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Show Results For
- All HBS Web
(4,774)
- People (15)
- News (839)
- Research (3,230)
- Events (22)
- Multimedia (11)
- Faculty Publications (1,586)
- 01 Mar 2018
- News
Case Study: On the Record
sell 100 vinyl records a month or have their songs stream on Spotify 1.5 million times,” says Kelleher, who led music app partnerships at Google Play before founding Austin-based record manufacturer Gold Rush Vinyl. The company grew out of a need Kelleher saw in her... View Details
Keywords: April White
- December 1989 (Revised February 1993)
- Case
Frito-Lay, Inc.: A Strategic Transition (C)
In 1989, Frito-Lay designed an information technology infrastructure to support time-based competition and organizational restructuring. The company planned to provide timely flexible information to all major decision makers at all levels. This case describes the... View Details
Keywords: Design; Information Technology; Information Infrastructure; Competitive Strategy; Time Management; Organizational Structure; Information Management; Strategic Planning; Performance Effectiveness; Decision Choices and Conditions; Food and Beverage Industry; Manufacturing Industry
Applegate, Lynda M. "Frito-Lay, Inc.: A Strategic Transition (C)." Harvard Business School Case 190-071, December 1989. (Revised February 1993.)
- 10 Jan 2005
- Research & Ideas
The Knowledge Coach
organization viable. As they put it, "Deep smarts are the engine of your organization. You cannot progress without them, and you will manage more effectively if you understand what they are, how they... View Details
Keywords: by Dorothy Leonard & Walter Swap
- 13 Jan 2016
- Research & Ideas
The Problem with Productivity of Multi-Ethnic Teams
members and their superiors, they found the opposite effect. When ethnicity was different, it raised the fraction of completed visits by 14 percent and led to meetings that were 69 percent longer. “If you have a manager that is the same... View Details
Keywords: by Michael Blanding
- 23 Apr 2020
- Blog Post
Fireside Chats with Harvard Faculty: A COVID-19 Symposium
public health sectors need to work together. Mobilizing for a National Response View Video Professor Juliette Kayyem and Professor Dutch Leonard detail what crisis management looks like in a COVID world, with unprecedented challenges, and... View Details
- May–June 2018
- Article
Structure That's Not Stifling: How to Give Your People Essential Direction—Without Shutting Them Down
By: Ranjay Gulati
Most leaders view employee freedoms and operational controls as antagonists in a tug-of-war. They tend to focus on regulating workers’ behavior, often putting a damper on commitment, innovation, and performance without realizing it. But freedom and control aren’t zero... View Details
Keywords: Organizational Structure; Mission and Purpose; Framework; Employee Relationship Management; Performance Effectiveness
Gulati, Ranjay. "Structure That's Not Stifling: How to Give Your People Essential Direction—Without Shutting Them Down." Harvard Business Review 96, no. 3 (May–June 2018): 68–79.
- 01 Mar 2010
- News
Lords of Strategy
John Weber In his new book, The Lords of Strategy: The Secret Intellectual History of the New Corporate World (Harvard Business Press), Walter Kiechel III (MBA ’76) traces the rise of modern management consulting from the 1960s to the... View Details
- 01 Dec 2020
- News
A New Approach to Contact Tracing
the fight against COVID-19. Government-led innovation such as this is a subject that fascinates Mitchell Weiss (MBA 2004), a professor of management practice and Richard L. Menschel Faculty Fellow at HBS. Upon hearing that Singapore’s... View Details
- 12 PM – 1 PM EDT, 24 Sep 2015
- Webinars: Career
Transitioning Beyond Your First or Second Post-HBS Job
Are you thinking of making a job change? Unlike other career moves, the moves early in your career may be different than those later in life. Conducting honest self-assessment and redefining your career vision are often essential to determining next steps in an early... View Details
- 05 May 2010
- What Do You Think?
Is Denial Endemic to Management?
Bullard suggested that "Ruthless realism is, itself, pathological . The professional pilot denies a crash is inevitable until a second before impact, and that ability to believe one can save the ship is critical to the attitude of actually saving it."... View Details
Keywords: by Jim Heskett
- 15 Apr 2019
- Research & Ideas
Infographic: Can I Please Speak to an Actual Person?
Based on the Working Paper, Mitigating the Negative Effects of Customer Anxiety through Access to Human Contact (pdf) by Michelle A. Shell and Ryan W. Buell. Shell is a doctoral student at Harvard Business School, and Buell is the UPS... View Details
- 24 Apr 2014
- News
A social enterprise visionary
Believing that there was a pressing need for management education that would prepare leaders for the nonprofit sector, the late Wall Street executive John C. Whitehead (MBA 1947, LLD 1995) inspired and supported the creation of the Social... View Details
- 02 Feb 2004
- Research & Ideas
Mapping Your Corporate Strategy
structure for meetings where managers can quickly see which aspects of their strategy are succeeding and where they are falling short. The causal relationships enable managers to test whether the theory of... View Details
Keywords: by Martha Lagace
- 04 Oct 2004
- Research & Ideas
Start to Measure Your E-commerce Success
or just difficulty. It is the responsibility of senior managers to evaluate the e-commerce initiatives and decide on the right measures for their organization and ensure that the measures are captured and responded to properly. To obtain... View Details
Keywords: by Marc J. Epstein
- 08 Dec 2008
- Research & Ideas
Thinking Twice About Supply-Chain Layoffs
potential profit drivers rather than the first troops to cut in a downturn. Ton's working paper, "The Effect of Labor on Profitability: The Role of Quality", examines how mundane activities such as stocking shelves, setting up displays,... View Details
- 01 Dec 2017
- News
2017 in Manufacturing: The Supply Chain Goes High Tech
The globalization of manufacturing and the increased dependence on digital technology is transforming the sector and changing its competitive advantage profile. This is a long-term trend, but we are seeing its effects more clearly with... View Details
- 19 Sep 2018
- Sharpening Your Skills
Say Again? Uncommon Advice for Common Business Problems
Excellence Comes From Saying No Why it's better to be excellent at one thing than good at everything. Introverts: The Best Leaders for Proactive Employees Think effective leadership requires gregariousness and charisma? Think again.... View Details
Keywords: by Sean Silverthorne
- August 2004 (Revised September 2005)
- Case
Stanley O'Neal at Merrill Lynch (A)
By: David A. Thomas and Ayesha Kanji
In the late 1970s, Stanley O'Neal joined Merrill Lynch as an investment banker. Profiles O'Neal's ascent at Merrill to CEO. O'Neal put Merrill through a comprehensive restructuring program, cutting costs and significantly reducing the work force. As CEO, O'Neal faces... View Details
Keywords: Restructuring; Race; Cost Management; Investment Banking; Job Cuts and Outsourcing; Leadership; Management Succession; Performance Effectiveness; Personal Development and Career
Thomas, David A., and Ayesha Kanji. "Stanley O'Neal at Merrill Lynch (A)." Harvard Business School Case 405-029, August 2004. (Revised September 2005.)
- 01 Jun 2018
- News
Case Study: Tip the Scale
lights are out. Ideally, orders flow directly from order entry to a warehouse management system, but they can also be scanned or entered manually. None of this is new. I’ve seen it used for everything from tiny, lightweight products... View Details
- 07 Jan 2015
- Research & Ideas
The Quest for Better Layoffs
video case studies of laid-off workers, as well as a couple of technical notes for students—one focusing on best practices for managers as they consider workforce reductions; the other on the overall effects... View Details