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      Social PsychologyRemove Social Psychology →

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      • June 1992 (Revised March 2006)
      • Case

      Concordia Casting Company

      By: F. Warren McFarlan
      Describes five years of development in a centralized data processing activity serving a highly decentralized corporation. Data processing manager discovers that a major software system conversion is a full year behind schedule, and subsequently makes several managerial... View Details
      Keywords: Analytics and Data Science; Applications and Software; System; Information Technology; Change Management; Organizational Change and Adaptation; Leadership Style; Leading Change; Human Resources; Conflict and Resolution; Supply Chain Management; Accounting; Auto Industry
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      McFarlan, F. Warren. "Concordia Casting Company." Harvard Business School Case 192-151, June 1992. (Revised March 2006.)
      • May 1992 (Revised January 2000)
      • Supplement

      ABB: Accountability Times Two (B)

      By: Robert L. Simons
      Describes internal allocation conflicts in a complex global company structured as a matrix organization. ABB Switzerland has secured and will build an important power station project; however, internal market allocation policies dictate that this work be handled by ABB... View Details
      Keywords: Multinational Firms and Management; Conflict Management; Complexity; Sweden; Switzerland
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      Simons, Robert L. "ABB: Accountability Times Two (B)." Harvard Business School Supplement 192-142, May 1992. (Revised January 2000.)
      • May 1992 (Revised June 1993)
      • Case

      Jan Carlzon: CEO at SAS (A)

      By: Christopher A. Bartlett
      Describes Jan Carlzon's actions on assuming the CEO's responsibility at SAS in a time of financial and organizational difficulty. After tracing Carlzon's development as a manager, it focuses on the way in which he developed, then communicated a clear and motivating... View Details
      Keywords: Communication; Financial Crisis; Employee Relationship Management; Knowledge; Leadership Development; Crisis Management; Motivation and Incentives; Business Strategy; Aerospace Industry
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      Bartlett, Christopher A. "Jan Carlzon: CEO at SAS (A)." Harvard Business School Case 392-149, May 1992. (Revised June 1993.)
      • April 1992 (Revised July 1993)
      • Case

      Conoco's: "Green" Oil Strategy (A)

      By: Malcolm S. Salter and Joseph L. Badaracco Jr.
      Conoco faces challenges in formulating a proactive environmental strategy for its proposed oil development in Ecuador's pristine tropical rain forest region. The case outlines the innovative process in which Conoco collaborated with a wide range of often conflicting... View Details
      Keywords: Decision Choices and Conditions; Ethics; Collaborative Innovation and Invention; Corporate Social Responsibility and Impact; Outcome or Result; Problems and Challenges; Business and Stakeholder Relations; Conflict Management; Ecuador
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      Salter, Malcolm S., and Joseph L. Badaracco Jr. Conoco's: "Green" Oil Strategy (A). Harvard Business School Case 392-133, April 1992. (Revised July 1993.)
      • April 1992 (Revised February 1993)
      • Supplement

      Otis South Africa (B)

      By: Michael Beer
      Covers a June 1990 Social Responsibility Conference held by George David to evaluate the progress of his new management team in increasing the pace of nonwhite advancement. The U.S. CEO and the managing director of Otis South Africa disagree over the suitability of... View Details
      Keywords: Conflict Management; Race; Corporate Social Responsibility and Impact; Management Teams; South Africa
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      Beer, Michael. "Otis South Africa (B)." Harvard Business School Supplement 492-050, April 1992. (Revised February 1993.)
      • 1 Apr 1992
      • Conference Presentation

      Intrinsic Motivation and Artistic Creativity: The Effects of Naturally-Occurring Interest, Affect, and Involvement

      By: M. A. Collins and Teresa M. Amabile
      Keywords: Motivation and Incentives; Creativity
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      Collins, M. A., and Teresa M. Amabile. "Intrinsic Motivation and Artistic Creativity: The Effects of Naturally-Occurring Interest, Affect, and Involvement." Paper presented at the Eastern Psychological Association Meeting, Boston, MA, April 1, 1992.
      • 1 Apr 1992
      • Conference Presentation

      Motivation, Creativity, and Learning

      By: R. Conti, Teresa M. Amabile and S. Pollack
      Keywords: Motivation and Incentives; Creativity; Learning
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      Conti, R., Teresa M. Amabile, and S. Pollack. "Motivation, Creativity, and Learning." Paper presented at the Eastern Psychological Association Meeting, Boston, MA, April 1, 1992.
      • 1992
      • Book

      Becoming a Manager: Mastery of a New Identity

      By: L. A. Hill
      Keywords: Managerial Roles; Identity
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      Hill, L. A. Becoming a Manager: Mastery of a New Identity. Boston: Harvard Business School Press, 1992.
      • March 1992
      • Article

      Negotiator Cognition and Rationality: A Behavioral Decision Theory Perspective

      By: M. A. Neale and M. H. Bazerman
      Keywords: Negotiation; Cognition and Thinking; Behavior; Decision Making; Perspective; Theory
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      Neale, M. A., and M. H. Bazerman. "Negotiator Cognition and Rationality: A Behavioral Decision Theory Perspective." Organizational Behavior and Human Decision Processes 51, no. 2 (March 1992): 157–175.
      • February 1992 (Revised March 1995)
      • Case

      Amelia Rogers at Tassani Communications (A)

      By: Linda A. Hill
      Describes a conflict that has arisen between an account manager and a creative director at Tassani Communications, a Chicago-based advertising agency which is making the transition from entrepreneurial to professional management. The client, the marketing director of a... View Details
      Keywords: Rank and Position; Conflict Management; Change Management; Entrepreneurship; Practice; Behavior; Creativity; Problems and Challenges; Advertising Industry; Chicago
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      Hill, Linda A. "Amelia Rogers at Tassani Communications (A)." Harvard Business School Case 492-034, February 1992. (Revised March 1995.)
      • February 1992 (Revised September 2003)
      • Supplement

