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      • 1 Apr 1992
      • Conference Presentation

      Intrinsic Motivation and Artistic Creativity: The Effects of Naturally-Occurring Interest, Affect, and Involvement

      By: M. A. Collins and Teresa M. Amabile
      Keywords: Motivation and Incentives; Creativity
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      Collins, M. A., and Teresa M. Amabile. "Intrinsic Motivation and Artistic Creativity: The Effects of Naturally-Occurring Interest, Affect, and Involvement." Paper presented at the Eastern Psychological Association Meeting, Boston, MA, April 1, 1992.
      • 1 Apr 1992
      • Conference Presentation

      Motivation, Creativity, and Learning

      By: R. Conti, Teresa M. Amabile and S. Pollack
      Keywords: Motivation and Incentives; Creativity; Learning
      Citation
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      Conti, R., Teresa M. Amabile, and S. Pollack. "Motivation, Creativity, and Learning." Paper presented at the Eastern Psychological Association Meeting, Boston, MA, April 1, 1992.
      • 1992
      • Book

      Becoming a Manager: Mastery of a New Identity

      By: L. A. Hill
      Keywords: Managerial Roles; Identity
      Citation
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      Hill, L. A. Becoming a Manager: Mastery of a New Identity. Boston: Harvard Business School Press, 1992.
      • March 1992
      • Article

      Negotiator Cognition and Rationality: A Behavioral Decision Theory Perspective

      By: M. A. Neale and M. H. Bazerman
      Keywords: Negotiation; Cognition and Thinking; Behavior; Decision Making; Perspective; Theory
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      Neale, M. A., and M. H. Bazerman. "Negotiator Cognition and Rationality: A Behavioral Decision Theory Perspective." Organizational Behavior and Human Decision Processes 51, no. 2 (March 1992): 157–175.
      • February 1992 (Revised March 1995)
      • Case

      Amelia Rogers at Tassani Communications (A)

      By: Linda A. Hill
      Describes a conflict that has arisen between an account manager and a creative director at Tassani Communications, a Chicago-based advertising agency which is making the transition from entrepreneurial to professional management. The client, the marketing director of a... View Details
      Keywords: Rank and Position; Conflict Management; Change Management; Entrepreneurship; Practice; Behavior; Creativity; Problems and Challenges; Advertising Industry; Chicago
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      Hill, Linda A. "Amelia Rogers at Tassani Communications (A)." Harvard Business School Case 492-034, February 1992. (Revised March 1995.)
      • February 1992 (Revised September 2003)
      • Supplement

      Beech-Nut Nutrition Corporation (A-2)

      By: Lynn S. Paine, Bronwyn Halliday and Michael Santoro
      Beech-Nut's CEO must decide what to do. Asks students to consider how much evidence of impurity should be enough to trigger management's acknowledgment of a problem. What are the cognitive and attitudinal factors and pressures that lead people to persist in beliefs... View Details
      Keywords: Safety; Risk Management; Attitudes; Nutrition; Cognition and Thinking; Food and Beverage Industry
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      Paine, Lynn S., Bronwyn Halliday, and Michael Santoro. "Beech-Nut Nutrition Corporation (A-2)." Harvard Business School Supplement 392-085, February 1992. (Revised September 2003.)
      • 1992
      • Chapter

      Reward Systems in the Role of Compensation

      By: M. Beer
      Keywords: Compensation and Benefits; Motivation and Incentives
      Citation
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      Beer, M. "Reward Systems in the Role of Compensation." In Managing People and Organizations, edited by J. J. Gabarro. Boston, MA: Harvard Business School Press, 1992.
      • January 1992
      • Teaching Note

      MRC, Inc. (A) TN

      By: William E. Fruhan Jr.
      Teaching Note for (9-274-118). View Details
      Keywords: Valuation; Acquisition; Organizations; Perspective; Negotiation Deal; Strategy
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      Fruhan, William E., Jr. "MRC, Inc. (A) TN." Harvard Business School Teaching Note 292-044, January 1992.
      • January 1992
      • Case

      Tom Monaghan: In Business for God

      By: Joseph L. Badaracco Jr.
      Describes the personal history of Thomas Monaghan, the founder of Domino's Pizza, his role in building the company, his strong religious convictions, and the ways those have influenced company policy. The question is when to draw lines between individuals' religious... View Details
      Keywords: Leadership; Religion; Business or Company Management; Management Teams; Policy; Personal Characteristics; Food and Beverage Industry
      Citation
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      Badaracco, Joseph L., Jr. "Tom Monaghan: In Business for God." Harvard Business School Case 392-079, January 1992.
      • 1992
      • Article

      Channel Power: Suggestions for a Broadened Perspective

      By: Frank V. Cespedes
      Keywords: Perspective
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      Cespedes, Frank V. "Channel Power: Suggestions for a Broadened Perspective." Journal of Marketing Channels 1, no. 3 (1992): 3–37.
      • January 1992
      • Article

      Fighting the Wimp Image: Why Calls for Negotiation Often Fall on Deaf Ears

      By: M. A. Wheeler
      Keywords: Negotiation; Perception
      Citation
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      Wheeler, M. A. "Fighting the Wimp Image: Why Calls for Negotiation Often Fall on Deaf Ears." Negotiation Journal 8, no. 1 (January 1992): 25–30.
      • January 1992
      • Article

