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- All HBS Web
(6,072)
- People (14)
- News (1,745)
- Research (3,144)
- Events (23)
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- 28 May 2012
- Research & Ideas
A Pragmatic Alternative for Creating a Corporate Social Responsibility Strategy
Thousands of large, profitable companies have all the right intentions of giving back to society—and yet a sizable number of them have corporate social responsibility (CSR) programs that provide little benefit to either the community or... View Details
Keywords: by Dina Gerdeman
- 27 Oct 2008
- Lessons from the Classroom
Achieving Excellence in Nonprofits
the higher the likelihood that we will be able to learn, over time, how to do better. Q: We are headed for some economic turmoil that could affect nonprofits in any number of ways. What should nonprofit boards be doing to prepare? A: You... View Details
Keywords: by Sean Silverthorne
- 04 Apr 2007
- Research & Ideas
The Business of Global Poverty
class, places like Payatas, or the teeming streets of Calcutta, or the favelas of Rio de Janeiro—places where only the entrepreneurial survive—are never far from his mind. According to the World Bank, nearly half the world's population—some 2.8 billion people—subsists... View Details
Keywords: by Garry Emmons
- 23 Apr 2001
- Research & Ideas
Brand Power from Wedgwood to Dell: Part Two
to bring their offerings to large numbers of people, to make a market for prestige cosmetics, specialty coffee, and made-to-order PCs at moments when these products were new. In starting out, each of these entrepreneurs believed—and this... View Details
Keywords: by Martha Lagace
- 20 Aug 2024
- Book
Why Competing With Tech Giants Requires Finding Your Own Edge
organization that provides essential services, technology, or connections used by a large number of other participants. Orchestrating an ecosystem as the hub can be a significant undertaking. It often requires a firm to make up-front... View Details
- 21 Aug 2018
- First Look
New Research and Ideas, August 21, 2018
evidence on a key mechanism: how employees allocate their time to work-related activities and to visiting distant family. To do so, we use field interviews, sub-sample analyses, and micro-data on the number of optional skill-development... View Details
Keywords: Dina Gerdeman
- 12 Dec 2017
- First Look
New Research and Ideas, December 12, 2017
key themes and related topics determined by the Journal of Service Management (JOSM) Service Operations Expert Research Panel. By offering a good number of such research questions, this article provides a broad range of ideas to spur... View Details
Keywords: Sean Silverthorne
- 08 Nov 2016
- First Look
November 8, 2016
gun policy. First, mass shootings evoke large policy responses. A single mass shooting leads to a 15% increase in the number of firearm bills introduced in a state in the year after a mass shooting. Second, mass shootings account for a... View Details
Keywords: Sean Silverthorne
- 15 Sep 2009
- First Look
First Look: September 15
standard preferences and show that the endogenous structure of the network is conducive to sharing by a significant number of peers, even if sharing is costlier than freeriding. We build on this model of p2p to analyze the optimal... View Details
Keywords: Martha Lagace
- 30 Jan 2017
- Research & Ideas
Vanguard, Trian And The Problem With 'Passive' Index Funds
in index funds while $310 billion exited actively managed funds. But have they become too popular? Researchers and analysts are increasingly concerned that managers in companies with a large number of passive fund investors can too easily... View Details
- 24 Dec 2013
- First Look
First Look: December 24
number of hours CEOs devote to work activities, and longer working hours are associated with higher firm productivity, growth, profitability, and CEO pay. Second, family CEOs record 8% fewer working hours relative to professional CEOs.... View Details
Keywords: Carmen Nobel
- 27 Jun 2007
- Lessons from the Classroom
Learning to Make the Move to CEO
and people part of the equation. Tushman, for example, asks a fundamental question: As a leader, what do you have to do to cause an organization to change? "Over all of this, we use a number of experiential exercises so people can... View Details
- 26 Sep 2005
- Research & Ideas
What Perceived Power Brings to Negotiations
negotiation. Nearly all research on power and negotiations operationalizes power as an objective feature of what you bring into the negotiation. It's either what your alternative is or it's the number of other options that you have... View Details
Keywords: by Mallory Stark
- 14 Apr 2003
- Research & Ideas
Andy Grove on the Confident Leader
knowledge of the business is not what got you where you are. So you're less likely to have confidence in your own intuition. This is an intuitive process, because the numbers aren't in and the evidence isn't in. CC: The problem with the... View Details
- 20 Jan 2017
- Research & Ideas
Here’s How Businessman Trump Is Likely to Approach the Presidency
government is run by a small number of people calling all the shots. I think his hard-charging tone, coupled with his willingness to single out certain groups — from the media to Muslims to women to Hispanics — as responsible for many of... View Details
Keywords: by Christina Pazzanese
- 22 Apr 2014
- First Look
First Look: April 22
occurred in the pharmaceutical industry over the past two decades. Since 1989, a number of major pharmaceutical companies (Merck, Novartis, Pfizer, etc.) have chosen to locate new laboratories in one or more major life science hotspots... View Details
Keywords: Sean Silverthorne
- 25 Sep 2017
- Research & Ideas
Why Politics is Failing America, and What Business Can Do To Help
continues to serve the needs of its preferred customers: the small number of hardcore primary voters, big-pocketed donors, and special-interest groups, the study says. That closed loop is no accident, the authors believe. Democrats and... View Details
Keywords: by Christina Pazzanese, Harvard Gazette
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
Our observations of great service leaders reveal a greater emphasis on those skills demanded for intense personal interaction, engagement with employees at all levels of large people-intensive organizations, the ability to work with the large View Details
- 28 Apr 2009
- First Look
First Look: April 28, 2009
since 1980 when compared to firms in Europe or Asia (measured both by sales and by numbers of new product introductions), this essay explores the interplay of regulation, definitions of "patient" and "consumer," and... View Details
Keywords: Martha Lagace
- 17 Mar 2021
- Research & Ideas
Beyond Pajamas: Sizing Up the Pandemic Shopper
By April, immediately after the first severe lockdown, the number of new online customers had spiked, as new shoppers represented 38 percent of shoppers in the US and 23 percent in the UK. Over time, the fraction of new online customers... View Details