: by Ron S. Fortgang, David A. Lax & James K. Sebenius

27 Jan 2003
Research & Ideas

New Cluster Mapping Project Helps Companies Locate Facilities

(www.icic.org), has shown that inner cities have advantages in terms of proximity to transportation infrastructure, unmet market needs, lower employee turnover and much more. Have you seen a growing awareness of the potential of urban... View Details

Keywords: by Sean Silverthorne

16 Jul 2024
Op-Ed

Corporate Boards Are Failing in Their No. 1 Duty

with Azure, acquiring LinkedIn in social media and Activision/Blizzard in gaming, and investing in OpenAI to gain control of ChatGPT. Equally important, he transformed the Microsoft culture from an arrogant bureaucracy into an empowered organization focused on growth... View Details

Keywords: by Bill George

September 2019
Case

Shell: A Company of Opportunity?

By: Joseph B. Fuller and Emer Moloney

The Opportunity Hub was a cloud-based platform that enabled managers to market projects they were working on and associated resourcing needs as “Opportunity Owners” and employees, or “Opportunity Seekers,” to browse these statements of need and engage when they had... View Details