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- All HBS Web
(3,898)
- People (1)
- News (648)
- Research (2,811)
- Events (7)
- Multimedia (5)
- Faculty Publications (1,743)
- 01 Oct 2002
- News
Class Notes Extra
interviewing and tracking subscribers and customers on behalf of clients in publishing and other industries. He lives in Murfreesboro, Tennessee, with his wife and three children. Since his college days at the University of Massachusetts,... View Details
- 01 Dec 2003
- News
Can Manufacturing Keep Its Edge?
“Pretty straightforward. Pretty frightening.” That’s how Jim Sharpe (MBA 1976), chairman and CEO of Extrusion Technology, Inc. (ET), describes an out-of-the-blue situation his company faced two years ago, when its largest customer... View Details
- 06 Oct 2011
- What Do You Think?
How Will the ‘Moneyball Generation’ Influence Management?
analysis. Many of them could be regarded as "indirect" performance measures, presumably of interest to managers and the investment analysts who regularly examine their work. They included such things as the proportion of new... View Details
Keywords: by James Heskett
- 01 Mar 2017
- News
Students Forecast Climate Change’s Impact
MORE Watch three students discuss their approach to the climate change challenge MORE Watch three students discuss their approach to the climate change challenge Professors Mike Toffel and Marco Iansiti presented the more than 900 RC students in their Technology &... View Details
Keywords: Dan Morrell
- 01 Mar 2006
- News
Entrepreneur's Notebook with Paul Conforti and Kim Moore (both MBA '97)
managing call centers for insurance companies but wanted to switch from telephonic to face-to-face service, so I decided to focus on restaurants. I spent the first year at HBS researching the industry and settled on desserts. They are the... View Details
- 04 Jun 2001
- Research & Ideas
Why dot.coms Will Rise Again
products at medium and small retailers. F. Warren McFarlan "[Li & Fung's] expertise comes in managing all customer relationships, knowing who is good at what, who has high quality, who has low... View Details
Keywords: by Martha Lagace
- 29 Oct 2021
- Blog Post
Helping Women in Mexico to Live Fulfilled and Healthy Lives
three C’s: Content, Community, and Care. For Content, Plenna is a modern source of information for women’s health; you can find tips on birth control, managing vaginal infections, and general gynecology. We’re also building a strong... View Details
- 08 Aug 2018
- News
Getting Life Back in Balance
Photos by Louise Agnew The day he returned home to Australia from three months in Harvard Business School’s General Management Program, Benjamin Gower (GMP 19, 2015) quit his job as senior vice president of operations for Australian... View Details
Keywords: Jennifer Myers
- 01 Jun 2001
- News
Q&A: Donna Dubinsky
pretty well on fine-tuning the product, and it took off quickly. Why do entrepreneurial ventures hold such appeal for you? I like creating and building things. I’m not much of an administrator, so simply managing something that is running... View Details
- 20 Apr 2016
- Research & Ideas
When CEOs Become Activists
controversial issues like civil rights and climate change? Two, in terms of consumer response, does CEO activism affect customer perceptions about the company? (They recently discussed the paper in the New York Times.) “What prompted this... View Details
- 01 Jan 2005
- News
Louis V. Gerstner, Jr., MBA 1965
having it deliver to customers integrated technology services that would build and manage all aspects of their IT strategy-even if it meant incorporating products made by IBM's competitors. In an expanding... View Details
- 01 Sep 2008
- News
The MBA Turns 100
Six months before Harvard Business School officially opened in October 1908, the School had no classrooms, no faculty, and no curriculum. But its proponents had a Big Idea: Create a professional school designed to train managers for a... View Details
- 01 Dec 2019
- News
Alumni and Faculty Books for December 2019
William Barclay Harding Professor of Business Administration; Chair, General Management Program Harvard Business Review Press (February 2020) When it comes to improving customer experiences, trying out new... View Details
- 29 May 2006
- Research & Ideas
Why CEOs Are Not Plug-and-Play
"Is talent management portable?" That's the question asked and answered in a recent Harvard Business Review article discussing issues surrounding how top managers can transfer their skill sets to a... View Details
- 01 Jun 1998
- News
Diversity and Community
at IBM? What can be done to maximize your group's productivity? What should IBM be doing to maximize the pursuit of business opportunities, based on the purchasing decisions of the customers you deal with? What should IBM be doing to help... View Details
Keywords: Garry Emmons
- Profile
Stephanie Atiase
HBS came in the summer before her senior year of college, when she arrived on campus as part of the Summer Venture in Management Program. "I realized HBS was a place where I could augment my undergraduate studies in business – and... View Details
- 01 Jun 2000
- News
Going Public: Shari P. Hubert
Dartmouth, Hubert moved up the ranks at Merck and was working as a customer segment manager in employer marketing when she decided to apply to HBS. The most crucial lesson she has learned at HBS is the... View Details
Keywords: Deborah Blagg
- Profile
Rocio Parra
among students and faculty. We did quant studies on campus and on Facebook, plus qualitative studies through faculty interviews and close observation of students using the product. Our team won first place — and I became really interested in marketing strategy and... View Details
- 04 Mar 2013
- Lessons from the Classroom
Lessons from Running GM’s OnStar
Among the most popular elective courses at Harvard Business School is Building and Sustaining a Successful Enterprise (BSSE). Developed by Professor Clayton M. Christensen, the course teaches future leaders how to use well-researched academic theories to understand... View Details
- March 2001 (Revised July 2002)
- Case
WingspanBank.com (B): Should This Bird Still Fly?
By: Sandra J. Sucher and Stacy McManus
WingspanBank.com is launched to critical acclaim, but its fate is hardly certain. Bank One's new CEO, Jamie Dimon, must decide what to do with what is now a second Web site for the bank's current and prospective customers. View Details
Keywords: Business Model; Business Startups; Customers; Innovation and Management; Organizations; Complexity; Web Sites; Financial Services Industry
Sucher, Sandra J., and Stacy McManus. "WingspanBank.com (B): Should This Bird Still Fly?" Harvard Business School Case 601-071, March 2001. (Revised July 2002.)