Publications

October 2006
Case

Lean at Wipro Technologies

Wipro Technologies, a rapidly growing software services firm based in India, decided to use principles from the Toyota Production System (also known as lean) to fundamentally change their operating model. Looks at why Wipro chose to use lean and how they went about... View Details

Keywords: Organizational Change and Adaptation; Competitive Advantage; Applications and Software; Operations; Information Technology Industry; India

01 Mar 2025
News

Alumni and Faculty Books

range of industries continue to implement radically flexible work practices, allowing most, if not all, of their employees to work from anywhere. Why? They understand that geographic flexibility offers a competitive advantage: the ability... View Details

01 Jun 2009
News

Alumni Books

The People Factor: Strengthening America by Investing in Public Service by Linda J. Bilmes (MBA ’84) and W. Scott Gould (Brookings Institution Press) The authors argue that the federal government can achieve the same gains as the best private-sector and military... View Details

Keywords: Publishing Industries (except Internet); Publishing Industries (except Internet)

April 1982
Case

Mark Twain Bancshares, Inc.--1980 (A)

By: F. Warren McFarlan and Gregory L. Parsons

Keywords: Information Management; Information Technology; Banking Industry

Find at Harvard

13 Dec 2010
News

MarketWatch Founder on Media's Future

Keywords: Information; Information; Information; Information; Information; Information

Web

Natalie Margulies | MBA

integration has become the seminal problem of the digital age: the widespread collection of data has created vast potential for businesses to optimize internal processes and redefine industry standards. I want to transform data into... View Details

01 Mar 2009
News

Health Care a Top Priority at HBS

Berkeley, and who has worked in the health-care industry for fifteen years, explains why health care is important to HBS. “It’s 17 percent of the U.S. economy and growing. As an industry, it’s underperforming so it requires new thinking... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services; Health, Social Assistance

March 2011 (Revised September 2014)
Case

Bridging the GAAPs

By: Gwen Yu

Inconsistencies in accounting treatment across countries are a major obstacle for global equity investment. Adoption of a single accounting standard (IFRS) has been received with much excitement, where apples to apples comparison across countries will become easier.... View Details

Keywords: Financial Reporting; International Accounting; Private Equity; Investment; Globalized Markets and Industries; Information Management; Standards; Valuation

06 May 2002
Research & Ideas

A Toolkit for Customer Innovation

this article, we offer some basic principles and lessons for industries undergoing such a transformation. A Costly Problem, A Radical Solution In a nutshell, product development is often difficult because the "need" View Details

Keywords: by Stefan Thomke & Eric Von Hippel

01 Jun 2000
News

The Business of Biotech

is not a postdoc lab, this is a business. It's not enough just to do the experiment; somebody's got to take the ball and run with it." Lately, competition in the biotech industry has become more heated than ever, as a steadily increasing... View Details

Keywords: Julia Hanna

March 2025
Supplement

Wasabi Technologies (B)

By: Lou Shipley and Stacy Straaberg

Set in 2019, the “Wasabi Technologies (A)” case centers on Wasabi Technologies (Wasabi), a successful hot cloud storage company based in Boston, Massachusetts. Founder and CEO David Friend is ready to scale the four-year-old venture rapidly. Wasabi had so far focused... View Details

Keywords: Information Management; Sales; Product Development; Growth and Development Strategy; Business Strategy; Information Technology Industry; United States; Massachusetts; Boston

February 2000 (Revised April 2000)
Case

Microsoft, 2000

By: Michael G. Rukstad, David B. Yoffie and Carl Johnston

Surveys five threats to the sustainability of Microsoft's strategy (imitation, substitution, hold-up, slack, and saturation) and examines Microsoft's response to these threats. Teaching purpose: To evaluate the sustainability of Microsoft's competitive advantage. View Details

Keywords: Technological Innovation; Business or Company Management; Growth and Development Strategy; Growth Management; Planning; Competitive Strategy; Competitive Advantage; Corporate Strategy; Information Technology; Information Technology Industry

Find at Harvard

October 2016 (Revised March 2017)
Case

uberPOOL

By: Marco Iansiti, Michael W. Toffel and Amram Migdal

This case describes Uber's uberPOOL service, which let multiple Uber users who were headed in the same direction share a ride and pay substantially lower fares. View Details

Keywords: Uber; uberPOOL; Innovation and Invention; Disruptive Innovation; Innovation Strategy; Technological Innovation; Digital Platforms; Transportation; Transportation Networks; Information Technology Industry; Information Technology Industry; Information Technology Industry