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  • January 2007 (Revised August 2007)
  • Case

Lobbying for Love? Southwest Airlines and the Wright Amendment

By: Felix Oberholzer-Gee, Dennis A. Yao, Libby Cantrill and Patricia Wu
The fall of 2004 brought exciting news to Love Field, the Texas headquarters of Southwest Airlines. Delta Airlines, one of Southwest's main competitors, had announced that it would dramatically decrease service from the nearby Dallas/Fort Worth International (DFW)... View Details
Keywords: Governing Rules, Regulations, and Reforms; Government Legislation; Business and Government Relations; Opportunities; Competitive Advantage; Air Transportation Industry; Texas
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Oberholzer-Gee, Felix, Dennis A. Yao, Libby Cantrill, and Patricia Wu. "Lobbying for Love? Southwest Airlines and the Wright Amendment." Harvard Business School Case 707-470, January 2007. (Revised August 2007.)
  • March 2002 (Revised March 2008)
  • Case

Saudi Arabia: Getting the House in Order

By: Richard H.K. Vietor and Rebecca Evans
Provides a vehicle to explore Islamic development and political issues within BGIE (business, government, and international economy). Set in early 2002, the case focuses on Crown Prince Abdullah's efforts to liberalize a failing rentier state, that had been dependent... View Details
Keywords: Disruption; Development Economics; Non-Renewable Energy; Governing Rules, Regulations, and Reforms; International Relations; Leading Change; Saudi Arabia; Middle East
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Vietor, Richard H.K., and Rebecca Evans. "Saudi Arabia: Getting the House in Order." Harvard Business School Case 702-031, March 2002. (Revised March 2008.)
  • 06 Apr 2020
  • Research & Ideas

Where Do Workers Go When the Robots Arrive?

on such shifts is available. They also controlled for conditions during the Great Recession, to see if the pattern held even in recession. It did. Three fewer people move into a region for each robot added versus an area where local... View Details
Keywords: by Rachel Layne; Manufacturing
  • 06 Jun 2012
  • What Do You Think?

Is Something Wrong with the Way We Work?

do with how to get control of our work lives and our personal networking technologies hit my desk within a matter of days. Two were of particular interest. The first, iDisorder: Understanding Our Obsession With Technology and Overcoming... View Details
Keywords: by James Heskett; Consulting
  • 05 Aug 2010
  • What Do You Think?

What Is Customer Opinion Good For?

Jacoline Loewen pointed out that "Asking the customer's opinion is great for quality control check(s), but for creative strategy get beyond the client." Gerald Nanninga commented that "consumers are very good at explaining frustrations... View Details
Keywords: by Jim Heskett; Technology
  • 02 Jul 2010
  • What Do You Think?

Is Profit as a “Direct Goal” Overrated?

long-term effect because they are so complex, a manager's information so incomplete, the competitive environment so complicated, analytic techniques so inadequate, and the number of things over which a manager has control so limited, that... View Details
Keywords: by Jim Heskett
  • 13 May 2002
  • Book

Bringing the Master Passions to Work

accounts is also the telltale sign of the desire to impress by expressing—to control other minds through erudition, wit, and eloquence. We can seize others "by their minds" with our justificatory strategies. We get them to see... View Details
Keywords: by Mihnea C. Moldoveanu & Nitin Nohria
  • 10 Oct 2017
  • First Look

First Look at New Research and Ideas, October 10, 2017

Abstract—We investigate how the scientific community's perception of a scientist's prior work changes when one of his articles is retracted. Relative to non-retracted control authors, faculty members who experience a retraction see the... View Details
Keywords: Sean Silverthorne
  • 16 Oct 2018
  • First Look

New Research and Ideas, October 16, 2018

DSMC holds as a consistent pattern in a dynamic equilibrium. Given DSMC, clusters of firms making different complementary goods, including open platforms with surrounding ecosystems, can survive and compete effectively against integrated firms that View Details
Keywords: Dina Gerdeman
  • 29 Aug 2017
  • First Look