      Beech-Nut Nutrition Corporation (A-2)

      By: Lynn S. Paine, Bronwyn Halliday and Michael Santoro
      Beech-Nut's CEO must decide what to do. Asks students to consider how much evidence of impurity should be enough to trigger management's acknowledgment of a problem. What are the cognitive and attitudinal factors and pressures that lead people to persist in beliefs... View Details
      Keywords: Safety; Risk Management; Attitudes; Nutrition; Cognition and Thinking; Food and Beverage Industry
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      Paine, Lynn S., Bronwyn Halliday, and Michael Santoro. "Beech-Nut Nutrition Corporation (A-2)." Harvard Business School Supplement 392-085, February 1992. (Revised September 2003.)
      • 1992
      • Chapter

      Reward Systems in the Role of Compensation

      By: M. Beer
      Keywords: Compensation and Benefits; Motivation and Incentives
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      Beer, M. "Reward Systems in the Role of Compensation." In Managing People and Organizations, edited by J. J. Gabarro. Boston, MA: Harvard Business School Press, 1992.
      • January 1992
      • Teaching Note

      MRC, Inc. (A) TN

      By: William E. Fruhan Jr.
      Teaching Note for (9-274-118). View Details
      Keywords: Valuation; Acquisition; Organizations; Perspective; Negotiation Deal; Strategy
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      Fruhan, William E., Jr. "MRC, Inc. (A) TN." Harvard Business School Teaching Note 292-044, January 1992.
      • January 1992
      • Case

      Tom Monaghan: In Business for God

      By: Joseph L. Badaracco Jr.
      Describes the personal history of Thomas Monaghan, the founder of Domino's Pizza, his role in building the company, his strong religious convictions, and the ways those have influenced company policy. The question is when to draw lines between individuals' religious... View Details
      Keywords: Leadership; Religion; Business or Company Management; Management Teams; Policy; Personal Characteristics; Food and Beverage Industry
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      Badaracco, Joseph L., Jr. "Tom Monaghan: In Business for God." Harvard Business School Case 392-079, January 1992.
      • January 1992
      • Article

      Fighting the Wimp Image: Why Calls for Negotiation Often Fall on Deaf Ears

      By: M. A. Wheeler
      Keywords: Negotiation; Perception
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      Wheeler, M. A. "Fighting the Wimp Image: Why Calls for Negotiation Often Fall on Deaf Ears." Negotiation Journal 8, no. 1 (January 1992): 25–30.
      • January 1992
      • Article

      Theory and Misbehavior in First-Price Auctions: Comment

      By: J. H. Kagel and A. E. Roth
      Keywords: Auctions; Information; Behavior
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      Kagel, J. H., and A. E. Roth. "Theory and Misbehavior in First-Price Auctions: Comment." American Economic Review 82, no. 5 (January 1992): 1379–1391.
      • December 1991
      • Article

      Bargaining and Market Behavior in Jerusalem, Ljubljana, Pittsburgh, and Tokyo: An Experimental Study

      By: A. E. Roth, V. Prasnikar, M. Okuno-Fujiwara and S. Zamir
      Keywords: Markets; Behavior; Information; Israel; Pittsburgh; Tokyo; Slovenia
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      Roth, A. E., V. Prasnikar, M. Okuno-Fujiwara, and S. Zamir. "Bargaining and Market Behavior in Jerusalem, Ljubljana, Pittsburgh, and Tokyo: An Experimental Study." American Economic Review 81, no. 5 (December 1991): 1068–1095.
      • November 1991
      • Case

      Monsanto's March into Biotechnology (B)

      By: Dorothy A. Leonard
      Monsanto has yet to receive FDA approval for BST, a growth hormone for cows. Anti-BST groups have successfully lobbied Wisconsin and Minnesota, major milk producing states, to ban milk from BST-injected cows; the FDA has charged Monsanto with improperly promoting BST... View Details
      Keywords: Animal-Based Agribusiness; Safety; Food; Governing Rules, Regulations, and Reforms; Law Enforcement; Conflict and Resolution; Research and Development; Technology; Agriculture and Agribusiness Industry; Biotechnology Industry; Minnesota; Wisconsin
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      Leonard, Dorothy A. "Monsanto's March into Biotechnology (B)." Harvard Business School Case 692-066, November 1991.
      • 1992
      • Chapter

      Negotiator Rationality and Negotiator Cognition: The Interactive Roles of Prescriptive and Descriptive Research

      By: M. H. Bazerman and M. A. Neale
      Keywords: Negotiation Style; Cognition and Thinking; Research
      Citation
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      Bazerman, M. H., and M. A. Neale. "Negotiator Rationality and Negotiator Cognition: The Interactive Roles of Prescriptive and Descriptive Research." In Negotiation Analysis, edited by H. Peyton Young. Ann Arbor, MI: University of Michigan Press, 1992.
      • August 1991 (Revised February 1992)
      • Case

      Gain Sharing at Star Cablevision Group

      By: Leonard A. Schlesinger and Sarah Ann Greene
      Describes Star's experiment with gain sharing over a three-year period. Background on the industry and company's history are provided to establish the context for the shift to pay-for-performance. Describes the three different gain sharing programs, the resulting... View Details
      Keywords: Motivation and Incentives; Service Delivery; Performance Productivity; Television Entertainment; Compensation and Benefits; Media and Broadcasting Industry
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      Schlesinger, Leonard A., and Sarah Ann Greene. "Gain Sharing at Star Cablevision Group." Harvard Business School Case 692-012, August 1991. (Revised February 1992.)
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