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March 2022
Case

Talent@Tencent

By: Tarun Khanna, Shu Lin and Nancy Hua Dai

On November 11, 2016, Xi Dan, Senior Vice President of Tencent, and Ma Yongwu, Dean of Tencent Academy, were discussing how Tencent could develop new capabilities to sustain its growth miracle and entry into new technologies, expansion into B2B businesses, and... View Details

Keywords: B2B; Talent and Talent Management; Training; Emerging Markets; Entrepreneurship; Globalization; Human Resources; Innovation and Management; Leadership Development; Business Strategy; Information Technology; Internet and the Web; China

March 1999
Case

MySoftware Company (A)

By: H. Kent Bowen and Nicole Tempest

In 1997, Gregory Slayton took the position as CEO of MySoftware, which had been experiencing revenue and operating losses for the past two years. Within 90 days, he stabilized the company through a combination of cost cutting, financial discipline, and accountability... View Details

Keywords: Decisions; Cost Management; Profit; Employees; Growth and Development Strategy; Operations; Outcome or Result; Partners and Partnerships; Internet and the Web; Applications and Software; Information Technology Industry

Find at Harvard

06 Oct 2003
Research & Ideas

The Growth of the Social Enterprise

and seem to require stronger, more committed leadership. And branch organizations reported more challenges with human resource issues, while affiliates asserted greater challenges in governance. While these... View Details

Keywords: by Carla Tishler

August 2024
Background Note

A Brief Note on U.S. Presidential Transitions

By: Robert F. White

This note provides background information on the U.S. presidential transition process, including the history of presidential transitions, the modern transition process, and the responsibilities of the executive branch. It includes a brief overview of the primary laws... View Details

Keywords: Transition; Government Administration; Selection and Staffing; Political Elections; Laws and Statutes; Public Administration Industry; United States

December 2019 (Revised May 2020)
Case

Income Inequality and the CEO Pay Ratio at TJX Cos

By: Ethan Rouen and Akari Furukawa

TJX Companies reported a CEO pay ratio of 1,596-to-1 in 2019, leaving board chair Carol Meyrowitz with a host of questions about whether, and how, she could take action to address concerns raised by having one of the highest pay ratios in the S&P 500. As a retail... View Details

Keywords: CEO Pay Ratio; Income; Equality and Inequality; Executive Compensation; Corporate Disclosure; Business and Stakeholder Relations

January 2018 (Revised February 2023)
Teaching Note

The Future of Patent Examination at the USPTO

By: Prithwiraj Choudhury

This teaching note pairs with the case entitled: “The Future of Patent Examination at the USPTO” (case no. 617-027). View Details

Keywords: Machine Learning; Telework; Collaborating With Unions; Recruitment; Intellectual Property; Copyright; Patents; Trademarks; Knowledge Sharing; Technology Adoption; District of Columbia

2000
Other Unpublished Work

Do Executive Stock Options Encourage Risk-Taking?

By: Randolph B. Cohen, Brian J. Hall and Luis M. Viceira

Executive stock options create incentives for executives to manage firms in ways that maximize firm market value. Since options increase in value with the volatility of the underlying stock, executive stock options provide managers with incentives to take actions that... View Details

Keywords: Risk and Uncertainty; Motivation and Incentives; Stock Options; Executive Compensation

August 2011 (Revised July 2014)
Case

Earl Martin Phalen: Ready to ROAR?

By: Noam T. Wasserman, Julia Taylor and Yael Braid

Earl Martin Phalen is in the midst of starting his second non-profit organization, Summer Advantage, by implementing the lessons he learned from BELL, the non-profit he had founded and run for the prior 15 years. His aspirations for Summer Advantage were to make it... View Details

Keywords: Corporate Governance; Nonprofit Organizations; Corporate Entrepreneurship; Selection and Staffing; Leadership Development; Financial Management

May 2008 (Revised October 2010)
Case

Tribune Company, 2007

By: Timothy A. Luehrman and Eric Seth Gordon

This case describes the proposed acquisition of Tribune Company by Sam Zell in 2007. Tribune Company is one of the largest newspapers and broadcasting companies in the United States. Zell's proposed acquisition is unusual in several respects. It is two-tiered, employs... View Details

Keywords: Mergers and Acquisitions; Financial Markets; Employee Stock Ownership Plan; Negotiation Offer; Journalism and News Industry; Publishing Industry

August 2002 (Revised March 2003)
Teaching Note

NerveWire (TN)

