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Publications

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  • All HBS Web  (11,675)
    • People  (51)
    • News  (3,430)
    • Research  (6,519)
    • Events  (24)
    • Multimedia  (86)
  • Faculty Publications  (5,047)

Show Results For

  • All HBS Web  (11,675)
    • People  (51)
    • News  (3,430)
    • Research  (6,519)
    • Events  (24)
    • Multimedia  (86)
  • Faculty Publications  (5,047)
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    Experimentation Matters: Unlocking the Potential of New Technologies for Innovation

    Every company's ability to innovate depends on a process of experimentation whereby new products and services are created and existing ones improved. But the cost of experimentation is limiting. New technologies—including computer modeling and simulation—promise to... View Details
    • Web

    HBS - The year in Review

    of critical services to faculty, staff, and students including research and course support, information and data management services, and information products. They also manage contemporary and historical collections, the HBS Art... View Details
    • Web

    Finance - Faculty & Research

    two-period membership (subscription) market is analyzed. Two symmetric firms charge a “membership” fee that allows consumers to buy products or services at a given unit price for both periods. Firms can choose between long- or short-term... View Details
    • June 2015 (Revised November 2015)
    • Case

    Akbank: Options in Digital Banking

    By: Rajiv Lal and Esel Çekin
    This case discusses the digitalization strategies of a leading bank in Turkey, Akbank, and how to position its digital banking products going forward. The Turkish banking industry was undergoing a transformation prompted by the demands of the country's digitally savvy,... View Details
    Keywords: Marketing; Banking; Emerging Market; Regulations; Channels; Digitization; Information Technology; Competition; Brands and Branding; Organizational Change and Adaptation; Emerging Markets; Distribution Channels; Banks and Banking; Digital Transformation; Financial Services Industry; Financial Services Industry; Turkey
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    Lal, Rajiv, and Esel Çekin. "Akbank: Options in Digital Banking." Harvard Business School Case 515-115, June 2015. (Revised November 2015.)
    • Web

    Faculty & Research - Global

    Krishna This paper evaluates a low-cost, customized soil nutrient management advisory service in India. As a methodological contribution, we examine whether and in which settings satellite measurements may be effective at estimating both... View Details

      Tatiana Sandino

      Tatiana Sandino is the Arthur Lowes Dickinson Professor of Business Administration in the Accounting and Management Unit, most recently teaching and undertaking the role of course head for the required first-year MBA course Financial Reporting and Control. She has... View Details

      Keywords: service industry; service industry
      • 22 Mar 2024
      • Research & Ideas

      Open Source Software: The $9 Trillion Resource Companies Take for Granted

      Free and Open Source Software, a joint project by the Linux Foundation and LISH released in 2022, and BuiltWith, a service that scans almost 9 million company websites to understand how they’re built, including what open source code they... View Details
      Keywords: by Rachel Layne; Computer; Information Technology; Technology
      • 21 Apr 2023
      • Research & Ideas

      The $15 Billion Question: Have Loot Boxes Turned Video Gaming into Gambling?

      one product feature has repercussions for how consumers engage with a product overall." As more digital products and services leverage the ability of technology to draw and engage, the authors anticipate that more firms will soon face the... View Details
      Keywords: by Scott Van Voorhis; Video Game; Media & Broadcasting
      • 2025
      • Working Paper

      Incentive-Compatible Recovery from Manipulated Signals, with Applications to Decentralized Physical Infrastructure

      By: Jason Milionis, Jens Ernstberger, Joseph Bonneau, Scott Duke Kominers and Tim Roughgarden
      We introduce the first formal model capturing the elicitation of unverifiable information from a party (the "source") with implicit signals derived by other players (the "observers"). Our model is motivated in part by applications in decentralized physical... View Details
      Keywords: Mathematical Methods; Infrastructure; Information Infrastructure
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      Milionis, Jason, Jens Ernstberger, Joseph Bonneau, Scott Duke Kominers, and Tim Roughgarden. "Incentive-Compatible Recovery from Manipulated Signals, with Applications to Decentralized Physical Infrastructure." Working Paper, March 2025.

