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  • All HBS Web  (15,555)
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  • 2002
  • Book

The Many Facets of Leadership

By: Marshall Goldsmith, Vijay Govindarajan, Beverly Kaye and Albert A. Vicere
Leadership has changed dramatically—and so have the skills leaders need. In this book, more than 40 of the world's top leadership experts share their insights on every aspect of leadership in the 21st century. View Details
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Goldsmith, Marshall, Vijay Govindarajan, Beverly Kaye, and Albert A. Vicere. The Many Facets of Leadership. First ed. Upper Saddle River, NJ: Financial Times Prentice Hall, 2002.
  • 25 Jun 2015
  • News

Responsible investment: Vice versus nice

  • 16 Jul 2013
  • News

Happy Money, The Science of Smarter Spending

  • 5:30 PM – 8:30 PM EDT, 09 Apr 2019
  • Career Events

What's Next in My Life?

Do you see change ahead on your horizon, and you're not sure how to quite put it all together? Join this hands-on, two-hour workshop where you will learn frameworks for life and career planning, consider work and life dimensions to help create your next chapter and... View Details
  • November 2001 (Revised October 2004)
  • Case

IBM Network Technology (A)

By: Michael L. Tushman and Robert C Wood
An unconventional manager within IBM leads the creation of a business unit with multibillion-dollar potential, winning over customers and nudging the organization to make the changes needed to achieve dramatic growth. This case provides an example of how organizational... View Details
Keywords: Growth and Development; Growth and Development Strategy; Leadership; Corporate Entrepreneurship; Change Management; Management Practices and Processes; Business Plan; Organizational Design; Organizational Change and Adaptation; Success; Technology Industry
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Tushman, Michael L., and Robert C Wood. "IBM Network Technology (A)." Harvard Business School Case 402-012, November 2001. (Revised October 2004.)
  • 22 Mar 2021
  • News

Layoffs That Don’t Break Your Company

  • November 1995
  • Background Note

Reengineering a Business Process

By: Richard L. Nolan and Thomas H. Davenport
Describes the six steps included in most reengineering initiatives: selecting the processes for reengineering; identifying change enablers; developing a business vision of process objectives; understanding and measuring existing processes; designing and prototyping the... View Details
Keywords: Goals and Objectives; Management Practices and Processes; Change Management; Measurement and Metrics
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Nolan, Richard L., and Thomas H. Davenport. "Reengineering a Business Process." Harvard Business School Background Note 396-054, November 1995.
  • October 1992
  • Supplement

American Connector Co. (B)

By: Gary P. Pisano
Presents a plant manager's proposal to improve operations at American Connector Co. The plan attempts to imitate operations at DJC Corp., a successful Japanese competitor. Requires students to consider how changes in manufacturing impact productivity, flexibility, and... View Details
Keywords: Change; Production; Performance Productivity; Strategy; Japan; Sunnyvale
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Pisano, Gary P. "American Connector Co. (B)." Harvard Business School Supplement 693-049, October 1992.
  • Research Summary

When Distance Shrinks: The Effects of Competitor Proximity on Firm Survival

What are the performance implications of locating close to firms in one's industry? The existing empirical evidence is mixed. In this paper I argue that proximity between firms affects their performance differently... View Details
  • November 2007
  • Article

Measuring Consumer and Competitive Impact with Elasticity Decompositions

Marketing investments are designed to change consumer behavior in ways that help goods compete in the marketplace. Previous research has focused on using elasticity decompositions to measure how these investments affect either consumer decision making or competing... View Details
Keywords: Decision Choices and Conditions; Investment Return; Marketing Strategy; Consumer Behavior; Measurement and Metrics; Mathematical Methods; Competitive Advantage
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Steenburgh, Thomas J. "Measuring Consumer and Competitive Impact with Elasticity Decompositions." Journal of Marketing Research (JMR) 44, no. 4 (November 2007): 636–646.
  • Web

The “Hawthorne Effect” – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

Dickson published Counseling in an Organization , which revisited lessons gained from the experiments. Roethlisberger described “the Hawthorne effect” as the phenomenon in which subjects in behavioral studies change their performance in... View Details
  • October 2018 (Revised July 2023)
  • Case

Innovation at Uber: The Launch of Express POOL

By: Chiara Farronato, Alan MacCormack and Sarah Mehta
Set in March 2018, the case follows ride-sharing company Uber as it develops and launches a new product called Express POOL. This product offers a reduced price to riders willing to carpool, walk a short distance to/from their pick-up and drop-off points, and wait a... View Details
Keywords: Innovation and Management; Innovation Leadership; Innovation Strategy; Technological Innovation; Information Technology; Mobile and Wireless Technology; Applications and Software; Digital Platforms; Decision Making; Technology Industry; California; San Francisco
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Farronato, Chiara, Alan MacCormack, and Sarah Mehta. "Innovation at Uber: The Launch of Express POOL." Harvard Business School Case 619-003, October 2018. (Revised July 2023.)
  • 12 PM – 1 PM EST, 24 Jan 2017
  • Webinars: Trending@HBS