First Look at New Research and Ideas, August 29

explores the personal motivations and ambitions of Tam Le, who is simultaneously assuming control of the restaurant and exploring a number of other commercial ventures unrelated to the legacy family business. Purchase this case:... View Details
Keywords: Sean Silverthorne
  • 08 Jan 2016
  • Research & Ideas

Is it Worth a Pay Cut to Work for a Great Manager (Like Bill Belichick)?

succession planning processes are very important in leveraging great executives and managers. It pays for firms to invest in hiring and developing great managers. Second, a given year’s winning percentage is not affected by the previous year’s winning percentage View Details
Keywords: by Boris Groysberg & Abhijit Naik; Sports
  • 02 Jul 2015
  • Op-Ed

The Future of the Greek Economy

measures. But he is wrong in his assumption that the approach he has followed for the past six months will help the Greek people. Greece is now closer than ever to an exit from the European Union. As of today, capital controls limit the... View Details
Keywords: by Laura Alfaro, Dante Roscini & George Serafeim; Banking
  • 01 Sep 2009
  • First Look

First Look: September 1

of capital within an economy. The theory predicts that GAAP's principal focus, as shaped by the demand for and supply of financial information, is on the use of the income statement and balance sheet for performance measurement and View Details
Keywords: Martha Lagace
  • 09 Feb 2004
  • Research & Ideas

Got a New Strategy? Now Make it Happen

Technologies' Systems Generation and Delivery Unit (SGDU), was charged with creating a single global company from a set of fragmented businesses in Asia, Europe, and the United States. To gain control over product decisions being made by... View Details
Keywords: by Michael Beer & Russell A. Eisenstat
  • 25 Jan 2011
  • First Look

First Look: Jan. 25

Brigham and Women's Physician's Organization (BWPO) and its corporate parent disagree over who has jurisdiction over significant legacy funds. Are they controlled by the BWPO or do they belong to BWPO's corporate parent? The BWPO and its... View Details
Keywords: Sean Silverthorne
  • 13 Sep 2011
  • First Look

First Look: September 13

in the control group receive a standard volunteer contract often offered for this type of task, whereas agents in the three treatment groups receive small financial rewards, large financial rewards, and non-financial rewards,... View Details
Keywords: Sean Silverthorne
  • 29 Sep 2009
  • First Look

First Look: September 29

retention rates over one-, two-, and three-year horizons. The documented relationship between the use of online banking and customer retention remains positive even after controlling for self-selection into the online channel. We also... View Details
Keywords: Martha Lagace
  • 07 Oct 2008
  • First Look

First Look: October 7, 2008

in our data set by non-negotiation organizational research reveals that more open systems assumptions increase the likelihood that a negotiation article will be cited in organizational studies, after controlling for other, previously... View Details
Keywords: Martha Lagace
  • 29 Jun 2009
  • Sharpening Your Skills

Sharpening Your Skills: Leading Change

automatically must be delegated to the damage control specialists. Plans and actions should always focus on others' hearts as much or more than their minds. If you are at a middle or low level in an organization and see how a crisis can... View Details
Keywords: by Staff
  • September 2019 (Revised January 2020)
  • Case

Gun Safety in America: Three Leaders Propose Innovative Solutions

By: Rosabeth Moss Kanter and Joseph Paul
Gun violence was a significant problem in America. Three Harvard Advanced Leadership Initiative Fellows Christy Wood, Russell Sternlicht, and Gareth Glaser each decided to do something about gun safety. They each used their professional and leadership experience to... View Details
Keywords: Gun Violence; Guns; Advanced Leadership; Advanced Leadership Initiative; Innovation; Innovation & Entrepreneurship; Social Change; Social Responsibility; Leadership; Change Management; Experience and Expertise; Social Entrepreneurship; Values and Beliefs; Policy; Governing Rules, Regulations, and Reforms; Leading Change; Non-Governmental Organizations; Social Issues; Innovation and Invention; Corporate Social Responsibility and Impact; United States
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Kanter, Rosabeth Moss, and Joseph Paul. "Gun Safety in America: Three Leaders Propose Innovative Solutions." Harvard Business School Case 320-004, September 2019. (Revised January 2020.)
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