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  • 05 Mar 2013
  • First Look

First Look: March 5

and Charles C. HuangHarvard Business School Case 311-093 This note reviews the social media firms in health care that help providers and consumers to interact and their nascent business View Details
Keywords: Sean Silverthorne
  • October 2011
  • Supplement

Jack Hughes, Founder and Chairman of TopCoder, In-class comments 4/8/11

By: David A. Garvin
TopCoder's crowdsourcing-based business model, in which software is developed through online tournaments, is presented. The case highlights how TopCoder has created a unique two-sided innovation platform consisting of a global community of over 225,000 developers who... View Details
Keywords: Business Model; Growth and Development; Technological Innovation; Problems and Challenges; Motivation and Incentives; Competition; Online Technology; Information Technology Industry
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  • October 2021
  • Case

Diversifying P&G's Supplier Base (A)

By: Kris Ferreira, Kym Lew Nelson, Carin-Isabel Knoop and Sarah Mehta
In February 2003, P&G hosted two meetings—one with its largest woman- and minority-owned suppliers and one with its largest non-minority-owned suppliers. Attendees in each meeting heard the same message: P&G was keen to grow its commitment to inclusive supply chains,... View Details
Keywords: Business Ventures; Mergers and Acquisitions; Business Model; Business Organization; Family Business; Joint Ventures; Demographics; Diversity; Ethnicity; Race; Ethics; Fairness; Ownership; Supply Chain Management; Consumer Products Industry; Service Industry; United States; Ohio
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  • 09 Aug 2011
  • First Look

First Look: August 9

their infrastructure without working through the scaling effects. This note also discusses multi-sided platforms, the skewing of business models reflecting a mispricing to get one side on board, and suggests... View Details
Keywords: Sean Silverthorne
  • 08 Jul 2008
  • First Look

First Look: July 8, 2008

Organization's Capabilities: Resources, Processes, and Priorities Harvard Business School Module Note 607-014 Summarizes a model that helps managers determine what sorts of initiatives an organization is... View Details
Keywords: Martha Lagace
  • Research Summary

Overview

Over the last decade, technology companies like Amazon, Google, and Netflix have pioneered data-driven research and development processes centered on massive experimentation. However, as companies increase the breadth and scale of their experiments to millions of... View Details
  • February 2025 (Revised April 2025)
  • Case

Shake Shack's Playbook for the Digital Era

By: Christopher Stanton, Allison Ciechanover and George Gonzalez
This case examines Shake Shack’s journey from a single New York City hot dog cart to a global fast-casual restaurant chain renowned for both premium quality and a culture of “enlightened hospitality.” As the company expands worldwide, it pilots digital ordering... View Details
Keywords: Business Model; Customer Satisfaction; Technology Adoption; Brands and Branding; Organizational Culture; Customization and Personalization; Expansion; Digital Transformation; Food and Beverage Industry
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  • 10 Apr 2018
  • First Look

First Look at New Research, April 10, 2018

benefit from mimicking the showroom concepts started by online-first retailers and why online-first retailers can benefit from opening more traditional stores. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54316 March 29, 2018 Harvard View Details
Keywords: Sean Silverthorne
  • 15 Nov 2016
  • First Look

November 15, 2016

https://cb.hbsp.harvard.edu/cbmp/product/417035-PDF-ENG Harvard Business School Case 417-036 Zurich Insurance: Zurich Oxygen Zurich Insurance was undergoing organizational change after implementing five new people practices focused on... View Details
Keywords: Sean Silverthorne
  • 31 May 2016
  • First Look

May 31, 2016

Porteus Abstract—We extend the Clark–Scarf serial multi-echelon inventory model to include procuring production inputs under short-term take-or-pay contracts at one or more stages. In each period, each such stage has the option to... View Details
Keywords: Sean Silverthorne
  • 04 Dec 2023
  • Blog Post

My Summer of Joy with the National Parks Service

Hi all, my name is Rhea! I was lucky enough to work for the National Park Service this summer as a business management intern with the Submerged Resources Center (SRC). The SRC is the NPS national dive program, responsible for... View Details
  • 22 May 2012
  • First Look

First Look: May 22

technological innovation only in high-margin verticals? Or through a separate subsidiary with a new low-cost business model for commoditized verticals? Purchase this... View Details
Keywords: Sean Silverthorne
  • 19 Sep 2017
  • First Look

First Look at New Research and Ideas, September 19

Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=53214 Harvard Business School Case 517-075 Mavi: Fashioning a Path to Brand Growth This case examines the strategic choices and business... View Details
Keywords: Sean Silverthorne
  • 25 Feb 2014
  • First Look

First Look: February 25

consumers in their homes and workplaces. Using a novel web-based face tracking system, we continuously measure consumers' smile responses as well as their viewing interest and purchase intent. A simultaneous Bayesian hierarchical model is... View Details
Keywords: Sean Silverthorne
  • 10 Sep 2020
  • Research & Ideas

The COVID Two-Step for Leaders: Protect and Pivot

conditions and the paramount importance of doing the right thing—some leadership teams have committed themselves to two guiding principles: act now to protect and run the business today, and plan now to retool the View Details
Keywords: by Boris Groysberg and Katherine Connolly Baden
  • 13 Nov 2018
  • First Look

New Research and Ideas, November 13, 2018

regulators. Moreover, our findings highlight the trade-off between slow execution and potential information leakage in the decision of optimal trading speed. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55258 Summer 2018 NYU Journal of Law &... View Details
Keywords: Dina Gerdeman
  • 25 Aug 2020
  • Blog Post

Hikma Health + HBS MBAs Crowdsource Largest County-Level COVID-19 Dataset

When COVID-19 cases in the US began to spike in March, Hikma Health, a digital health startup from the Harvard i-lab and winner of the 2019 Harvard Business School (HBS) New Venture Competition, asked how they could best help to stop the... View Details
  • 21 Nov 2017
  • First Look

First Look at New Research and Ideas, November 21, 2017

available. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/317078-PDF-ENG Harvard Business School Case 618-008 CareMore Health System CareMore Health System—a physician-founded care delivery system and health plan—had... View Details
Keywords: Sean Silverthorne
  • 30 Jun 2003
  • Research & Ideas

Are You Supporting Your B Players?

and yet pose a drag on the organization because they require constant reinforcement. So who is there to care about the B players? According to HBS professor Thomas J. DeLong, both in a reunion session for HBS alumni and in a recent Harvard View Details
Keywords: by Martha Lagace
  • 01 Mar 2018
  • News

Every Trick in the Book

without a bookstore,” she says. “It’s every bit a part of a community as a bank or a grocery store or a hardware store.” As she surveyed her new business in early 2016, however, Brody knew the East Hampton icon couldn’t remain trapped in... View Details
Keywords: April White