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Show Results For
- All HBS Web
(3,556)
- People (3)
- News (315)
- Research (2,900)
- Events (7)
- Multimedia (5)
- Faculty Publications (2,119)
- 14 Mar 2019
- News
The Merchant of Osaka
government is building on communitybased care models across the country—as are foreign governments, from Myanmar to Saudi Arabia. Oishi is an unlikely hero for the country’s health care crisis: a marketing expert pushing to enact sweeping View Details
Keywords: Health, Social Assistance
- 28 Feb 2012
- First Look
First Look: Feb. 28
and Experimentation Authors:Ingrid M. Nembhard and Amy C. Edmondson Publication:In The Oxford Handbook of Positive Organizational Scholarship, edited by Kim S. Cameron and Gretchen M. Spreitzer. Oxford University Press, 2011 An abstract... View Details
Keywords: Sean Silverthorne
- 15 Oct 2008
- First Look
First Look: October 15, 2008
accelerated sharply in the U.S. economy. In this paper, we identify several other industry-level changes that have occurred during the same time and argue that they are consistent with an increased use of information technology (IT). We... View Details
Keywords: Martha Lagace
- November 2007 (Revised May 2008)
- Case
Haier Hefei Electronics Co. (A)
By: Lynn Sharp Paine
The Haier Group, the first mainland Chinese company to make the Financial Times list of Asia's "most admired companies," attributes its success in large measure to the new value system it has sought to instill throughout the organization. However, when Haier takes over... View Details
Keywords: Public Ownership; Business and Government Relations; Organizational Culture; Transformation; Ethics; Labor and Management Relations; Business or Company Management; Contracts; Electronics Industry; China
Paine, Lynn Sharp. "Haier Hefei Electronics Co. (A)." Harvard Business School Case 308-075, November 2007. (Revised May 2008.)
- December 1999
- Case
Sun Microsystems, Inc. (A4): Sun Peak: Helen Yang and Mark Walden on "Running Sun on Sun"
By: Rosabeth M. Kanter and Jane Roessner
SunPeak was the largest project Sun Microsystems, Inc. had ever undertaken: shifting Sun's entire business transaction system from a mainframe-based enterprise resource planning (ERP) system to a Sun-based system. Making the shift would be complicated and financially... View Details
- 06 Oct 2011
- What Do You Think?
How Will the ‘Moneyball Generation’ Influence Management?
more analytics won't change their skill set. You have to be a player first." Pete DeLisi added, "We also need to counterbalance analytics with the ability to see the big picture analytics can't be divorced from an understanding... View Details
Keywords: by James Heskett
- 01 Jun 2003
- News
Ruling from the Bench
sharpened my analytical skills, which was invaluable for law school and beyond,” she says. “I also greatly enjoyed the courses on organizational behavior and production — some of those lessons were useful later on, when I had to preside... View Details
- 01 Mar 2017
- News
Alumni and Faculty Books for March 2017
in a dark, gritty trilogy, a serial killer challenges the police to solve several cold-case mutilation murders while also investigating a newly dismembered victim. Entrepreneurial Reflections: One Entrepreneur’s Personal Moments That Will Expand and View Details
- 11 Feb 2014
- First Look
First Look: February 11
Demographic Changes By: Bardhan, Pranab, Michael Luca, Dilip Mookherjee, and Francisco Pino Abstract—This paper studies how land reform and population growth affect land inequality and landlessness, focusing particularly on indirect... View Details
Keywords: Sean Silverthorne
- 24 May 2011
- First Look
First Look: May 24
environmental performance. We hypothesize that key organizational characteristics reflecting visibility, such as size and environmental impact, shape this type of symbolic compliance and that these relationships are moderated by... View Details
Keywords: Sean Silverthorne
- 04 May 2020
- Research & Ideas
Predictions, Prophets, and Restarting Your Business
these buyers represented 20 percent to 25 percent of sales by the second decade of the twenty-first century, up from less than 10 percent two decades earlier. In other words, even before the pandemic, there was a big change in the... View Details
Keywords: by Frank V. Cespedes
- 20 Apr 2020
- Book
Why COVID-19 Raises the Stakes for Healthy Buildings
increase air flow and quality can have dramatic effects on workers. Click HereJohn Macomber and Joseph Allen at a recent Books@Baker event. But the economic benefits don’t stop there. Macomber expects that a growing public focus on health measures will drive major... View Details
- 07 Oct 2002
- Research & Ideas
What Leaders Need to Do To Restore Investor Confidence
involved with options. No one change by itself will be enough. CEOs must address the organizational architecture: the planning systems; the performance measurement and evaluation systems; the incentives... View Details
Keywords: by Harvard Management Update
- Article
Fighting Bias on the Front Lines
By: Alexandra C. Feldberg and Tami Kim
Most companies aim for exceptional customer service, but too few are attentive to the subtle discrimination by frontline employees that can alienate customers, lead to lawsuits, or even cause lasting brand damage by going viral.
This article presents research... View Details
This article presents research... View Details
Keywords: Customer Service; Customer Focus and Relationships; Service Delivery; Diversity; Prejudice and Bias; Organizational Change and Adaptation
Feldberg, Alexandra C., and Tami Kim. "Fighting Bias on the Front Lines." Harvard Business Review 99, no. 6 (November–December 2021): 90–98.
- July 2002 (Revised March 2003)
- Case
Avon.com (A)
Avon has always sold its products through a large independent direct-selling organization. However, it is now considering whether it should sell directly to the consumer. The company's independent representatives number 500,000 in the United States alone. Yet, there... View Details
Keywords: Organizational Change and Adaptation; Marketing Strategy; Internet and the Web; Salesforce Management; Marketing Channels; Beauty and Cosmetics Industry
Godes, David B. "Avon.com (A)." Harvard Business School Case 503-016, July 2002. (Revised March 2003.)
- October 2000 (Revised October 2001)
- Case
adM@rt(A)
By: F. Warren McFarlan, Carin-Isabel Knoop and David Lane
Describes the complex policy alternatives facing an online Hong Kong grocery company as it tries to apply Webvan-type concepts in the Hong Kong marketplace. Captures the extraordinary process of adaptation the company is going through as it tries to find the right... View Details
Keywords: Organizational Change and Adaptation; Markets; Marketing; Business Strategy; Business Model; Decisions; Problems and Challenges; Retail Industry; Web Services Industry; Hong Kong
McFarlan, F. Warren, Carin-Isabel Knoop, and David Lane. "adM@rt(A)." Harvard Business School Case 301-046, October 2000. (Revised October 2001.)
- 15 Oct 2019
- News
In Pursuit of Academia
later informed her doctoral research in the School’s Organizational Behavior program. “I sat in one of the seats closest to the blackboards. I had a perfect view of the whole section,” recalls Fernandes. From there she saw a hierarchy... View Details
- 01 Dec 2005
- News
Alumni Achievement Awards: Honorees and Victories
during a period of intense technological and organizational change through an inspirational leadership style based on a deep commitment to her workforce. Joseph J. O’Donnell (MBA ’71) A prominent... View Details
- 14 Oct 2002
- Research & Ideas
The Widening Rift Between Corporations and Society
of management became a central focus. This organizational narcissism not only produced the Enron effect, but it cost managers a front-row seat in a changing society marked by the dramatically different... View Details
Keywords: by Martha Lagace
- Web
Turnarounds and Transformation - Course Catalog
advisors. Educational Objectives The focus of this course is the leader as a strategist, architect, decision maker, and change agent in a turnaround or transformation environment. This course will present situations where you can analyze... View Details