        Tom Nicholas

        Tom Nicholas is William J. Abernathy Professor of Business Administration at Harvard Business School. He is British and holds a doctorate from Oxford University. His research focuses on the history of entrepreneurship, innovation and finance. His book (VC: An... View Details

        Keywords: financial services; financial services
        • 2010
        • Working Paper

        The Job Market for New Economists: A Market Design Perspective

        By: Peter A. Coles, John Cawley, Phillip B. Levine, Muriel Niederle, Alvin E. Roth and John J. Siegfried
        This paper provides an overview of the market for new Ph.D. economists. It describes the role of the American Economic Association (AEA) in the market and focuses in particular on two mechanisms adopted in recent years at the suggestion of our committee. First, job... View Details
        Keywords: Cost Management; Information; Surveys; Jobs and Positions; Job Interviews; Job Search; Emerging Markets; Digital Platforms; Service Operations; Internet and the Web
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        Coles, Peter A., John Cawley, Phillip B. Levine, Muriel Niederle, Alvin E. Roth, and John J. Siegfried. "The Job Market for New Economists: A Market Design Perspective." Harvard Business School Working Paper, No. 10-096, May 2010.
        • 01 Dec 2023
        • News

        Thinking Ahead

        As we wind down 2023, there’s talk everywhere of generative AI and how it will fundamentally alter the world as we know it; but how does that translate for your corner of the business world? Is TikTok something you need to take seriously? (Is it time to dance?) We... View Details
        Keywords: Julia Hanna; Illustrations by Chris Gash; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services
        • Web

        Policies, Rules & Guidelines | About

        viewpoints and to protect Harvard Business School and its reputation and brand. Staff Catering Guidelines HBS does not pay for meals (breakfast, lunch, dinner, and snacks) when the only recipients are HBS employees. This includes meals catered by Restaurant Associates,... View Details
        • Web

        Research - Global

        customized soil nutrient management advisory service in India. As a methodological contribution, we examine whether and in which settings satellite measurements may be effective at estimating both agricultural yields and treatment... June... View Details
        • 10 Jan 2024
        • Research & Ideas

        Technology and COVID Upended Tipping Norms. Will Consumers Keep Paying?

        Avery says. “Some of these are point-of-sale situations where we didn’t traditionally think about tipping 15 percent, such as counter service or delivery of our order after we ordered it on an app.” She notes that, “In those types of... View Details
        Keywords: by Anna Lamb, Harvard Gazette
        • June 2020 (Revised May 2022)
        • Case

        Vanguard Retail Operations (A)

        By: Willy C. Shih and Antonio Moreno
        The first two cases in this series are set in the financial services industry, and explore whether it is better for back-office workers to be generalists who provide the flexibility of being able to handle the complete range of transactions that the company faces or... View Details
        Keywords: Pooling; Generalist Model; Specialist Model; Operations; Service Operations; Management; Job Design and Levels; Financial Services Industry; United States
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        Shih, Willy C., and Antonio Moreno. "Vanguard Retail Operations (A)." Harvard Business School Case 620-104, June 2020. (Revised May 2022.)
        • Spring 2013
        • Article

        The Growth of Finance

        By: Robin Greenwood and David S. Scharfstein
        The U.S. financial services industry grew from 4.9% of GDP in 1980 to 7.9% of GDP in 2007. A sizeable portion of the growth can be explained by rising asset management fees, which in turn were driven by increases in the valuation of tradable assets, particularly... View Details
        Keywords: Finance; Asset Management; Research; Mortgages; Financial Services Industry
        Citation
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        Greenwood, Robin, and David S. Scharfstein. "The Growth of Finance." Journal of Economic Perspectives 27, no. 2 (Spring 2013): 3–28.
        • February 1998 (Revised July 1998)
        • Case

        Rob Parson at Morgan Stanley (A)

        Rob Parson was a star producer in Morgan Stanley's Capital Markets division. He had been recruited from a competitor the prior year and had generated substantial revenues since joining the firm. Unfortunately, Parson's reviews from the 360-degree performance evaluation... View Details
        Keywords: Management; Personal Development and Career; Performance Evaluation; Financial Services Industry
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        Burton, M. Diane. "Rob Parson at Morgan Stanley (A)." Harvard Business School Case 498-054, February 1998. (Revised July 1998.)
        • 01 Feb 2001
        • News

        What Makes a Good Leader

        Is it the ability to navigate in the choppy waters of change? Do leaders see the hidden opportunity in every setback? Is there really any such thing as a "born leader"? Five HBS faculty and some prominent alumni offer their perspectives on an increasingly essential... View Details
        Keywords: Management
        • 05 Jul 2006
        • Working Paper Summaries

        Implementing New Practices: An Empirical Study of Organizational Learning in Hospital Intensive Care Units

        Keywords: by Anita L. Tucker, Ingrid M. Nembhard & Amy C. Edmondson; Health
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