      Theory and Misbehavior in First-Price Auctions: Comment

      By: J. H. Kagel and A. E. Roth
      Keywords: Auctions; Information; Behavior
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      Kagel, J. H., and A. E. Roth. "Theory and Misbehavior in First-Price Auctions: Comment." American Economic Review 82, no. 5 (January 1992): 1379–1391.
      • December 1991
      • Article

      Bargaining and Market Behavior in Jerusalem, Ljubljana, Pittsburgh, and Tokyo: An Experimental Study

      By: A. E. Roth, V. Prasnikar, M. Okuno-Fujiwara and S. Zamir
      Keywords: Markets; Behavior; Information; Israel; Pittsburgh; Tokyo; Slovenia
      Citation
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      Roth, A. E., V. Prasnikar, M. Okuno-Fujiwara, and S. Zamir. "Bargaining and Market Behavior in Jerusalem, Ljubljana, Pittsburgh, and Tokyo: An Experimental Study." American Economic Review 81, no. 5 (December 1991): 1068–1095.
      • November 1991
      • Case

      Monsanto's March into Biotechnology (B)

      By: Dorothy A. Leonard
      Monsanto has yet to receive FDA approval for BST, a growth hormone for cows. Anti-BST groups have successfully lobbied Wisconsin and Minnesota, major milk producing states, to ban milk from BST-injected cows; the FDA has charged Monsanto with improperly promoting BST... View Details
      Keywords: Animal-Based Agribusiness; Safety; Food; Governing Rules, Regulations, and Reforms; Law Enforcement; Conflict and Resolution; Research and Development; Technology; Agriculture and Agribusiness Industry; Biotechnology Industry; Minnesota; Wisconsin
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      Leonard, Dorothy A. "Monsanto's March into Biotechnology (B)." Harvard Business School Case 692-066, November 1991.
      • 1992
      • Chapter

      Negotiator Rationality and Negotiator Cognition: The Interactive Roles of Prescriptive and Descriptive Research

      By: M. H. Bazerman and M. A. Neale
      Keywords: Negotiation Style; Cognition and Thinking; Research
      Citation
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      Bazerman, M. H., and M. A. Neale. "Negotiator Rationality and Negotiator Cognition: The Interactive Roles of Prescriptive and Descriptive Research." In Negotiation Analysis, edited by H. Peyton Young. Ann Arbor, MI: University of Michigan Press, 1992.
      • August 1991 (Revised February 1992)
      • Case

      Gain Sharing at Star Cablevision Group

      By: Leonard A. Schlesinger and Sarah Ann Greene
      Describes Star's experiment with gain sharing over a three-year period. Background on the industry and company's history are provided to establish the context for the shift to pay-for-performance. Describes the three different gain sharing programs, the resulting... View Details
      Keywords: Motivation and Incentives; Service Delivery; Performance Productivity; Television Entertainment; Compensation and Benefits; Media and Broadcasting Industry
      Citation
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      Schlesinger, Leonard A., and Sarah Ann Greene. "Gain Sharing at Star Cablevision Group." Harvard Business School Case 692-012, August 1991. (Revised February 1992.)
      • 1991
      • Chapter

      Improving the Acceptance and Use of New Technology: Organizational and Inter-organizational Challenges

      By: R. M. Kanter
      Keywords: Technology Adoption; Organizational Change and Adaptation; Organizational Design; Attitudes
      Citation
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      Kanter, R. M. "Improving the Acceptance and Use of New Technology: Organizational and Inter-organizational Challenges." In Designing for Technological Change, edited by B. Guile, E. Laumann, and G. Nadler. Washington, D.C.: National Academies Press, 1991.
      • 1991
      • Article

      Job Satisfaction, Service Capability and Customer Satisfaction: An Examination of Linkages and Management Implications

      By: Leonard A. Schlesinger and Jeffrey Zornitsky
      Survey data from 1,277 employees and 4,269 customers of a personal lines insurance organization were analyzed with the following results: (a) employee perceptions of service quality are positively related to both job satisfaction and self-perceived service capability;... View Details
      Keywords: Service Delivery; Satisfaction; Jobs and Positions; Customer Satisfaction
      Citation
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      Schlesinger, Leonard A., and Jeffrey Zornitsky. "Job Satisfaction, Service Capability and Customer Satisfaction: An Examination of Linkages and Management Implications." Human Resource Planning 14, no. 2 (1991): 141–149.
      • July 1991 (Revised March 1992)
      • Background Note

      Integrity and Management

      By: Joseph L. Badaracco
      Describes the role that issues of personal integrity play in managers' decisions. Defines personal integrity, the factors that influence it, the situations in which it becomes particularly relevant to company decisions, and ways of overcoming the blind spots that can... View Details
      Keywords: Decisions; Moral Sensibility; Planning; Situation or Environment; Trust; Value
      Citation
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      Badaracco, Joseph L. "Integrity and Management." Harvard Business School Background Note 392-005, July 1991. (Revised March 1992.)
      • 1991
      • Book

      Cognition and Rationality in Negotiation

      By: M. A. Neale and M. H. Bazerman
      Keywords: Negotiation; Cognition and Thinking
      Citation
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      Neale, M. A., and M. H. Bazerman. Cognition and Rationality in Negotiation. Free Press, 1991.
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