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  • All HBS Web  (5,530)
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  • 17 Jun 2019
  • Research & Ideas

What Hospitals Must Learn to Compete

and push for improvement from their employees and clinicians. If we can shift attention to the organizations that have found a way to achieve both aims—financial and quality—that’s really the exciting direction. But getting there is not... View Details
Keywords: by Alumni Bulletin Staff; Health
  • 10 Jun 2015
  • Research & Ideas

The Transparency Revolution in Corporate Reporting

your business model and your industry, your company will have a big impact. That will positively affect your future profitability through brand building, cost savings, and employee engagement, which then allows you to be a responsible... View Details
Keywords: Re: George Serafeim
  • 02 Jun 2014
  • Research & Ideas

Secrets to a Successful Social Media Strategy

unacceptable behavior in the offline world might be perfectly acceptable in the online world. For example, corporate norms and fear that the boss might find out prevent many employees from openly advertising themselves on the job market.... View Details
Keywords: by Carmen Nobel
  • 05 Aug 2015
  • What Do You Think?

What Happened to the ‘Innovation, Disruption, Technology’ Dividend?

2000, recovery, Great Recession in 2008, recovery--that it makes trend analysis (and consistent productivity growth) impossible. A related argument is that when labor is relatively cheap, growing companies are encouraged to hire more low-productivity help than train... View Details
Keywords: by James Heskett; Computer; Technology
  • 09 May 2011
  • Research & Ideas

Moving From Bean Counter to Game Changer

Hall and Yuval Millo from the London School of Economics look at how these employees can use their own skills to become so-called frame-makers, part of their organizations' strategic decision-making teams. While their research focused on... View Details
Keywords: by Kim Girard; Banking
  • 12 Jan 2009
  • Research & Ideas

The Value of a ‘Portable’ Career

job. Q: From the point of view of companies that want to attract and retain stars, how can they manage the complexities you have highlighted of portability versus company-specific skills? What could they do to make certain positions less portable while keeping those... View Details
Keywords: by Martha Lagace; Sports
  • 02 Oct 2000
  • Research & Ideas

Networked Incubators: Hothouses of the New Economy

says, "but lack of talented people starved them both." The situation was dramatically different with CarOrder.com, which was able to hire approximately two-thirds of its technical employees through Trilogy's on-campus recruiting... View Details
Keywords: by Morten T. Hansen, Henry W. Chesbrough, Nitin Nohria & Donald N. Sull
  • February 2019 (Revised May 2019)
  • Case

Hot Chicken Takeover

By: William R. Kerr, Manjari Raman and Olivia Hull
By December 2018, entrepreneur Joe DeLoss’s fried chicken company, Hot Chicken Takeover, has opened three restaurants in Columbus, Ohio, using an unconventional employment model that helps people with criminal records get back on their feet. DeLoss is proud of the... View Details
Keywords: Fair Chance Employment; Fair Chance Hiring; Open Hiring; Inclusive Hiring; Criminal Record; Homelessness; Therapeutic Employment; Corporate Culture; Managing The Future Of Work; Food; Entrepreneurship; Social Entrepreneurship; Values and Beliefs; Fairness; Human Resources; Compensation and Benefits; Recruitment; Employees; Retention; Selection and Staffing; Innovation Strategy; Job Offer; Job Interviews; Human Capital; Leadership; Growth Management; Corporate Social Responsibility and Impact; Mission and Purpose; Social Enterprise; Social Issues; Poverty; Welfare; Food and Beverage Industry; Ohio; United States
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Kerr, William R., Manjari Raman, and Olivia Hull. "Hot Chicken Takeover." Harvard Business School Case 819-078, February 2019. (Revised May 2019.)
  • 07 Aug 2018
  • First Look

New Research and Ideas, August 8, 2018

terminating an employee for a seemingly innocuous act of expression. Danielle Brown, Google’s new vice president and chief diversity and inclusion officer, hired just a few weeks before the memo was leaked to the public, must now advise... View Details
Keywords: by Sean Silverthorne
  • 27 Jul 2011
  • Research & Ideas