Your Move: Making the Most of Your Next Transition (Professional or Personal)

Are you in transition or considering one in the New Year? Countless life events, like the sale of a company or a career change or an empty nest or re-entering the workforce or retirement or divorce, can leave us at the doorstep of transition. View Details
  • August 2022
  • Case

In-Q-Tel: Innovation On A Mission

By: Joshua Lev Krieger and Josh Lerner
In 2022, the leaders of In-Q-Tel (IQT) considered what was next for the unique mission-driven organization. Since 1999, IQT had one mission: to be the most sophisticated source of strategic technical knowledge and capabilities to the U.S. government and its allies. IQT... View Details
Keywords: Mission and Purpose; National Security; Technological Innovation; Research; Geopolitical Units; Risk Management; Recruitment; Growth and Development Strategy; Venture Capital; Knowledge Management; Information Industry; Banking Industry
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Krieger, Joshua Lev, and Josh Lerner. "In-Q-Tel: Innovation On A Mission." Harvard Business School Case 823-031, August 2022.
  • May 1993 (Revised June 2004)
  • Case

PepsiCo Bottling in Mexico

By: Kenneth A. Froot
This case describes Pepsico's program to restructure its Mexican bottling network. It wants to work with existing bottlers and find an organizational arrangement that will allow the bottlers to grow and change with the Mexican soft drink industry. View Details
Keywords: Bottling; Mergers and Acquisitions; Joint Ventures; Multinational Firms and Management; International Finance; Valuation; Programs; Organizational Design; Food and Beverage Industry; Mexico
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Froot, Kenneth A. "PepsiCo Bottling in Mexico." Harvard Business School Case 293-137, May 1993. (Revised June 2004.)
  • October 2000
  • Background Note

Sustaining Value

By: Robert J. Dolan
Describes the challenges a firm faces in building and sustaining a value proposition over time. Describes major ways in which the marketing environment changes over time and the methods a firm can use to protect its market position. View Details
Keywords: Price; Marketing Strategy; Competition; Situation or Environment
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Dolan, Robert J. "Sustaining Value." Harvard Business School Background Note 501-045, October 2000.
  • 09 Aug 2009
  • News

Staving Off a Spiral Toward Oblivion

  • November 1998 (Revised November 2001)
  • Case

BMW AG: The Digital Car Project (A)

By: Stefan H. Thomke and Ashok Nimgade
Describes how the German automotive firm BMW is trying to reduce its development time by half with the aid of computer-aided technologies. To leverage these technologies fully in the very competitive automotive industry, BMW is faced with the challenge of changing its... View Details
Keywords: Change; Competency and Skills; Management; Time Management; Product Positioning; Product Development; Business Processes; Performance; Problems and Challenges; Technology; Auto Industry
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Thomke, Stefan H., and Ashok Nimgade. "BMW AG: The Digital Car Project (A)." Harvard Business School Case 699-044, November 1998. (Revised November 2001.)
  • March 2024
  • Module Note

Accounting Standards for the 21st Century

By: Jonas Heese
Over the past two decades, accounting standards have evolved to meet the demands of a rapidly changing business environment. This module note focuses on understanding the impact of these standards on measuring firm performance and financial position in the context of a... View Details
Keywords: Financial Statements; Standards; Performance Evaluation; Change Management
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Heese, Jonas. "Accounting Standards for the 21st Century." Harvard Business School Module Note 124-056, March 2024.
  • April 2012 (Revised February 2013)
  • Case

H-E-B: Creating a Movement to Reduce Obesity in Texas

By: Jose B. Alvarez, Jason Riis and Walter J. Salmon
In January 2012, H-E-B Grocery Co., a private retail chain with stores located in Texas and Mexico, was introducing its Healthy at H-E-B program to its customers. The program, which started with the company's employees a few years earlier, was an effort to educate and... View Details
Keywords: Corporate Social Responsibility and Impact; Profit; Leading Change; Customer Focus and Relationships; Food and Beverage Industry; Retail Industry; Texas
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Alvarez, Jose B., Jason Riis, and Walter J. Salmon. "H-E-B: Creating a Movement to Reduce Obesity in Texas." Harvard Business School Case 512-034, April 2012. (Revised February 2013.)
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