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  • 07 Jun 2011
  • First Look

First Look: June 7

Corporation Ltd.: Driving Change through Internal Communication Boris Groysberg and Michael SlindHarvard Business School Case 411-077 Hindustan Petroleum (HPCL), confronted in 2003 with an urgent need to change how it operated externally,... View Details
Keywords: Sean Silverthorne
  • Web

Seminars & Conferences - Faculty & Research

Accounting & Management Overview Faculty Curriculum Seminars & Conferences Awards & Honors Doctoral Students More Local Events Local Community Events Harvard Wyss institute- upcoming events Berkman Center for Internet and Society-... View Details
  • November 2018 (Revised January 2022)
  • Case

JUUL and the Vaping Revolution

By: Michael W. Toffel, John Masko and Sarah Mehta
In late 2019, San Francisco-based electronic cigarette (e-cigarette) maker JUUL Labs (pronounced “jewel”) faced intense pressure. Sales of JUUL products exceeded $1 billion in 2018, dominating the e-cigarette category. While JUUL Labs’ stated goal was to help current... View Details
Keywords: Electronic Cigarettes; E-Cigarettes; Vaping; Nicotine Replacement; JUUL; Juuling; Advertising; Digital Marketing; Customers; Innovation and Invention; Marketing; Ethics; Brands and Branding; Marketing Communications; Marketing Strategy; Product Marketing; Corporate Social Responsibility and Impact; Social Issues; Information Technology; Technology Industry; San Francisco; California
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  • 06 Oct 2023
  • Blog Post

Short Intensive Programs 2024 Preview: From Climate Change to Formula 1

inclusion, and the skills to communicate across differences and be leaders in diverse environments? What types of teaching methodologies—classroom experiences, guest speakers, cases—are going to really help students move along that curve... View Details
  • 29 Sep 2022
  • Op-Ed

Inclusive Leadership Advice: Get Comfortable With the Uncomfortable

disapproval takes the form of silence—“the death pause,” as Pixar’s Ed Catmull describes it. Improv comedy teaches us to keep an open mind, understanding that communication drives insight and that closed conversations generally fail.... View Details
Keywords: by Francesca Gino
  • 19 Dec 2022
  • Research & Ideas

What Motivates People to Give Generously—and Why We Sometimes Don't

at how frequently we’re asked to give—by email, at the grocery store, by postcards, from community organizations—we can’t always say yes. So, the fact that people are looking for excuses not to give doesn’t necessarily mean they’re... View Details
Keywords: by Jen McFarland Flint, HBS Alumni Bulletin
  • Web

Seminars & Conferences - Faculty & Research

Technology & Operations Management Overview Faculty Curriculum Seminars & Conferences Awards & Honors Doctoral Students More Local Events Local Community Events Harvard Wyss institute- upcoming events Berkman Center for Internet and... View Details
  • 20 Dec 2010
  • Research & Ideas

Panama Canal: Troubled History, Astounding Turnaround

years of construction of the Panama Canal proved to be a management foul-up of the first order. The Isthmian Canal Commission tried to supervise construction from Washington. This would have been a bad idea with the communications... View Details
Keywords: by Sarah Jane Gilbert; Transportation
  • 30 Mar 2003
  • Research & Ideas

The Future of IT Consulting

The explosion of "computer-to-computer" communication in the twenty-first century is triggering a growth phase for IT consultants. Harvard Business School professor Richard Nolan and HBS Interactive Senior Vice President Larry... View Details
Keywords: by Sarah Jane Johnston; Consulting
  • 13 Jul 2020
  • Research & Ideas

Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk

that, but the effects are huge. And this is striking Brown and Black communities at a staggering, alarming rate. Frazier: Absolutely. Neeley: Unmasking is the right word. I want to pivot and ask you about George Floyd's devastating death.... View Details
Keywords: by Staff; Pharmaceutical
  • 06 Oct 2010
  • Research & Ideas