By: Nitin Nohria and Bridget Gurtler

Teaching Note for (9-402-020), (9-402-021), and (9-402-022). View Details

Keywords: Economic Slowdown and Stagnation; Recruitment; Mission and Purpose; Internet and the Web; Problems and Challenges; Consulting Industry; Newton

April 2002
Case

The Cardon Family

By: William J. Poorvu and Melissa Yin-Yin Lam

Wil Cardon is the third-generation steward of his family's real estate land development business. He grapples with issues of business structure, intergenerational business, compensation, and family values. This case includes in-depth discussion of the land development... View Details

Keywords: Business Ventures; Family Business; Entrepreneurship; Values and Beliefs; Compensation and Benefits; Family and Family Relationships; Real Estate Industry

April 2001
Teaching Note

Marshall Industries TN

By: Jeffrey F. Rayport, Elliot N. Maltz and William A. Sahlman

Teaching Note for (9-899-239). For book only - not listed on case. View Details

Keywords: Internet and the Web; Transformation; Service Delivery; Technological Innovation; Compensation and Benefits; Distribution Industry

12 Mar 2012
Research & Ideas

Crowded at the Top: The Rise of the Functional Manager

titles such as chief financial officer, chief marketing officer, chief technology officer, and chief human resources officer. “In companies that have more related businesses, it makes sense to have these... View Details

Keywords: by Carmen Nobel

15 Nov 2016
First Look

November 15, 2016

takes a closer look at the implementation of a global job model and how it has enabled the use of data analytics in the human resources function. Purchase this case:... View Details

Keywords: Sean Silverthorne

January 2021
Case

Value-Based Insurance Design at Onex

By: Joshua Schwartzstein, Amitabh Chandra and Amram Migdal

The operating executives of Health and Benefits for Onex Partners, Megan Jackson Frye and Sam Camens, faced a challenge: Healthcare costs for employees of Onex’s portfolio companies were continuing to rise above the consumer price index, reflecting broader trends... View Details

13 May 2014
News

Willing Hands

Frank Spencer (MBA 1986) helped to build his first Habitat for Humanity house in 1988. It was in the Belmont neighborhood of Charlotte, North Carolina, and, like many Habitat homes, was constructed over approximately 10 weeks, with... View Details

Keywords: Julia Hanna; Construction; Real Estate

September 1999 (Revised May 2003)
Case

Deloitte & Touche (B): Changing the Workplace

By: Rosabeth M. Kanter and Jane Roessner

Deloitte & Touche women's initiative changed the workplace culture at the firm, solved retention problems, and brought external benefits. Now a new CEO must decide how to take this a step further as competition for talent was even stronger, young people had different... View Details

Keywords: Strategic Planning; Organizational Culture; Accounting; Gender; Organizational Change and Adaptation; Loss; Change Management; Jobs and Positions; Resignation and Termination; Accounting Industry; United States

September 1999 (Revised May 2003)
Case

Deloitte & Touche (A): A Hole in the Pipeline

By: Rosabeth M. Kanter and Jane Roessner

Deloitte & Touche was losing talented women, and CEO Mike Cook wanted to stop the loss, especially as the accounting and consulting fields became more competitive. The firm commissioned an analysis of the situation; now it had to consider the results and develop a plan... View Details

Keywords: Strategic Planning; Organizational Culture; Accounting; Gender; Organizational Change and Adaptation; Loss; Change Management; Jobs and Positions; Resignation and Termination; Accounting Industry; United States

2007
Working Paper

Accountability in Complex Organizations: World Bank Responses to Civil Society

By: Alnoor Ebrahim and Steve Herz

Civil society actors have been pushing for greater accountability of the World Bank for at least three decades. This paper outlines the range of accountability mechanisms currently in place at the World Bank along four basic levels: (1) staff, (2) project, (3) policy,... View Details

Keywords: Corporate Accountability; Corporate Governance; Governing and Advisory Boards; Compensation and Benefits; Business and Community Relations; Social Enterprise; Motivation and Incentives

May 2002 (Revised October 2002)
Background Note

Incentive Strategy II: Executive Compensation and Ownership Structure

By: Brian J. Hall

This case analyzes incentive strategy from the perspective of a company's board of directors and owners. The focus is the role that executive compensation and ownership structure (the composition of, and financial structure between, a company's owners) play in... View Details

Keywords: Governing and Advisory Boards; Executive Compensation; Ownership; Behavior; Motivation and Incentives; Perspective; Strategy; Value Creation

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