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Show Results For
- All HBS Web
(4,774)
- People (15)
- News (839)
- Research (3,230)
- Events (22)
- Multimedia (11)
- Faculty Publications (1,586)
- 16 Jul 2024
- Op-Ed
Corporate Boards Are Failing in Their No. 1 Duty
who doesn’t understand the nuances of the business or how to effectively manage its people. In recruiting Bob Nardelli from GE, Home Depot’s board failed to choose someone who understood the retail business... View Details
Keywords: by Bill George
- 01 Sep 2004
- News
Faculty Research
investigate. Mission to Mars: It Really Is Rocket Science Do the successful Mars missions mean NASA again has the right stuff? Associate Professor Alan MacCormack dissects the space agency’s “Faster, Better, Cheaper” program. His findings may help earthbound View Details
- 10 Apr 2006
- Research & Ideas
Lessons from the Browser Wars
order to slow the build-up of network effects around the first mover and ensure that the second mover's product begins to build up a critical mass. A number of smaller strategic elements converge to generate this window of opportunity,... View Details
- 13 Jan 2016
- Research & Ideas
The Problem with Productivity of Multi-Ethnic Teams
members and their superiors, they found the opposite effect. When ethnicity was different, it raised the fraction of completed visits by 14 percent and led to meetings that were 69 percent longer. “If you have a manager that is the same... View Details
Keywords: by Michael Blanding
- December 2010
- Teaching Note
Cresud S.A., Farmer or Real Estate Developer? (TN)
By: Arthur I Segel and Andrew Pierson Terris
Teaching Note for 211-011. View Details
- 12 Jun 2006
- Research & Ideas
The Promise of Channel Stewardship
encouraged to stay in the system. Far from it. Stewardship involves careful construction and management of channel relationships so that the valuable members are suitably rewarded and the less valuable members are weeded out. When a... View Details
- 15 Oct 2012
- Research & Ideas
Why Business IT Innovation is so Difficult
Harvard Business School professor Kristina Steffenson McElheran studies the effect of information technology on business process innovation. It's a topic, she is sometimes told, that is, well, less than exciting. "I've had people say to... View Details
Keywords: by Maggie Starvish
- 07 Oct 2019
- Sharpening Your Skills
How Companies Can Make Up with (Very) Unhappy Customers
customer experience faces cutbacks, what services get chopped? Fix This! Why is it so Painful to Buy a New Car? Car-buying sends shivers up the backbones of American consumers, so why hasn’t the industry stepped up to create a better experience? Research Papers... View Details
- 01 Sep 2004
- News
Outsourcing for Radical Change
Linder Photo Courtesy of Accenture Institute As research director at the Accenture Institute for High Performance Business, Jane C. Linder (MBA 1976, DBA 1989) was asked to provide a managing director with new material for a speech on... View Details
- 04 Nov 2002
- What Do You Think?
What’s Best for the Corporate Brain?
Summing Up Those offering insights into ways to make the corporate brain function more effectively suggest that the corporate brain may be as complex as its biological counterpart. Respondents alternatively focused on learning, constant... View Details
Keywords: by James Heskett
- 25 Oct 2017
- Research & Ideas
Will Machine Learning Make You a Better Manager?
increasingly using ML to manage many aspects of their business operations. “There’s been an explosion,” Teodorescu says. “It’s becoming less of a field in itself and more and more of a tool for people in other fields to use.” In a new... View Details
- 05 Jul 2011
- News
The Business of Champions
outstanding performance this year. One fan watching with particular interest was Ken Baumgartner (MBA ’02), investment director at Wellington Management in Boston. He along with Gord Kluzak (MBA ’98) is not only an HBS alum but also a... View Details
- 01 Jun 2015
- News
Alumni and Faculty Books for June 2015
expectations; create and implement an effective customer-access strategy; capture and leverage the customer’s voice to set priorities and improve products, services, and marketing; and use customer-relationship- View Details
- 02 Feb 2007
- What Do You Think?
Is There Too Little “Know Why” In Business?
BP and Body Shop. At what point in time was purpose not enough? Too often, I see controls (structure) put in place that effectively raise barriers to both the understanding of, and more importantly a connection to, the company... View Details
Keywords: by Jim Heskett
- 01 Jun 2018
- News
Case Study: Tip the Scale
lights are out. Ideally, orders flow directly from order entry to a warehouse management system, but they can also be scanned or entered manually. None of this is new. I’ve seen it used for everything from tiny, lightweight products... View Details
- 01 Dec 2018
- News
A Force for Good
forged his career at the nexus of business and social impact. With his latest project, Skillist, he is building a fairer, more effective hiring process. Skillist is a proprietary, skills-based application system that works with companies... View Details
- March 2011 (Revised October 2011)
- Case
If We Ran the World
By: Hanna Halaburda, Radka Dohnalova and Aldo Sesia
Cindy Gallop launched IfWeRanTheWorld (IWRTW) in February 2010, as what the tech world called minimum viable product, in order to real-world test Gallop's "business of the future" concept while development was ongoing. IWRTW was conceived to bring together human good... View Details
Keywords: Business Model; Outcome or Result; Growth and Development Strategy; Decision Choices and Conditions; Network Effects
Halaburda, Hanna, Radka Dohnalova, and Aldo Sesia. "If We Ran the World." Harvard Business School Case 711-490, March 2011. (Revised October 2011.)
- 07 Jan 2015
- Research & Ideas
The Quest for Better Layoffs
video case studies of laid-off workers, as well as a couple of technical notes for students—one focusing on best practices for managers as they consider workforce reductions; the other on the overall effects... View Details
- 01 Mar 2011
- News
Faculty Books
human judgment, the authors show how to secure a place for ethics in our workplaces, institutions, and daily lives. Being the Boss: The 3 Imperatives for Becoming a Great Leader by Linda A. Hill and Kent Lineback (Harvard Business Review Press) Becoming an View Details
- 27 Oct 2011
- Research & Ideas
Horrible Boss Workarounds
On film, few characters are more obviously villainous than the extremely bad boss. There's Star Wars' Darth Vader (who manages a disrespectful underling by strangling him with his mind), Katharine Parker in Working Girl (who shamelessly... View Details
Keywords: by Carmen Nobel