John Kotter: Four Ways to Kill a Good Idea

fear mongering and all the other attack strategies (more on that soon). Delay There are questions and concerns that can kill a good proposal simply by creating a deadly delay. They so slow the communication and discussion of a plan that... View Details
Keywords: by John Kotter & Lorne A. Whitehead
  • Web

HBS Alumni Conference: Accelerating Climate Solutions - Alumni

resource-related innovation, and building values-based and people-centric businesses. Gordon Jones President, College of Western Idaho (CWI) Gordon Jones President, College of Western Idaho (CWI) Gordon Jones leads Idaho's largest comprehensive View Details
  • 17 Apr 2008
  • Working Paper Summaries

Diffusing Management Practices within the Firm: The Role of Information Provision

Keywords: by Michael J. Lenox & Michael W. Toffel; Technology
  • Article

A Feasibility Study Using Time-driven Activity-based Costing as a Management Tool for Provider Cost Estimation: Lessons from the National TB Control Program in Zimbabwe in 2018

By: J. Chirenda, B. Nhlema Simwaka, C. Sandy, K. Bodnar, S. Corbin, P. Desai, T. Mapako, S. Shamu, C. Timire, E. Antonio, A. Makone, A. Birikorang, T. Mapuranga, M. Ngwenya, T. Masunda, M. Dube, E. Wandwalo, L. Morrison and R. S. Kaplan
Background: This study used process maps and time-driven activity-based costing to document TB service delivery processes. The analysis identified the resources required to sustain TB services in Zimbabwe, as well as several opportunities for more effective and... View Details
Keywords: Time-Driven Activity-Based Costing; Provider Cost; Health Care and Treatment; Cost Management; Activity Based Costing and Management; Zimbabwe
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  • 2015
  • Comment

In the Shadow of the Crowd: A Comment on 'Valve's Way'

By: Carliss Y. Baldwin
There are many ways to exercise authority. Perrow (1986), in his review of March and Simon's Organizations (1958), offers a threefold classification of the ways authority can be exercised in organizations: (1) direct, "fully obtrusive" controls such as giving orders... View Details
Keywords: New Forms Of Organizing; Organizational Forms; Non-hierarchical Organizations; Self-organizing Teams; Boss-less Organizations; Organizational Design; United States
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  • November 2006
  • Case

Organics: Coming Center Stage?

By: James E. Austin and Reed Martin
The organics movement has certainly come a long way. From hippie farming communes and a scattering of natural food stores in the 1960s, organics outgrew its origins as a counterculture curiosity of the 1970s to become the fastest growing segment of the food industry in... View Details
Keywords: Food; Supply and Industry; Consumer Behavior; Competitive Advantage; Competitive Strategy; Food and Beverage Industry; United States
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  • 11 Dec 2023
  • Blog Post

Building Iconic Brands and Brighter Futures: Interview with Glossier CEO, Kyle Leahy

provides, but also opened my way of thinking to see all the different types of career paths that there might be.” HBS also added to the rich fabric of relationships Leahy has built over the years that have helped her continue to learn and grow. “At HBS I built lifelong... View Details
  • Web

Global Opportunity Fellowship GO: AFRICA - Alumni

application intake, i.e. you must begin working within eight months from the time of application. If your employment start date is after the first week of January, you are invited to apply in that year’s application cycle. You are in good academic and View Details
  • Web

Online Business Strategy Course | HBS Online

business owner and tech entrepreneur from Arizona Programming & System Analysis, Biomedical Engineering, Estrella Mountain Community College Small Business Administration, Northern Arizona University Apply tools and frameworks to... View Details
  • Web

Seminars & Conferences - Faculty & Research

Marketing Overview Faculty Curriculum Seminars & Conferences Awards & Honors Doctoral Students More Local Events Local Community Events Harvard Wyss institute- upcoming events Berkman Center for Internet and Society- upcoming events... View Details