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  • All HBS Web  (14,919)
    • People  (41)
    • News  (3,288)
    • Research  (8,134)
    • Events  (67)
    • Multimedia  (64)
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  • 01 Dec 2014
  • News

Faculty Q&A: The New Brand Manager: You

hope is that we can truly realize the promise of customer relationship management. We’ve been talking about customer relationship management since the 1990s. But it has not, for most B2C companies, become a reality. If we can actively... View Details
Keywords: April White
  • 01 Jun 2004
  • News

Alumni Author

help of several HBS faculty members, Wademan compiled Remember Who You Are: Life Stories That Inspire the Heart and Mind, which was published by HBS Press in May. What are some of the themes addressed in this book? I think the main theme... View Details
Keywords: Publishing Industries (except Internet); Information
  • 01 Feb 2000
  • News

Tales Out of School

kids after school. Children need quality after-school activities." After completing her White House service in 1995, Hoit became managing director of Sylvan Learning Systems, a national supplemental education company. With that experience... View Details
  • 01 Sep 2015
  • News

Harvard’s Next Frontier

John A. Paulson (MBA 1980), founder and president of the investment management firm Paulson & Co., has made the largest gift in the University’s history—a $400 million endowment to support the School of Engineering and Applied Sciences... View Details
Keywords: Drew Faust
  • 01 Mar 2015
  • News

Case Study: The Speed of Light

implemented. Service industries, by definition, are all about the people. Get that right and you will do well. — Jacob Navon (MBA 1984) If you’d said that your competitive advantage was something other than personal service/high quality,... View Details
Keywords: Electric Power Generation, Transmission, Distribution; Utilities
  • 01 Jun 1999
  • News

Q & A: Pat Russo - Focused on the Future at Lucent Technologies

and improved customer relationship management opportunities. We're really talking about fundamental changes in how people communicate, get information, and conduct business. Wired for Success Pat Russo worked for eight years in sales and... View Details
  • 01 Feb 2000
  • News

Better Mousetraps: At Product Design Fair, Student Ideas Get Real

Actually, we like to see them fail as often and as early as possible," Assistant Professor Stefan H. Thomke said with a wink as he watched students in his elective MBA course Managing Product Development (MPD) set up their display booths... View Details
Keywords: Margie Kelley
  • 19 May 2021
  • News

Alumni Convene to Support Nonprofit Boards; Seven Clubs Mix It Up Online

local communities. “Our collective reach is much greater than our individual club reach,” says David Harris (MBA 1984), President-elect of the HBS Association of Boston, and co-lead in organizing the conference. He also served as a panelist, sharing his expertise as... View Details
Keywords: Margie Kelley
  • 05 Feb 2019
  • News

Protecting the Power Grid

Security, Department of Defense, Federal Emergency Management Agency, and other agencies, describe how America’s electric infrastructure was critically unprepared for any number of natural and man-made threats, including solar storms,... View Details
Keywords: Ralph Ranalli; terrorism; Electric Power Generation, Transmission, Distribution; Utilities
  • 17 Dec 2015
  • News

Conducting Research That Influences Practice

is a fourth-year student in Marketing, one of eight doctoral programs offered by HBS. In addition to her research on consumer empowerment, she is pursuing coursework that includes the required Business Education of Scholars and Teachers... View Details
  • 01 Mar 2014
  • News

Ask the Expert: Taxing Questions

Image by Brian Stauffer What would the "perfect" tax plan look like? Sheridan Schechner (MBA/JD 1983), managing director, Barclays Capital, USA I'd envision three simple building blocks: a consumption tax... View Details
Keywords: ask the expert; Finance
  • 01 Jan 2002
  • News

Orin C. Smith (MBA '67)

President & Chief Executive Officer Starbucks Coffee Company Return to Alumni Achievement Awards main page Earlier Education University of Washington, 1965 B.A., Finance, Economics, Accounting, and Statistics Other Jobs Touche Ross & Co., 1969-77, 1980-85 State of... View Details
  • 30 May 2025
  • News

Galas in NYC and Mexico City; NFL Coach Shares Leadership Insights in Charlotte

HBS Club of Mexico Celebrates Connection with Gala Dinner The HBS Club of Mexico joined the Harvard Club of Mexico in celebrating the latter’s 75th anniversary with the Harvard Gala Mexico, held on May 12 at the Club de Industriales in Mexico City. Approximately 275... View Details
Keywords: Margie Kelley
  • 01 Feb 2001
  • News

Drilling Down

States. "Like the supermajors, we have to be global in our orientation — albeit on a smaller scale — and that includes how we manage our human resources. It can be a challenge to find skilled, multilingual employees who are willing to... View Details
Keywords: Hanna, Julia; Matthew R. Simmons; Oil and Gas Extraction; Mining; Natural Gas Distribution; Utilities
  • 30 Apr 2025
  • News

A Social Enterprise Talk in DC; Canadian Alumni Talk Trade; Meet the Leader: HBS Club of Colorado

DC Panel Looks at Social Enterprise in a New Government Landscape The HBS Club of Washington, DC teamed up with the HBS Social Enterprise Initiative (SEI) on April 2, to present an alumni panel discussion on social impact titled “New Perspectives in Social Enterprise,”... View Details
Keywords: Margie Kelley
  • 01 Jun 1997
  • News

Jennifer L. Scott

years, the HBS Show, a theatrical spoof of campus life written and performed by students. As producer of this past April's extravaganza, "HBS Goes to Hollywood," Scott managed 80 cast and crew members and... View Details
Keywords: Susan Young
  • 01 Jun 1996
  • News

Capitalist Revolutions Analyzed in MBA "Foundations" Course

Capitalist Revolutions (DCR), was born. Taught initially in January 1996 by McCraw and Assistant Professor Nancy F. Koehn, another business historian, DCR drew an enthusiastic response from the first students to take it. Essentially an... View Details
Keywords: Susan Young
  • 25 Aug 2010
  • News

Games, Parties, Pranks, and Celebrations

(sent in by class-notes secretaries) Games 1972J. Section A started our bingo game in the second term of our first year (1971). Cards had the names of roughly a third of the class (24 of 75) on them (5 each for B, I, G, and O and 4 plus... View Details
Keywords: Amusement, Gambling, and Recreation Industries; Arts, Entertainment
  • 01 Dec 2017
  • News

Alumni Salute Bill Sahlman

taken), helping to build the Entrepreneurial Management unit, launching the California Research Center and the New Venture Competition, and creating an HBX entrepreneurship course. If you would like to learn more about the fund, contact... View Details
  • 25 Jun 2020
  • News

Covering All Corners

affected by the significant disruptions in global supply chains. Unfortunately, being on the developing side of the world means your shipments get deprioritized first. Your supply chain gets disrupted first. Thankfully, we View Details
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