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  • 31 May 2017
  • What Do You Think?

Can Amazon Do What Walmart Couldn’t, Stop the 'Wheel of Retailing'?

In 1997, a young entrepreneur visited a class at Harvard Business School taught by my colleague, Len Schlesinger. The class discussed a case based on the visitor’s fledgling online retailing company that had rapidly expanded sales to $100... View Details
Keywords: by James Heskett; Retail
  • 19 Oct 2021
  • Research & Ideas

Fed Up Workers and Supply Woes: What's Next for Dollar Stores?

able to make it into stores by Christmas after I get through the inbound trade-lane delays into the distribution centers. We have a terrible mess in intermodal rail. There are bottlenecks all along the system. Gazette:You co-wrote a case... View Details
Keywords: by Christine Pazzanese, Harvard Gazette; Retail
  • 13 Nov 2012
  • First Look

First Look: November 13

multi-currency capital structure with both senior, secured bank loans and junior bonds. PCP has to decide whether to push for bankruptcy in a European court, or to push for out of court renegotiations. The case is a tool for View Details
Keywords: Sean Silverthorne
  • Web

Frequently Asked Questions | HBS Online

not sure which course is right for me. How do I choose? Please take a look at our course catalog which compares details on each of our current course offerings. What kind of access will I have to faculty? Our courses have been developed... View Details
  • 22 Feb 2022
  • News

A World of Difference

Frances Frei and Francesca Gino (Image by John Ritter) Frances Frei, the UPS Foundation Professor of Service Management, is an expert in the intersection of leadership and inclusion. Francesca Gino, the Tandon Family Professor of Business Administration, View Details
Keywords: Jen McFarland Flint
  • 01 Jan 2002
  • News

Egon P.S. Zehnder (MBA '56)

professionals are frequently the least willing to change," he told his colleagues in his valedictory remarks as chairman. "But to preserve the outstanding legacy of our momentum, this firm needs to be open continuously to change." The career of the founder is a View Details
  • Research Summary

Sustainability and Integrated Reporting

A sustainable strategy for a company is one that enables it to create value for shareholders over the long term while contributing to a sustainable society. In doing so, it must balance the needs of different types of providers of financial capital (e.g.,... View Details

Keywords: Sustainability; Sustainability Reporting
  • Web

Artful Leadership | Social Enterprise | Harvard Business School

Mizuho Kanai (MBA 2018) was fulfilling her summer internship at NPR, her manager recommended that she read an HBS case study about how the Sesame Workshop CEO, Jeff Dunn... An Emerging Entrepreneur Patricio... View Details
  • 04 Dec 2012
  • First Look

First Look: December 4

undermines creative thinking in tasks that draw on knowledge from multiple cultures. Three studies (a network survey and two experiments) found that ambient cultural disharmony decreased individuals' effectiveness at connecting ideas from... View Details
Keywords: Carmen Nobel
  • 19 Feb 2013
  • First Look

First Look: Feb. 19

economic welfare. Paper: http://pubs.aeaweb.org.ezp-prod1.hul.harvard.edu/doi/pdfplus/10.1257/jep.27.1.45 Corporate Social Responsibility Reporting in China: Symbol or Substance? Authors:Marquis, Christopher, and Cuili Qian Publication:Organization Science Abstract... View Details
Keywords: Sean Silverthorne
  • 17 Aug 2021
  • Research & Ideas

Can Autonomous Vehicles Drive with Common Sense?

applies road rules to extreme “driverless dilemmas,” and more on how it can make decisions in everyday cases that lie on the edge of hard-and-fast driving rules. “Human drivers take a test, and we then assume that they are going to use... View Details
Keywords: by Michael Blanding; Auto
  • 05 May 2009
  • First Look

First Look: May 5, 2009

knowledge. Using a multi-method field study across two professional service firms to refine and test the proposed model, I also find that only the use of client-specific expertise (not the expertise of high-status members) enhances... View Details
Keywords: Martha Lagace
  • 19 Aug 2021
  • Op-Ed

Don't Ignore Your Employees' Misery—TAKE Control

industries agile enough to meet their professional and personal needs. Employees also have greater agency to demand the working conditions they want. In the past, employers have had the upper hand during times of economic uncertainty, but that is not the View Details
Keywords: by Hise O. Gibson and MaShon Wilson
  • 01 Aug 1998
  • News

High Honors

became highly prized for their insights. The former Henry R. Byers Professor of Business Administration, Marshall is the author of nearly two hundred cases and notes as well as the casebook Cases in... View Details
  • 2018
  • Working Paper

Zig-Zagging Your Way to Transformative Impact

By: V. Kasturi Rangan and Tricia Gregg
Achieving transformative impact has been much discussed by social entrepreneurs, funders, and consultants. These discussions have focused on issues of increasing impact and scale, but often with no clear distinction between the two terms. In order to provide clarity,... View Details
Keywords: Social Entrepreneurship; Performance Efficiency; Growth and Development; Outcome or Result; Strategy
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  • 01 Jun 2024
  • News

Alumni and Faculty Books

Edited by Margie Kelley Alumni Books Debunking Teenagers: 200 Research-Based Parenting Strategies to Help Your Adolescent Successfully Navigate the “Tempteen” Years By Daphne Adler (MBA 2004) Independently Published Why are teenagers constantly tempted to behave... View Details
  • 01 Mar 2024
  • News

The Internet's Next Frontier

transmitted around the globe. It is a subject that Kominers explores in depth in the recently published book he coauthored with Steve Kaczynski, The Everything Token: How NFTs and Web3 Will Transform the Way We Buy, Sell, and Create. Bernstein and Kominers, in their... View Details
Keywords: Jennifer Gillespie
  • 10 Mar 2015
  • First Look

First Look: March 10

techniques for improving operating decisions during retail store liquidations and by demonstrating the performance of these methods in the field. February 2015 Leading Sustainable Change: An Organizational Perspective Making the Business View Details
Keywords: Carmen Nobel
  • 01 Jan 2013
  • News

Joanna M. Jacobson, MBA 1987

throughout Jacobson's life. At the University of Pennsylvania, Jacobson studied international relations with a specialization in China. After college, she worked in operations at Greenwich Associates and was soon promoted to run the... View Details
Keywords: Susan Young
  • 09 Nov 2010
  • First Look

First Look: November 9, 2010

presents the results of a study that investigated the use of the underdog effect in marketing. The idea of triumphing over disadvantages by impassioned determination is said to be a powerfully positive image, which can lead consumers to... View Details
Keywords: Sean Silverthorne