Customer Loyalty Programs That Work

crowd. Technology is also a helpful factor in rewards programs, representing a vast improvement over an old, markedly creepier, and now mostly illegal strategy: dispatching an employee to the parking lot to write down license plate... View Details
Keywords: by Maggie Starvish; Retail
  • 26 Oct 2010
  • First Look

First Look: October 26, 2010

greater than £25,000. Dougan and the executive team had to decide how best to fund this tax. Was it fair or appropriate to have the shareholders shoulder the burden of the tax? Similarly, was it fair to ask the U.K. employees to suffer... View Details
Keywords: Sean Silverthorne
  • 12 Jan 2010
  • First Look

First Look: Jan. 12

then used to communicate the common vision to all alliance employees and establish a governance process that keeps everyone focused on achieving the alliance's strategic objectives. Read an excerpt:... View Details
Keywords: Martha Lagace
  • Teaching Interest

Overview

By: Ethan S. Bernstein
Professor Bernstein currently teaches a second-year MBA course in Managing Human Capital (MHC). He is also the faculty chair for the Harvard Business School Online Developing Yourself as a Leader course and teaches in a variety of executive education... View Details
Keywords: Leadership; Leadership Development; Leadership Style; Innovation Leadership; Management Practices and Processes; Management Succession; Management Style; Management Systems; Management Teams; Managerial Roles; Organizations; Organizational Culture; Organizational Design; Organizational Structure; Mission and Purpose; Organizational Change and Adaptation; Performance; Information Technology; Strategy; Human Resources; Compensation and Benefits; Employees; Recruitment; Resignation and Termination; Retention; Selection and Staffing
  • 23 Feb 2021
  • Research & Ideas

COVID-19 Shines New Light on Working Conditions in Supply Chains

Tightly packed workers and other weak protections allowed COVID-19 to sweep through American slaughterhouses during the past year, infecting at least 45,000 employees and killing an estimated 240 people. To Harvard Business School... View Details
Keywords: by Danielle Kost; Apparel & Accessories
  • 20 Jun 2017
  • First Look

First Look at New Research and Ideas, June 20

2016 Gurgaon, India: Penguin Random House Win-Win Corporations: The Indian Way of Shaping Successful Strategies By: Shah, Shashank Abstract—Why did Ratan Tata decide to pay for all the victims of 26/11 whether injured in the Taj or anywhere else? Why did HDFC’s Aditya... View Details
Keywords: Sean Silverthorne
  • 23 May 2016
  • Research & Ideas

A Little Understanding Motivates Copyright Abusers to Pay Up

potential applications, however, go beyond copyright cases. “There are many kinds of disputes between people or businesses where inadvertent mistakes lead to bickering over small amounts—because something isn’t delivered on time or an View Details
Keywords: by Michael Blanding; Media & Broadcasting; Publishing
  • 21 Jul 2014
  • Research & Ideas

Is a Gap in Small-Business Credit Holding Back the American Economy?

patents per employee than larger firms, and employ more than 40 percent of high-tech workers in America. “Small business owners feel that despite being creditworthy today, banks remain either wary or entirely unwilling to lend to them.”... View Details
Keywords: by Karen Mills; Manufacturing
  • 13 Dec 2011
  • First Look

First Look: Dec. 13

strong brand, robust growth in international and domestic markets, and premium price and margins, Natura was consistently rated as one of the preferred places to work in Brazil. Its focus on social and environmental responsibility was a source of innovation; strong... View Details
Keywords: Sean Silverthorne
  • 05 Jan 2009
  • Research & Ideas

Most Popular Articles and Working Papers 2008

oriented, distributors are concerned about cash, and employees worry about their jobs. But a downturn is no time to stop spending on marketing. The key, says professor John Quelch, is to understand how the needs of your customers and... View Details
Keywords: by Staff
  • 14 Apr 2008
  • Research & Ideas

The Surprising Right Fit for Software Testing

consultants, and the work they might do for Specialisterne." A Winning Model The case also brings to the fore the potential of like-minded companies to build a business model around qualities in employees that at least in the past... View Details
Keywords: by Martha Lagace; Video Game; Web Services; Computer
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