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Show Results For
- All HBS Web
(8,175)
- People (49)
- News (3,050)
- Research (3,186)
- Events (20)
- Multimedia (96)
- Faculty Publications (1,165)
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- 02 Nov 2016
- What Do You Think?
Are Employees Becoming Job 'Renters' Instead of 'Owners'?
Summing Up: Is Job Ownership Nature or Nurture? Employees increasingly are becoming “job renters.” For some, it is a disturbing trend. It doesn’t have to happen. And the phenomenon isn’t universal. These observations by respondents to... View Details
Keywords: by James Heskett
- 25 Jul 2005
- Research & Ideas
An Organization Your Customers Understand
the strategy and marketing literature on the importance of creating customer value. In our everyday language, we think of a customer as someone who buys goods or services. But we have recently witnessed an... View Details
Keywords: by Robert Simons
- 19 Nov 2014
- HBS Case
Marketing Marijuana
one," says Quelch. "Can you pass those prices on (to consumers) and command a brand premium? I think the answer is yes—there is a large segment of the recreational market—including relatively... View Details
- 04 Nov 2002
- What Do You Think?
What’s Best for the Corporate Brain?
edge"—is stimulating ways of thinking about these questions. As Stewart and others have concluded, intellectual capital comprises a "hierarchy of knowledge"—data, information, knowledge, View Details
Keywords: by James Heskett
- 09 Dec 2015
- Research Event
When Hosts Attack: The Competitive Threat of Online Platforms
economy. “A platform owner may imitate them and enter their markets by offering similar products,” Zhu explained. “Before you build your business model around platforms, you need to think about how to... View Details
- 17 Nov 2014
- Lessons from the Classroom
Managing the Family Business: Are Optimists or Pessimists Better Leaders?
office or leading the family are less likely to foster a culture of growth, risk taking, and wealth creation. According to Jeremy Dean, a researcher at University College London, optimists prefer to think... View Details
- 31 Jan 2005
- Research & Ideas
Rethinking Marketing’s Conventional Wisdom
the BMW case is that it's a completely different way of thinking about customers—it's an invitation, not a heavy sell. You can download the films and keep them—you don't have to buy a car. View Details
- 11 Dec 2006
- Research & Ideas
Fixing Price Tag Confusion
rental charge and a charge for the remote. Do partitioned prices help the consumer make an informed decision or just add to his or her confusion? Do partitioned prices increase demand? Is an online grocer better off presenting a customer... View Details
- 13 Dec 2004
- Research & Ideas
How Leaders Create Winning Streaks
Building organizational confidence, and turning losing streaks into winning streaks, is the work of leaders. Great leaders build winning streaks, prevent losing streaks, and in turnaround situations, they... View Details
Keywords: by Rosabeth Moss Kanter & Walter Kiechel
- 06 Jun 2013
- Op-Ed
How to Do Away with the Dangers of Outsourcing
facing a one-time problem or a one-industry or one-nation crisis. If firms are going to continue to operate in an outsourced world—and there's no inherent reason they should not—they need to find a more systematic way of thinking about... View Details
- 08 Jul 2002
- What Do You Think?
Have We Carried the Concept of Alignment Too Far?
Paulson said last month, "I cannot think of a time when business overall has been held in less repute." Regardless of the facts and the appropriateness of the responses, it now appears that actions... View Details
Keywords: by James Heskett
- 07 Apr 2003
- Research & Ideas
How the U.S. Army Develops Leaders
high turnover, waning commitment, missed recruiting goals, and officer retention nightmares. By studying the development of professional identity over time within the Army's career structure, we hoped to identify a conceptual leverage... View Details
Keywords: by Martha Lagace
- 07 Oct 2011
- Research & Ideas
The Steve Jobs Legacy
think about quality-of-life and how it can be measured and improved, but they have certainly improved the daily experience of billions of consumers when they interact with... View Details
- 12 Oct 1999
- Research & Ideas
Value Judgments: Business Ethics Across Borders
part of the inauguration of the HBS Asia-Pacific Research Office. "In order to be effective, they must find ways to deal with differences in how people think about matters such as authority, fairness, responsibility, View Details
Keywords: by Judith A. Ross
- 21 Jan 2015
- Lessons from the Classroom
Managing the Family Business: Market Basket’s Lessons About Buyouts
proud, or exuberant. These emotions can get in the way of thinking about each party's self-interest and also the interests of the larger shareholder group and the company.... View Details
Keywords: Retail
- 06 Aug 2001
- Research & Ideas
Go Global—or No? Can You Make the Case?
speak up again. "I have to admit I'm skeptical about joint ventures. I think it will probably take too long to negotiate and sign the contracts, which won't even cover all the eventualities. At some... View Details
Keywords: by Walter Kuemmerle
- 12 Jan 2004
- Research & Ideas
Does Your HQ Operation Fit With Corporate Strategy?
size of a company's headquarters—it could be that profitable companies waste their money on large headquarters—but it does suggest that companies should not necessarily be looking to minimize the size of their headquarters. Q: The lean View Details
Keywords: by Martha Lagace
- 01 Jun 2020
- What Do You Think?
Will Challenged Amazon Tweak Its Retail Model Post-Pandemic?
several of Amazon’s competitors out-thought Bezos & Co. to take advantage of an economic shock.” Nevertheless, there was no shortage of advice for a Company that may not need much. The advice fell into suggestions regarding supply chain management View Details
- 08 Apr 2011
- Research & Ideas
Will the Japan Disaster Remake the Landscape for Green Energy in Asia?
speaking on the current movement in Asia to shift to green and renewable energy sources. The event, moderated by HBS professor Ramana Nanda, was cosponsored by the student-run HBS Asia Business Club, Harvard Asia Law Society, View Details
- 03 Jan 2018
- What Do You Think?
In the Wake of #MeToo, Should Corporate Boards Hire Compliance Officers?
SUMMING UP Would More Women in Leadership Help Mitigate #MeToo Concerns? If a good case study is one that splits a class down the middle on an important issue while surfacing creative responses, this month's column on how best to encourage corporate compliance... View Details
Keywords: by James Heskett